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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
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Don, t call me after 8 pm. So far experience has been good. Please don, t call before 10 am.
Too invasive. Don't want calls, texts or emails. Just want A list of lenders I can call.
When getting on to ask for help I did not realize that I was signing up for a year of services. The cost is to high for me to continue to use and that is why I canceled the next day. I told them I would pay for the month. It to stop after that. The Cet I spoke with was very understanding and helpful for me as a panicked dog lover. It is a great service but you might add a one time talk with them unless it is already available. I do not remember. I think it is a great service with a great concept but for a lot of middle class to older (I am the older out on disability), the cost is just to high.
It was suppose to tell me how I could reduce my house payments but it's just about refinancing. Bunch of bull.
I don't like having to put my phone number in before seeing rates! And do not want to field calls until knowledge of rates.
Easy to complete, fast response! I was not able to answer the call due to being on a work break.
This is an obvious bait and switch. Typical American false and misleading advertising. Claiming a "new program". Just bait for refinance.
Misleading ad "Georgia: Stimulus will Pay Off Your Mortgage If You Have No Missed Payments"... Then when you click on the ad it changes to "Government Program Offers Up To $350/Month House Payment Reduction, You Can Check In 2 Minutes If You Qualify" then when you click on that it asks you few questions to see if you qualify for Refinancing your current loan, so much for the Stimulus will pay off your mortgage.
No answer, don't like being tricked not getting what the site said and should nott have to give phone number out to be pester.
You told me that you would see if I am eligible. It looks like your program that just creates leads.
Not enough information, simply a solicitation for marketing. Now I will be inundated with calls I am not ready for with not enough information. THANK YOU
I do not wish to hear from a lot of companies when your ad insinuates I will get an answer from your site.
I do not like giving my personal contact information. Therefore I may refuse and block callers.
Takes more than 2 minutes. All I want to do is find out if I may qualify, I don't want to apply right now.
I dislike constant and immediate phone calls and will not answer. Either answer my questions or forget about it totally. I'll manage...
I checked this site to see if we qualify for a mortgage credit or reduction... not a refi!
I do NOT want lenders contacting me! This just amped up my spam folder. I never consented to getting solicitations. This whole site was misleading and I won't do business with ANY LENDER that contacts me. PLEASE DELETE my info.
I have used Amerisave for the last 2-3 refinance decision.
Great to have shared in the experience in learning about new and rewarding programs on the market.
Everything was good until I entered my phone number. The you stated that I would be called by lenders. Big mistake! You fooled me once but you will not fool me twice..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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