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I had problems in the past with returning something, but I have shopped there several times. There prices are kinda high, but it is nice that you can get something and pay for it later.
Typically you are told to read the fine print. When you end up paying more for your product and it doesn't make sense. It is usually due to a one-day late payment, or how ever late. It doesnt show up on your payment timeline. They don't care that you may have your financial good days and sometimes bad days. They will definitely penalize you. They try to act if they are there for you, but if you have 1 or 2 late payments. You will not proceed to a higher line of credit. Even if you pay the item in full. You don't get points for paying early or paying more. Like any thing in life. You get lucky with good merchandise and some you dont. Stay away from tools and beddings. Try and buy brands you know. Cell phones are usually a good buy. If you have good credit. I would recommend getting credit from a store. If your credit is 550 or less i would recommend finger Hut. If you dont see where you paid the item off and dont see it on your credit information. Continue to call to ensure its correct. They would definitely put you out there if you didnt pay. Good Luck.
I am a product review consultant analyzing data on different online merchants and there advertising we got our data in and could not believe what we seen. I aam very shocked on everything they claim from credit to easy pay to delivery very lucky to get anything from this company they should be jailed I'm sure the athoritys are looking into what went wrong with this company. Don't be a victim contact Better Business Bureau immediately.
I bought the bàkeware set item number NIFZC. Twenty piece set in Dec. I didn't use it till this month as I was in the process of moving.it has already started to rust and peel.Not happy with it. All.
I've never had any problems with this company. My credit have improved and i have always receive my merchandise earlier then the due date.
I have been a customer with fingerhut for over 10 years. They have been going downhill over the years. In the past I didn't frequently order so they changed the policy you have to order once a year to keep your account. So I started to do it about 5 years back. They send you these huge catalogs all year and I usually toss them. Well I placed an order black Friday weekend and put my catalog number in the order so I can take advantage of the promotion for no payments till March 2017. Well of course my order went thru with no problem but the promotion code was missing from the order. So of course I have received all my items and given them out because Christmas has passed and I tossed the catalog once I received my items. So I get a bill due 12/31/2016. I call customer service and they need the code off the catalog. Of course no one keeps the catalog after they have given out all the presents and Christmas is gone. I asked to speak with a manager and the rep refused to transfer me to someone else so I'm done. I will pay off my bill and cancel my account. You have lost a good customer
I did the fresh start program. No where did i read that i had to give them 30 bucks and it would not be used towards my order. Didbt know the 30 was for them. Just think of all the ppl that dont know this. Half my order was returned and couldnt get it back. Pmt fot 86 bucks was 11 bucks now its 25. No more. SCAMMERS
I bought a xmas gift that will not be arriving on time because they decided to ship it out late. I wouldnt have had a problem with that but the $#*! on the phone was rude & didnt even pretend to cate about my problem.
Placed an order for an item that was guaranteed delivery by christmas... next day order was cancelled by fingerhut and i received no phone call telling me this. I order another of the same type of product which said guaranteed delivery... and now it will be over 2 weeks before its delivered... christmas is only a few days away. This company advertises items they cannot produce; since i went back online and looked and now the original item isn't even listed at all, they must have figured out the obvious issue. This is only one issue... for anyone wondering... if an item sells for 20$ at your local walmart, you can bet on this site it will be twice that amount plus huge shipping rates they forget to mention. Good luck! Wanna build your credit... find another agency, this one is absolutely nothing more than a facade full of dishonesty and BS.
Do not use this comany. I placed an order on Dec 7th with my debit card payment cleared by the 9th of Dec. I was told 3 times my order would arrive no later than Dec 22. I spoke wih a cs rep on Dec 16 she informed me that my order was packed and ready to ship just waiting on ups to pick up. Then I receive an email on Dec 17 that my order had been cancelled giving no explanation. Of course I couldnt reach anyone until Mon morning Dec 19. Then I was told it was not in stock after being told it was packed and ready to ship. This company is a disgrace. Now I have no gift under the tree for this person.
They just gave me the run-around 1 customer service person would tell me one thing. And then another one would completely say the opposite. Been dealing with him for the last 4 hours with no success. Hope you never have to use their customers service!
They are the worst customer service, they do not stand behind their products, they get your money, you have a problem with a product, too bad it's your problem! And every time you talk to someone you get a different story.
