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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Excellent experience ( Always looking for lower interest rates)

Date of experience: December 21, 2022
New York
1 review
0 helpful votes
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Happy to find a list of lenders besides the local banks in my very small town

Date of experience: December 21, 2022
Michigan
1 review
0 helpful votes
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Simple
December 21, 2022

Simple. Easy to understand and I feel like this is worth looking into for a change to push forward and refresh our lives.

Date of experience: December 21, 2022
Louisiana
1 review
0 helpful votes
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You promised info
January 20, 2023

You promised info. Delivered a promise to get phone calls

Date of experience: December 20, 2022
Texas
1 review
0 helpful votes
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I own my home surveys need to offer that option besides that it was simple and east to understand

Date of experience: December 20, 2022
Colorado
2 reviews
0 helpful votes
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Directions are easy to follow
January 20, 2023

Directions are easy to follow. Waiting to see allowed results.

Date of experience: December 20, 2022
Michigan
1 review
0 helpful votes
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?,...
December 21, 2022

?,...

Date of experience: December 20, 2022
Pennsylvania
1 review
0 helpful votes
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You sound be able to compare rates online and not have multiple firms calling you. For bd this a bait and switch unprofessional tactic.

Date of experience: December 20, 2022
Texas
1 review
0 helpful votes
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There is no experience yet...
January 20, 2023

There is no experience yet... just answering questions

Date of experience: December 20, 2022
New York
1 review
0 helpful votes
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Very helpful to me on a subject that I have not been thinking about.

Date of experience: December 20, 2022
Tennessee
1 review
0 helpful votes
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The young man I spoke with at loan Depot was a great agent for his company!

Date of experience: December 20, 2022
Pennsylvania
1 review
1 helpful vote
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I would be thankful if what I read so far could help me get my house payed off. The information sounds promising.

Date of experience: December 20, 2022
Missouri
1 review
0 helpful votes
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Liars didn't show the rate after giving all my information, now I'll have hundreds of calls from lenders. Motherfackers

Date of experience: December 20, 2022
Idaho
1 review
0 helpful votes
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Don't like giving out so much personal information

Date of experience: December 19, 2022
Maryland
1 review
0 helpful votes
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I am wondering whether we can trust the information you are giving.⁷

Date of experience: December 19, 2022
Mississippi
1 review
0 helpful votes
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Want to go with loan for home repair an good rate we are on a fixed income rate.

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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While Both the agent and I were both tr5hYying to come to a consensus of sources of my income the agent could not the some offshore in

Date of experience: December 19, 2022
Louisiana
2 reviews
0 helpful votes
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The ad is misleading and a waste of time for individuals who need help

Date of experience: December 19, 2022
New York
1 review
0 helpful votes
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Talking with someone NOT an objective!

Gathering info only!

Date of experience: December 18, 2022
California
2 reviews
0 helpful votes
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Typical of all other loan sharks
January 18, 2023

Typical of all other loan sharks. I'm just curious.

Date of experience: December 18, 2022