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FetcharateReviews 28,246

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Colorado
1 review
0 helpful votes
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Seems to be just another come-on
February 1, 2023

Seems to be just another come-on. My current rate is loess than 4.5%

Date of experience: January 2, 2023
Massachusetts
1 review
0 helpful votes
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OK.But I live in MA,its a holiday
January 2, 2023

OK.But I live in MA,its a holiday- and the NHL winter classic is starting. Please, NO phone calls today!

Date of experience: January 2, 2023
Washington
1 review
0 helpful votes
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I provided information requested but did not get rates

Date of experience: January 2, 2023
Illinois
4 reviews
0 helpful votes
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Easy to obtain information about accessing my homes equity

Date of experience: January 2, 2023
Texas
1 review
0 helpful votes
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I should not have to give personal info to get the info you claim to give!

Date of experience: January 2, 2023
Tennessee
1 review
0 helpful votes
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No questions about a home that is payed for and could use some serious repairs

Date of experience: January 1, 2023
Illinois
1 review
0 helpful votes
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This is BS
February 1, 2023

This is BS. No rates provided. Just a way for telemarketers to contact me. Please remove my personal data from your database. Otherwise I will make a formal complaint to appropriate state and federal authorities!

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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I'm happy with the service I'm getting,because it's...
January 2, 2023
Updated review

I'm happy with the service I'm getting,because it's quick and this has all the answers I need

Date of experience: January 1, 2023

I like this
January 1, 2023
Previous review

I like this

Date of experience: December 31, 2022

It's great
January 1, 2023
Previous review

It's great

Date of experience: December 31, 2022
Alabama
1 review
0 helpful votes
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Questions are clear easy to answer except that I only have a second mortgage first mortgage paid off

Date of experience: January 1, 2023
Georgia
2 reviews
0 helpful votes
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Easy to input information and sit back and wait on the results.

Date of experience: January 1, 2023
Colorado
1 review
0 helpful votes
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¹*******919
January 1, 2023

¹*******919

Date of experience: January 1, 2023
Tennessee
1 review
0 helpful votes
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Ahh nothing to write home about so of course same here nothing to wrong good or bad it only allowed me to give my info and that was the end said lenders in that address's area would be calling me soon

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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Looking for military discount
January 1, 2023

Great so far looking for a military discount to pay off my mortgage

Date of experience: January 1, 2023
Washington
1 review
0 helpful votes
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Only referrals I could've looked up myself no examples of rates- misleading!

Date of experience: January 1, 2023
Minnesota
1 review
0 helpful votes
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I want information electronically, now I will be getting calls from lenders constantly

Date of experience: January 1, 2023
Tennessee
1 review
0 helpful votes
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I was not expecting to hear from anyone. I expected a quote.

Date of experience: January 1, 2023
Florida
2 reviews
0 helpful votes
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Won't so far so good but it never turns out in the way it starts you always say something but it never turns out the same

Date of experience: January 1, 2023
Kansas
1 review
0 helpful votes
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I am not real techie and learning as I go.
I am enrolled in a class. The first two classes were full with other seniors here.

Date of experience: December 31, 2022
Texas
3 reviews
0 helpful votes
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Seems like they are trying to get me qualified for the cash out refinance option

Date of experience: December 31, 2022
Pennsylvania
1 review
0 helpful votes
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Gave a little info and boom they gave me a bunch of lenders using my bank it was like pulling teeth to get a response

Date of experience: December 31, 2022