A little over 2 years ago I had to use their shady catalogue to make some Christmas purchases (been paying ever since!). I typically pay double the payment every month just to make sure I'm careful about making the payments. I've had letters from them that start off nice by saying that they know you didn't mean to miss a payment but then gradually belittle you half way through. And then I'll get a "CONGRATULATIONS you're such a great customer that we're going to give you more credit" the very next day! I've been saving this stuff to report them. Fast forward to today: About a year and a half ago they reported to the credit bureu a 30 day late. I never knew this until now. And again, I double the payment most the time. I am suppose to settle on a house this Wednesday and just found out that THIS is the absolute ONLY thing on my credit that is stopping me from getting a mortgage loan. I called them and pleaded to please remove it and told them that I will be homeless come Dec. 1st if I do not get this mortgage and they still WONT help me! I even just paid the balance off in full and nothing. Heartless
THIS COMPANY IS A SCAM. About a year ago I got $700.00 in credit. I used the credit and paid the WHOLE balance off. That was my mistake.
For those that don't know credit works this way: The more credit you have available on your credit report, the better your score.
Because I paid my balance off in full and waited two months to order anything (I saved the balance for Christmas for my kids and spent a month searching to find the perfect stuff on their site) when I hit "submit order" I was given the message that my credit limit was "under review" and to call them.
Calling them is a WASTE OF TIME. You will only be told over and over again that they are reviewing your account for either an increase or decrease and not answer any of your questions for "24 hours". Last night when I checked my account I had been bumped down to $100.00! Not only is Christmas ruined for my kids, but my time was wasted and my credit score will go down due to this. I immediately emailed to shut my account down NOW as it was going to effect my credit report only to be told to call them with questions, which they cannot answer and only repeat the same scripted lines over and over again.
I URGE you not to apply for Fingerhut! My husband started with a limit of $300.00 and we didn't pay his off in full so they bumped him up to $1200. 00. All they want is the interest and late payments and their items are extremely overpriced.
I got a credit card with a lower interest rates and cheaper items through Walmart.
I fell behind on payments and they "helped" me by setting up a 30 dollar monthly payment only to turn around and charge me 30 dollars in late fees! Way to go! Not to mention they will continue for months in interest and late fees before closing account. GREED is an ugly thing.
Looking to do some holiday shopping, came across a doll set price was reasonable(22.99). Checked to see if they carried in African American price $16 higher. Same exact product with the same product number different ethnicities. Contacted customer service was advised that its from a different vendor. Hmmm with the same product number, then they said it was only because the dolls were different colors but didn't know why the price was different. Transferred to a supervisor given the supervisor line voicemail. Call to corporate no avail no matter what you press no one answers.
Fairy Tale Princess 6-Pc. Doll Set
$6.99 / month*
WAS $29.99 $22.99
Fairy Tale Princess 6-Pc. Doll Set Black
$7.99 / month*
$38.99
Fingerhut gives people a chance to rebuild their credit. Have ordered several times. Payments are very low.
I've been shopping Fingerhut for about 1.5 years. I mostly used it to improve my credit, which so far has been proven successful. I've only bought a few things here and there, knowing full well that everything is overpriced to begin with. The shipping is horrid; $40 for less than $120 worth of products, with the weight being less than 10 pounds. It's not the best place to buy stuff, but when you have no credit, it suffices.
Purchased only a tv and no sideline paid all of 203$ to them tv only costed 369 so we paid 203.94 off they still say we owe 266 how in the world do we owe that much still dosent add up especially after the first tv got damaged in shipping n we sent it back n started over with 400 $ credit n they also owe us 38 back on our credit card from that cus we paid 105 of our owe money cuz credit was only 400 n it came to 505. They only rembersed 67 of the 105 back. Call n call n they do nothing n don't understand a thing
Ive been customer for several years i recently contacted them regarding paying off my account and closing it. First i could not get someone who spoke english, they informed me that the balance to payoff my acct was 200 more than 10 days earlier. When i questioned it was told that it was interest and insurance fees along with julys payment which is only 2 days late. I was informed that they were charging me account insurance at bout 20.00 month that i never signed up for. And when i asked them to remove it they gave me another number to call so they could do absolutely nothing they were very rude and ignorant to deal with and i wouldnt recommend doing business with them, and the fact they charge you double for the products you buy.