Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FilipinoCupid

FilipinoCupid

1.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate FilipinoCupid?
grey stargrey stargrey stargrey stargrey star

FilipinoCupid Reviews Summary

FilipinoCupid has a rating of 1.7 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FilipinoCupid most frequently mention fake profiles, credit card and travel agency. FilipinoCupid ranks 73rd among Asian Dating sites.

service
39
value
40
shipping
15
returns
20
quality
37

We monitor reviews for authenticity

Pennsylvania
1 review
2 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Money grabbers
January 21, 2021

First time ever using a dating site skeptical right away scan people with same interests try to make judgment on who might be compatible it went on and on to use a card to get my time to be able to text frankly I didn't trust it but did find two people that I would like to contact finally they gave me one free hour and I get a text from one that is interested just got her one free hour texted her heard nothing back then immediately they were wanting me to sign up and pay so I could continue text you would think that they would give you enough free time to get started not try to get money from you immediately without knowing the legit to me of the site noticed they don't use PayPal pay safe I'm not sure what that is and how secure that is but it was funny you would get spurts of people texting saying they wanted to meet you and then those spurts would go away and nothing it was like you were being set up to pay I am currently looking for a site that I can trust because this one does not seem trustworthy and when I tried to unsubscribe I could not so I put everything into spam and I am still currently receiving messages

Date of experience: December 24, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear David,
We give you the best value for your money. As a paid member, you enjoy unlimited conversations with as many standard and paid members as you would like during your membership period for one flat low fee. We have 1,3 and 12-month membership options to suit various budgets. If you would like some assistance or additional information, please contact us via https://www.filipinocupid.com/en/help/helpdesk and we will be happy to help you further.

Philippines
1 review
4 helpful votes
Follow Di B.
Unfollow Di B.
Share Review
Report Review

I've recently joined few days ago in hopes for searching for a partner who's between the age of 18-30. I set an accurate information, including the fact I'm 18.

The past three days ago, I have a nice time meeting a lot of male, foreign white men. Other few aren't nice. I haven't found the one yet, knowing these men didn't fit the match criteria. They're not in between the age of 18-30, they're instead older.

A day ago until now have worsened, there are a lot of white, older foreign males flooded my messages asking if I am interested in participating in sexual activities. Few of them wanted me to be their mistress, one wanted me to be in a threesome! (I stated I'm also interested on females at my profile bio. I'm bisexual).

They even asked if I have WhatsApp or Skype, sometimes with force. Giving them link to my messenger instead because I don't have either of these apps, the sexual harassment again starts.

Overall, this isn't a good dating site for Filipino women (ironically, from the name of the website). Most of these foreign, white older men who've I encountered admittedly they're into vulnerable, younger Filipinas because they're family-oriented, hospitality, and of course, they're submissive.

They believed that because we, Filipino women, are easily to be caught in their hands is because we all have similar goals in life is by living in a simple, normal life. They used this to manipulate us, promising to be in relationship, marry, or send us money only to provide their sexual favors.

Plot twist: I got my account terminally suspended because I put down the sexual favors from one of the foreign, white older men.

Date of experience: November 23, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Di,
"We apologize for your unwelcoming experience. We have zero tolerance towards members of the nature you described. Unfortunately, it is extremely hard for us to verify the real intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email address to communicate with members.
It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however, we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
In addition, Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk"

Malaysia
1 review
7 helpful votes
Follow Udanis A.
Unfollow Udanis A.
Share Review
Report Review

I am a paid member. I've gone thru many dating sites before. What I can say is this site is decent enough compared to others especially the China dating site. Scammers, Fake, and Golddiggers are everywhere. You just can't stop them. The only thing you can do is stop yourself from being stupid. I met a lot of girls over there. Most of not so much beautiful or fair looking but mostly genuine. But we men always want the beautiful one. So, there is a price for the beautiful one. You have to deal with the risk with it. You got to be intelligently dealing with them. I met a few beautiful girls and genuine but of course I had to go through a very hard process to sort which is it. I met a lot of scammers asking for money for all types of reasons. I met sales girls too especially Chinese members selling their dating websites/apps. Even I met many ladyboys which I thought a real girl. So it ups to us what we going to choose to be. The site is providing the platform and not a government to administer everyone. There is a "verified" customer you can choose but we pick the non-verified because she is more beautiful, right? Why? So, be a wise man when it comes to relationships. This my site ID: *******. I'm not representing the site. I say from my own will. Thanks.

