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First Class TvsReviews 1,735

4.3

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First Class Tvs Reviews Summary

First Class Tvs has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.

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Jason E.
1 review
0 helpful votes
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Product was as described and in brand new condition

Date of experience: February 6, 2020
Kory S.
1 review
0 helpful votes
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Smooth transaction, great price, fast shipping
February 6, 2020

Smooth transaction, great price, fast shipping

Date of experience: February 6, 2020
Oscar G.
2 reviews
0 helpful votes
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Great service products and fair prices
February 6, 2020

Great service products and fair prices.

Date of experience: February 6, 2020
Taylor S.
1 review
0 helpful votes
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Shipping was wayyy too slow but I received the product that I bought, and it was brand new which is what was stated. Shipping took a total of 15 days from the day I placed the order.

Date of experience: February 6, 2020
Gustavo B.
1 review
0 helpful votes
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Excelente muchas gracias
February 6, 2020

Excelente muchas gracias

Date of experience: February 6, 2020
BMan R.
1 review
0 helpful votes
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A bit longer shipping, but worth the amazing deal! Love the LG C9!

Date of experience: February 6, 2020
Dominic D.
2 reviews
0 helpful votes
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Delivered professionally
February 6, 2020

Delivered professionally. No issues.

Date of experience: February 6, 2020
TM T.
1 review
0 helpful votes
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The delivery was a complete fail on the part of the delivery company and the driver, which cost me additional funds to have the product delivered.

Date of experience: February 6, 2020
J R.
1 review
0 helpful votes
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The TV is great
February 6, 2020

The TV is great. Delivered when stated.

Date of experience: February 6, 2020
Joseph U.
1 review
0 helpful votes
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The delivery company didn't call ahead to schedule a delivery time. They just showed up and I happened to be home. Other than that, the experience was great and the price was great as well.

Date of experience: February 6, 2020
juan b.
1 review
0 helpful votes
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Fairly priced
February 6, 2020

Fairly priced

Date of experience: February 6, 2020
Alexandre M.
1 review
0 helpful votes
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A+ experience
February 6, 2020

A+ experience

Date of experience: February 6, 2020
New Jersey
1 review
2 helpful votes
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Overall the TV came undamaged as expected. -1 star because of the unadvertised shipping insurance of over $100 which was charged after the purchase; that should be up front and part of the cost in the website. Also communication could be better about when to expect shipping / tracking information. Lastly as of 1/29/2020 they aren't an authorized seller for LG and as a result having an issue trying to get the Disney+ promotion.

Date of experience: January 29, 2020
Andrea M.
1 review
0 helpful votes
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Professional, punctual, good prices
January 17, 2020

Professional, punctual, good prices. Recommended.

Date of experience: January 16, 2020
Jason S.
1 review
0 helpful votes
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Delivered as promised and overall solid
January 10, 2020

Delivered as promised and overall solid. Some confusion around white glove shipping and what is standard for am trucking. Otherwise solid

Date of experience: January 9, 2020
CherieAnn S.
1 review
0 helpful votes
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Getting an update about shipping was an issue with the shipping company but once it arrived the product was as described and great service via firstclasstvs.

Date of experience: January 9, 2020
California
1 review
4 helpful votes
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Added Insurance charge
January 6, 2020

Ordered TV for $1399 including shipping. Got a call for an additional $149 for "insurance". Deceptive advertising, I canceled the order.

Date of experience: January 6, 2020
Ron R.
7 reviews
0 helpful votes
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Excellent price, order status communication & shipment handling.

Date of experience: December 21, 2019
Kelly D.
10 reviews
0 helpful votes
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Shipping times varied from ad in eBay, the confirmation, and sales call that I received afterward so it caused confusion. Promised 'white glove' service had to be coaxed out of delivery men, who just wanted to leave box just inside door after arriving beyond the latest time given in estimate.
TV works well and nothing appears to be damaged.

Date of experience: December 20, 2019
Sam K.
7 reviews
0 helpful votes
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Got an LG E8 at a steal of a price
December 20, 2019

Got an LG E8 at a steal of a price. The only downside is It took about 3 weeks to deliver, but thankfully I wasn't in a hurry.

I was a bit hesitant since the seller is listed on the LG website as not one of their direct sellers and one of many to be weary of (some of which I've bought other electronics from in the past without issue). But the price sold me, and I got the square trade warranty as insurance. From reading other reviews before I bought, I saw some reviewers got phone calls upselling the shipping insurance. I didn't get a phone call like that, which may or may not be because of already getting the square trade warranty at time of purchase.
The delivery guys were very professional, asked me where I wanted the TV, unpacked it, plugged it in and made sure it was working properly, and even asked where I'd like them to put the box it came in.

This replaces my Sony 55" x850D. That TV is not bad, but no joke, my wife and I are awed by the inky blacks in comparison, and very happy with our purchase.

Hope this helps.

-Sam

Date of experience: December 19, 2019