Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fetcharate

FetcharateReviews 28,246

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fetcharate?
grey stargrey stargrey stargrey stargrey star

Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Melissa H.
Unfollow Melissa H.
Share Review
Report Review

Most of this year I have gotten the run around from a reverse mortgage company. This is so much more efficient.
Let's see if we can get this done.

Date of experience: November 6, 2022
Indiana
3 reviews
0 helpful votes
Follow Kristin B.
Unfollow Kristin B.
Share Review
Report Review

Prefer not providing phone number
November 7, 2022

Prefer not providing phone number. Don't see the point, I would never answer a call from an unknown caller.

Date of experience: November 6, 2022
Alabama
1 review
0 helpful votes
Follow Vernon N.
Unfollow Vernon N.
Share Review
Report Review

Hope to get refinance and lower my house payment with good service. Thankyou

Date of experience: November 6, 2022
Florida
1 review
0 helpful votes
Follow Mary V.
Unfollow Mary V.
Share Review
Report Review

I don't want anyone to contact me I filled out questions for information only not sure if I want to refinance.

Date of experience: November 6, 2022
Mississippi
2 reviews
0 helpful votes
Follow Karen D.
Unfollow Karen D.
Share Review
Report Review

So far, this seems easy and will be so nice to do son renovations to my home.

Date of experience: November 5, 2022
Georgia
1 review
0 helpful votes
Follow Duvaune T.
Unfollow Duvaune T.
Share Review
Report Review

You give the impression one can enter their information and retrieve rates instantly. Instead I'm bombarded with calls.

Date of experience: November 5, 2022
California
1 review
0 helpful votes
Follow Tracy R.
Unfollow Tracy R.
Share Review
Report Review

I have hope that you can get me out of the poverty...
December 6, 2022
Updated review

I have hope that you can get me out of the poverty and struggle I lose sleep over every night.

Date of experience: November 5, 2022

Forget it!
February 1, 2022
Previous review

Forget it!

Date of experience: January 31, 2022
Maine
1 review
0 helpful votes
Follow Richard P.
Unfollow Richard P.
Share Review
Report Review

Looking for a newer house and use my house as collateral
December 5, 2022
Updated review

Looking for a newer house and use my house as collateral

Date of experience: November 5, 2022

Very good I need some work done around the house
October 24, 2022
Previous review

Very good I need some work done around the house

Date of experience: October 24, 2022
Florida
2 reviews
0 helpful votes
Follow Robert Q.
Unfollow Robert Q.
Share Review
Report Review

Means my home is only equity yet 50,000 they can't help me

Date of experience: November 5, 2022
California
2 reviews
0 helpful votes
Follow Veronica E.
Unfollow Veronica E.
Share Review
Report Review

We really just want to refinance!…. If I understand…we will be taking on an additional loan…If we can refinance (without the additional cash out, this might work? Please respond!

Date of experience: November 4, 2022

So far it has been good!
September 24, 2022
Previous review

So far it has been good!

Date of experience: September 24, 2022
Colorado
1 review
0 helpful votes
Follow James I.
Unfollow James I.
Share Review
Report Review

As a beneficiary I'm pretty sure I got this loan thanks

Date of experience: November 3, 2022
California
1 review
0 helpful votes
Follow Tan L.
Unfollow Tan L.
Share Review
Report Review

I filled out application for a result on borrowing power. Not to then be connected to several lenders!

Date of experience: November 3, 2022
Michigan
1 review
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

Seems like nobody will loan me no money to fix up my home.

Date of experience: November 3, 2022
Tennessee
1 review
0 helpful votes
Follow Nancy M.
Unfollow Nancy M.
Share Review
Report Review

I can not deal with this right now, it is 3:54AM here and I just happen to be awake and picked up my phone and saw your ad. Can they call me tomorrow. I am a very young 89 years old, live alone, do my shopping drive wherever I want, take care of myself

Date of experience: November 3, 2022
Texas
1 review
0 helpful votes
Follow Darlene E.
Unfollow Darlene E.
Share Review
Report Review

I'm nervous about giving my email and phone number because I've done it before and couldn't get it to ever stop so we'll see how it goes from here

Date of experience: November 3, 2022
Maine
1 review
0 helpful votes
Follow Kathleen O.
Unfollow Kathleen O.
Share Review
Report Review

I got a response quickly
November 2, 2022

I got a response quickly. Although I can't use rocket mortgage already turned me down t

Date of experience: November 2, 2022
Texas
1 review
0 helpful votes
Follow Julissa M.
Unfollow Julissa M.
Share Review
Report Review

Im working and i just received two calls but i cannot talk; it would be good to choose a time frame

Date of experience: November 2, 2022
Michigan
2 reviews
1 helpful vote
Follow John H.
Unfollow John H.
Share Review
Report Review

It's ok but I don't know if they understand my situation. I don't have a VA loan

Date of experience: November 2, 2022
Washington
2 reviews
0 helpful votes
Follow Pierre P.
Unfollow Pierre P.
Share Review
Report Review

All it does is generate contacts with no actual rates given. Very disappointing as such.

Date of experience: November 2, 2022
Ohio
1 review
0 helpful votes
Follow Rob K.
Unfollow Rob K.
Share Review
Report Review

Seems like spam and escalates to asking personal info quickly

Date of experience: November 2, 2022