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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I haven't been interrupted in seeing my results by this survey

Date of experience: December 23, 2022
California
1 review
0 helpful votes
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Lenders are trying to refinance my rate from 3.25 to 7 percent!
What a SCAM

Date of experience: December 23, 2022
Pennsylvania
1 review
0 helpful votes
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Questions are clear and explain everything in good detail.

Date of experience: December 23, 2022
Virginia
1 review
0 helpful votes
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I don't need a mortgage broker, I only need the loan. Downpayment already made. Only need $40,000to purchase property.

Date of experience: December 23, 2022
Arizona
2 reviews
0 helpful votes
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I'm in desperate need for a refinance on my home. Hopefully this can save me.

Date of experience: December 23, 2022
Louisiana
1 review
0 helpful votes
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Just started,looking forward to the Next step of competition.

Date of experience: December 23, 2022
Washington
1 review
0 helpful votes
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Not enough information
January 22, 2023

Not enough information. I do not want to refinance. I thought that I was getting a special deal. So if this just a refinance then it is not what it promises at the beginning of the ad. Don't contact me for a regular refinance. So is the state of Washington putting money in?

Date of experience: December 22, 2022
Texas
1 review
0 helpful votes
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Seems they are about to make the process much easier

Date of experience: December 22, 2022
Minnesota
2 reviews
0 helpful votes
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No results even though property is 100% owned, no mortgage or anything leveraged against for collateral

Date of experience: December 22, 2022
Alabama
1 review
0 helpful votes
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Easy..
December 23, 2022

Easy.let's see what kind of a great day offer I get

Date of experience: December 22, 2022
Indiana
1 review
0 helpful votes
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Looking and found you for information about my home

Date of experience: December 22, 2022
Texas
1 review
0 helpful votes
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Good it has given me good ideas on how to refinance.

Date of experience: December 22, 2022
Texas
1 review
0 helpful votes
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Good
December 22, 2022

Good. I am surprised at how easy this inquiry has been.

Date of experience: December 22, 2022
Florida
2 reviews
0 helpful votes
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Not enough time to look over items and this is not a government grant

Date of experience: December 22, 2022
Florida
1 review
0 helpful votes
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Sucks, I am a business owner and still get pegged as a casualty, even though I've been able to keep myself out of foreclosure. I get it my fico is no longer an 810. I purchased this home in 2011, and life happened. But I've been able to keep it for 12+ years. Without an 810 fico score. So I really don't care how you think you're gonna help me. But please sell me your spiel. Lay it on real thick. Tell me how you will allow me to refinance for less than a 3.25 apr.

Date of experience: December 21, 2022
Alabama
2 reviews
0 helpful votes
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There was not a selection for $0 mortgage (property paid for)

Date of experience: December 21, 2022
North Carolina
2 reviews
0 helpful votes
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Great finding everything about bout what I've seen is great

Date of experience: December 21, 2022
North Carolina
1 review
0 helpful votes
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Questions were simple and initial responsive was quick

Date of experience: December 21, 2022
California
1 review
0 helpful votes
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Willingness to try to refinance my home
December 21, 2022

Willingness to try to refinance my home. Will work on it and call me back tomorrow.

Date of experience: December 21, 2022
Georgia
1 review
0 helpful votes
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I'm just seeking info
No real opinion at this time

Date of experience: December 21, 2022