Date of experience: November 22, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Udanis,
We appreciate the feedback! Please let us know how we can earn your 5-star rating! If you have any concerns, please contact us at www.filipinocupid.com/en/help/helpdesk

Philippines
1 review
2 helpful votes
Follow Sparky M.
Unfollow Sparky M.
Share Review
Report Review

You have suspended my account after I just had it reactivated. I had exactly the same profile. I deactivated for a year and 24 hours after I reactivated it, it is deactivated. For what reason? None.

Date of experience: November 19, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Sparky,
Your safety is our top priority, and it’s possible we have deleted their profile because they broke our rules. If this has happened, we’ll display a message to let you know.
When an account is suspended or deleted, the member’s username disappears from all your lists, and all their messages, views, likes will no longer appear.

Canada
1 review
8 helpful votes
Follow Randy S.
Unfollow Randy S.
Share Review
Report Review

Y?
December 18, 2020

8.7% positive feed back in the last year.
That's pathetic isn't it.
Why?
Whats the point. You develop a reputation and then you're a joke.
Pay for a month and judge for yourself. The rep will read a review and give the same form letter explanation so that's not even real

Date of experience: November 17, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Randy,
Were there any specific concerns that caused you to give the app a negative review? If you have any concerns, we would love to help you with them. Please contact us at www.filipinocupid.com/en/help/helpdesk

GB
2 reviews
12 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Fake profile. Many excuses not to video call. Needs money. Lives in General Santos City, apparently. Supposedly lives with her brother after her parents died. Mentioned she has lost her grandmother, then makes the mistake of showing a photo of her grandmother and asked how her grandmother is, says she is fine. Keep well clear.

Date of experience: November 15, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Michael,
We are sorry that you have encountered non-genuine members on our app. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Belgium
1 review
9 helpful votes
Follow Bart E.
Unfollow Bart E.
Share Review
Report Review

Scammers!
November 18, 2020

Don't put your money in this worthless website. The girls there are four 98% golddiggers! And when you don't pay them they will file a complaint about you and they block your account without getting a chance of reactivating it.

Date of experience: October 19, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Bart,
We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. Kindly help us in reporting any suspicious profiles by submitting a ‘report abuse’ form or contacting us at www.filipinocupid.com/en/help/helpdesk

Canada
1 review
15 helpful votes
Follow Sean S.
Unfollow Sean S.
Share Review
Report Review

Every single lady wanted money... stay away. Liars and scammers. One lady had sex movies to sell... fake chest.

Date of experience: October 15, 2020
GB
1 review
16 helpful votes
Follow mick c.
Unfollow mick c.
Share Review
Report Review

Dont waste your time with this site it is just scammers on there, i guarantee once the girl has you on whats app within 15 to 20 minutes she will be selling you a sob story about phone rent computer electricity. They start at a small amount say 3k to suck you in naturally via pay pal then before the money has even cooled in their account they will say that the actually need 10k and so it goes on every other day. It is better to go to the philippines in person and search there. The web site dont care they have there money.

Date of experience: October 3, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Mick,
We apologize for your unwelcoming experience. We have zero tolerance towards members of the nature you described. Unfortunately, it is extremely hard for us to verify the real intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email address to communicate with members.
It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however, we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
In addition, Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Canada
1 review
2 helpful votes
Follow Andrew c.
Unfollow Andrew c.
Share Review
Report Review

Upgrade
September 25, 2020

No one will ever answer the contact number and no one will contact me by email. Trying really hard for many days to make contact to try and resolve my issue

Date of experience: September 23, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Andrew,
We apologize for any inconvenience. Please contact www.filipinocupid.com/en/help/helpdesk so we can investigate your profile and assist you further.

Australia
1 review
7 helpful votes
Follow Daniel m.
Unfollow Daniel m.
Share Review
Report Review

The website is full of Chinese scammers and pinay scammers. There are a few genuine woman on there but most are not.

There are a large number of Chinese scammers who will message you and scam you. If you report them filipino cupid will do nothing because the chinese scammers ask to talk off website and they play a long game of trying to make it look like they're interested.

Most pinays on there are ultimately looking for money and they are either honest about it or completely deceptive your luck will vary.

