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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
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Great I just like knowing this kind of information is available
Straight forward, to the point informative and promising practical and
Doable
Some of the questions required answers that were not consistant with my current condition
The service s Quick And Easy to Understand.
Have not had a conversation or contact with any lender yet.
Rate not provided as advertised. Only a sales gimick to get sales leeds from lenders. Did not ask what mortgage rate my current lender provided.
Need to know interest rate===we have a good interest rate now====was not looking to refinance home
Your app stated no one would contact me. Now it's saying lenders will contact me. I just wanted to browse not be harassed by lenders.
Looks like any other bait and switch fishing tactic so far. I'll be surprised if it's real
Ok need to find out if there are line of credit available
I only wanted to know if the featured mortgage program for veterans was available to vets getting a new mortgage as well as those who already had a mortgage. Unfortunately, in order to progress further into the article you have to provide personal info which then resulted in my receiving 5 or 6 phone calls from mortgage companies trying to sign me up. I wasn't looking to do that. I just wanted a yes or no answer about the program being available to new mortgage obtainies.
You asked for all my information and I was honest in answers, only to be rejected.
I do not want to be harassed by loan companies. I just wanted to see if what your advertising was real. Apparently not. This was a scam so you could harras the $#*! out of me.
Very excited about the lower rates for refinancing.
Very good information for refinancing.
Very pleased with information regarding refinancing.
Very excited for information to get help refinancing home.
Very informative and helpful to be guided.
I have already talked to these companies and they can not help me because I had a late payment 6 months ago.
I have already received a phone call. I do not want to be hounded by phone calls.
Your online ad says see rates, all one ends up with is continued calls from lenders wanting to run your credit... why cant you just show the current rates
Thank goodness for a robo calling app... that's where they are all going
Why should I have to submit a phone number before seeing the lenders, and then they're just listed with no information? This is more like a way for you to spam call people rather than actually being helpful.
I don't want a ton of calls. Give their rates, then let me choose who to give my information to.
Spam: I never said it was ok to send my info to other lenders
Tricky questions. I don't want personal contact only the information based on this inquiry. Do not call just send sn estimate only v
Dis like getting put on a call list just to see lenders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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