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FetcharateReviews 28,246

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Ohio
2 reviews
0 helpful votes
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You didn't give an option for consolidating debt. Otherwise, great.

Date of experience: January 16, 2023
Texas
1 review
0 helpful votes
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I was surprised that there is organization that does help you conquer what like issues throw towards you and Wenger up and build and repair

Date of experience: January 16, 2023
California
1 review
0 helpful votes
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I expect my information in this email not wanting for a phone call.

Date of experience: January 16, 2023
Texas
1 review
0 helpful votes
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Thank you for your service!
February 16, 2023

Thank you for your service! And screw you when you need assistance! Well this is totally familiar.

Date of experience: January 16, 2023
Kentucky
2 reviews
0 helpful votes
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I don't know what you're saying about this yet I won't know until I check it out

Date of experience: January 16, 2023
Georgia
1 review
0 helpful votes
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I am a first time buyer and I don't have any credit due to my job I was overseas for the last 6 years and I am retired 44 years old and need a home loan to help build my credit looking at a double wide have crypto currency accounts data accounts for down payment I am self employed my company mining crypto assets thank you

Date of experience: January 16, 2023
Florida
2 reviews
0 helpful votes
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Valuable loan information
January 17, 2023

Within five minutes received call from andrew with Rocket Mortgage whi answered all my questions regarding home equity loans, refinancing, Heloc, rates, documents and process. It was all valuable information but my current SS income is not enough to qualify. Thank you.

Date of experience: January 16, 2023
Oklahoma
1 review
0 helpful votes
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I have hope, my mortgage company is a hope stealer

Date of experience: January 16, 2023
Wisconsin
2 reviews
0 helpful votes
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It has easy to follow and very informative..
January 16, 2023
Updated review

It has easy to follow and very informative. Thank You.

Date of experience: January 16, 2023

Exceptionally easy
December 26, 2022
Previous review

Exceptionally easy.

Date of experience: December 25, 2022
Alaska
2 reviews
0 helpful votes
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Misleading advertising!
February 15, 2023

Misleading advertising! I clicked on a link concerning a state homeowners program to see if I qualify and hoped to check current market rates. I got a list of possible refinancers without information. I don't want to talk to financial people.

Date of experience: January 16, 2023
California
2 reviews
0 helpful votes
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I have to have a better financial situation if I can...
January 16, 2023
Updated review

I have to have a better financial situation if I can cash out refinance.

Date of experience: January 16, 2023

Outstanding services
May 17, 2022
Previous review

Outstanding services

Date of experience: May 16, 2022
Missouri
1 review
0 helpful votes
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I have already refinanced and very unhappy with my rates and how I am being done by my mortgage company who have been with for 22 years

Date of experience: January 15, 2023
Oklahoma
1 review
0 helpful votes
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Co-vid and haveing my account hacked set me on a spiral I just haven't been able to get back to even ground

Date of experience: January 15, 2023
New Jersey
1 review
0 helpful votes
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The way to go
January 16, 2023

Fast and easy, Great experience with your company. Thanks

Date of experience: January 15, 2023
Kentucky
2 reviews
0 helpful votes
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I wanted a quick quote not a phone call...
February 15, 2023
Updated review

I wanted a quick quote not a phone call...old bait and switch.

Date of experience: January 15, 2023

Quick and easy...
February 3, 2022
Previous review

Quick and easy...

Date of experience: February 3, 2022
Texas
1 review
0 helpful votes
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The quiz was easy, but now I'm going to be swamped with calls from lenders.

Date of experience: January 15, 2023
Florida
1 review
0 helpful votes
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Yes sir we need funds to help prepare my house after some damage from the hurricane waiting for females like pulling teeth we've been trying to get help from them and I really responding correctly enough thank you okay you did too I told you we have a cornbread and beans recipe

Date of experience: January 15, 2023
Georgia
2 reviews
0 helpful votes
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I am getting unwanted calls from companies
January 15, 2023
Updated review

I am getting unwanted calls from companies. I would rather be given a list with the rates.

Date of experience: January 15, 2023

Easy to enter information
March 15, 2022
Previous review

Easy to enter information

Date of experience: March 15, 2022
Georgia
1 review
0 helpful votes
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I really appreciate what you are doing I think you are great for being conservative thanks. Shirley Woodson

Date of experience: January 15, 2023
Alabama
1 review
0 helpful votes
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I feel fortunate to be included and I appreciate the...
January 15, 2023
Updated review

I feel fortunate to be included and I appreciate the opportunity thank you!

Date of experience: January 15, 2023

Top notch i am liking it!
July 13, 2022
Previous review

Top notch i am liking it! We just put a new roof on the house!

Date of experience: July 13, 2022