I paid for 12 months and im at month six and im so frustrated by all the chinese scammers and webcam girls asking me to add them on Skype I've been telling them to go $#*! themselves and they've in turn reported me and filipino cupid suspended me then told me I couldn't use foul language. They dont seem to mind the fact their paying customers are being flooded by scammers and fake profiles

I regret spending money there and I recommend other foreigners to stear clear or just sign up for a month at a time. There are better dating website out there that are completely free like dateinasia that also have scammers but at least you won't waste your money to get the same experience.

Date of experience: September 8, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Daniel,
We sincerely apologize for the unwelcoming experience. Please contact www.filipinocupid.com/en/help/helpdesk so we can investigate the issue and assist you further.

Florida
1 review
19 helpful votes
Follow Monte L.
Unfollow Monte L.
Share Review
Report Review

The site is a scam. The company is the one sending the messages from fake profiles
About 95% of the Good looking pics are fake. Every thing that was written about under the scam reviews are true. I wonder it the positive reviews on here are legit. Its a waste of time. You will be better off just going to the Philippines. You will find most of the ladies don't even use Filippino Cupid. Lmao... save your money and just go trust me it's better.

Date of experience: August 23, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Monte,
We are sorry that you have encountered non-genuine members on our app. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

Australia
1 review
9 helpful votes
Follow Pedro V.
Unfollow Pedro V.
Share Review
Report Review

Suspended Profiles
August 19, 2020

I joined a number of the Cupid sites and was suspended within 48 hours on all of them. They claimed that they needed an identification document from me and that my account was suspended due to some doubts regarding my identity. I duly provided the document and remain suspended. The worst service I have ever experienced from any dating site.

Date of experience: August 19, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Pedro,
We apologize for the difficulties you experienced while using our app. If you would like some assistance or additional information, please contact us via https://www.filipinocupid.com/en/help/helpdesk and we will be happy to help you further.

North Carolina
1 review
8 helpful votes
Follow PAUL S.
Unfollow PAUL S.
Share Review
Report Review

I was lucky -
August 1, 2020

After I joined Filipino Cupid I was amazed at how many women their were on the site... I met quite a few women that I quickly identified as scammers... you can tell if you listen closely. I decided to talk to two I suspected were scammers at the same time on Skype (that is the vehicle of choice of the scammers) and found that the conversation in a few instances were identical from one another.
As opposed to the lady I found... she was very pretty, genuine, honest and offered credibility in terms of her background and trustworthiness. (I actually narrowed my search down to 3 ladies, all were credible and pretty, however, each came with them their own circumstances and I mad4e my final choice).
Be very alert and aware of the type of women that are on this site. Be smart and have common sense and as President Reagan used to say; "Trust by verify". If you get to the point where she is coming to the states, be aware that immigration requires them to have "Travel Show Money"... so, be prepared to give them the funds to show immigration. But, that said... this is where the scam begins... so, be smart and if you feel the person has given you enough credibility through her words, actions & social media... then, enjoy the ride and I wish you the best.

Date of experience: July 30, 2020
Sally M. — FilipinoCupid Rep
over a year old

Hello Paul,
We appreciate the feedback! Please let us know how we can earn your 5-star rating! Please contact www.filipinocupid.com/en/help/helpdesk if you have any further concerns.

Philippines
1 review
6 helpful votes
Follow Frank W.
Unfollow Frank W.
Share Review
Report Review

Fake profiles
June 15, 2020

I live here in the Philippines. During the Covid-19 quarantine I signed up for FilipinoCupid to find younger, attractive women in my area to date. I paid them 2600 peso ( about $51) for three months of Platinum service. During that time I found that like 98% of all of the younger, attractive women on the site were FAKE PROFILES. The scammers use stolen photos from the internet, the person who you are corresponding with is probably not even a female. I texted with dozens and dozens of these profiles, and when they realized that I live here in Cebu they immediately stopped corresponding, no explanation given or required. Why? Because if I live here they can't scam me, so 'the gig is up' at that point. I met only one female who was real, only to find out later that she was only 15 years old. Most of the profiles of older, less attractive women on this site are probably real, but I am not interested in such women. Older, less attractive women are very plentiful throughout the world and if I wanted one I would not need FilipinoCupid's help to find her! Take notice and warn your friends, almost all of these beautiful female profiles on this site are FAKE!

