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FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica Reviews Summary
FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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When I received the confirmation email of my order I noticed it was not for the photo print I had ordered. The confirmation showed I had ordered a canvas for something I had never even viewed.
I emailed customer service and they told me it was my order and I could send it back but would have to pay the shipping for both the delivery and the return and then the item itself would be credited to my Visa.
They acted like they could care less and did not even ask if they could help me with the
Print I wanted.
I sent back the unopened package to a cost of $26.
I have never encountered such poor customer service and will never us this company again.
Beautiful Poster, very pleased, although I have replied previously
FineArt America offers a huge choice of arts in a variety of mediums which makes it easy to find just the right decoration for whatever location. Easy to shop and super customer service. I was very pleased with my experience at FineArt America.
I took a chance on ordering from a company I wasn't familiar with, because I loved the artist's work so much. I was extremely pleased with the prompt delivery and the excellent quality of the canvas. The shipping was first rate as well. I will continue to be a customer.
I was looking for a picture of the skyline and came across FineArtAmerica. They were the only website that had what I was looking for. Had the picture matted and framed and could not be happier. Will definitely use this site again when looking for items.
So very pleasantly surprised by the speedy service from these guys. My print was carefully wrapped and placed in a tube and was delivered in perfect condition.
Easy site to order from and clear descriptions of work, lots of variety too.
I'll definitely order from them again and will certainly recommend to others!
Colors are Brilliant, Image is Sharp, Captures the true beauty and majesty of Zion. Workmanship on the Canvas Wrap is perfect. Hangs in our entryway over an old parson's bench. Thanks for your website
Fast & Easy purchasing experience. I lived my T-shirt and cup depicting the Westward Ho hotel. Smooth transaction.
It was hard to choose a print to be framed for me. There are so many great photos to choose from that it is sometimes hard to make the final choice! The one I chose has the flowers more defined than what the others had. I still have to make a choice on another photo to be placed in my sun room. Once I made the choice, my photo was printed, framed and sent to me. Also the packaging was awesome, a little hard to get the photo out but the print was very protected for shipping.
I have placed several orders with FineArtAmerica and every experience has been great! I like artists that for some reason are not easy to find and I have had success with them. Everything from the site to selection to ordering and receiving my items is seamless. Excellent company and I will be a repeat customer in the future!
FineArtAmerica has one of the widest selections of artists' works that can but put on just about anything. Great place to get a unique gift and your greeting cards. Wonderful quality and customer service.
Great service! However, I did send in a question to ask if they had more Kramer cards and never got an answer. I would buy more if they had them.
Amazing artwork combined with quality materials. We will definitely purchase more merchandise from this particular artist.
I've tried multiple times with Fine Art America. My most recent order, order # *******, had several damaged/defective prints in it. After talking with customer service and getting a promise to have the defective prints replaced, they dropped all conversation, will not answer calls, emails or texts directly to their main customer service person Judy. If your art matters and you plan to use it professionally NEVER EVER use Fine Art America. Horrible quality and terrible service after the fact.
I compiled an image for a duvet cover to be printed. The 300dpi export is obviously huge for an 88x88 canvas. About 500 mb, but Fine Art America refused to accept this size of file and the best I could upload was 29mb.
They assured me it would be fine. Shocker all detail was lost and unacceptable considering I had a file(I tried to share) that should have provided a stunning product.
See in the photos illegible details like the elevations on the topo map.
I purchased 3 items, 2 for myself and 1 for a gift. I was thrilled with all three. Lovely quality. My friend was very surprised and happy with her gift. I am pleased with the artist and the quality of the products. It appears to be a Win-Win-Win.
The prints were so bright and colorful they looked like originals! We couldn't be happier with our purchase.
The site was easy to navigate and ordering process was quick. My package was wrapped well and protected the artwork. Email notifying of shipment was very helpful.
I was amazed at all the print options available for artwork. Shipping was fast and print arrived quickly and well packed
Great Experience, many different colors, sizes to chose from. Received it in a timely manner, better than expected. Would use Fine Art American again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members