Date of experience: June 15, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Scott,
We are sorry that you have encountered non-genuine members on our app, we have zero tolerance toward these members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

California
1 review
15 helpful votes
Follow Andrew B.
Unfollow Andrew B.
Share Review
Report Review

This site is plagued with scam artists (both the company and individuals). Very few women are on here. And to show you the scam from the company's end of things they gave me an hour of premium service and all the messages were copied and pasted repeats of the same 5 messages... Only one woman out of the 80 messages I received was real. And I know she was real because she gave me her instagram! Tread CAREFULLY on this site.

Date of experience: May 31, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Andrew,
We do not allow fake profiles on our site. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

California
1 review
8 helpful votes
Follow james D.
Unfollow james D.
Share Review
Report Review

I signed up for Filipino Cupid on May 29,2023 days later they suspended my account. Their excuse was my password was wrong! I tried calling eight times and was not able to talk to anybody. I had no recourse except to go online and I did everything they asked me to do even signed up for a new username and password for different occasions a course they refused to refund my money for services that were never rendered. I have never wrote of review in my life but I've taken it upon myself to expose Filipino Cupid as it is a scam. One note of caution, half of the girls you talk to our scammers. I agree with other reviews on this site has for their phone number and see if it's from the United States and not the Philippines. It is a waste of time and a waste of money I gave them $79.99 for three days of talking to scammers. Lesson learned. I just want to forewarn anybody who pays for this site. Their customer service is pathetic to say the lease they will do nothing to restore your account. They just give you the runaround over and over again. I signed up for this account because it was the most popular which you are taking a risk and if you like talking to scammers. This is the site to be

Date of experience: May 30, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear James,
We are sorry that your profile was removed, please contact us here: www.filipinocupid.com/en/help/helpdesk We have zero tolerance towards members of the nature you described. Members can report suspicious behaviour through a form available on every profile.

Canada
1 review
18 helpful votes
Follow Benjamin R.
Unfollow Benjamin R.
Share Review
Report Review

I got scammed
May 20, 2020

ID #******* screen name is Tony, but real name is JC BURGOS MENDOZA, 25 y/o lives in Davao City. Her whatsapp # *******096. BE CAREFUL WITH HER! She's also using Philippine passport # XX*******.

+4
Date of experience: May 19, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Benjamin,
We do not tolerate members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.filipinocupid.com/en/help/helpdesk

New York
1 review
7 helpful votes
Follow William N.
Unfollow William N.
Share Review
Report Review

Lots of very pretty but maybe very underage girls on this site. I was looking for a woman with a family as I had seen poverty in the RP when based at Subic and decided I'd help a family. Struck gold with a lovely Mom of four and have met them and her large family. Very sweet people, very humble and hard working. I did not meet with success overnight so keep looking if you strike out with some minors or fakes. Beware of women who are from Thailand. Got burned. She was on this or a competitive site and the money lost was good tuition. My Mom of four and I talk daily and I read the kids stories. We were to meet in April but COVID-19 forced the airline to cancel the original and second bookings. We will still be together and visit the entire family. It is a great relationship a year old as of this coming July.

Date of experience: May 10, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear William,
Thanks for your feedback. If you have any suggestions or if you are facing any problems, please contact us at https://www.filipinocupid.com/en/help/helpdesk. We will try our best to help you out.

Florida
1 review
23 helpful votes
Follow Steven H.
Unfollow Steven H.
Share Review
Report Review

The company uses an auto renewal feature that defaults back to YES auto renew me after you make your purchase even after you select No at time of purchase. This is a tactic that they have used in the past and when I called them out on it they did a credit to my card but once again they pulled the same thing and I did not realize it until about 10 days after they auto billed me. I demand they credit my card but refused and their excuse was..."your using the service still". Yes because you keep charging me after I said No auto renewal and you won't turn it off.
This is criminal to change auto renewal behind the backs of the customer. Thugs!

Date of experience: April 21, 2020
Sally M. — FilipinoCupid Rep
over a year old

Dear Steven,
For convenience, we automatically renew your membership shortly before it expires so you can continue to use your premium membership without interruption. You may opt-out of auto-renewal at any time in your billing settings at least 48 hours before your membership is due to expire. Please contact www.filipinocupid.com/en/help/helpdesk for further help.

From the business

The #1 Filipino dating site. Meet over 5.5 million singles from around the world. Review your matches for free. Get started now.


filipinocupid.com
Gold Coast, QLD, Australia