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FetcharateReviews 28,246

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Texas
1 review
0 helpful votes
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I got on and off fast only had to put info in one time.

Date of experience: January 26, 2022
Arizona
1 review
0 helpful votes
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I'm going to get lots of phone calls now that I have entered my personal information.

Date of experience: January 26, 2022
Mississippi
1 review
0 helpful votes
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Misleading, 2 min turns into 5 then prob no useful info without talking to someone before I get basic info that was implied

Date of experience: January 25, 2022
Kentucky
3 reviews
0 helpful votes
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Convenient
January 26, 2022

Convenient. I just do NOT want a million phone calls

Date of experience: January 25, 2022
California
1 review
0 helpful votes
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Clickbait
January 26, 2022

Clickbait. Just say mortgages can be cut in half by refinancing. Oh yeah, that's because we already know

Date of experience: January 25, 2022
Oregon
1 review
0 helpful votes
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This is a bait and switch add, designed to get my info and sending me refinance rates that are higher. You do not show what I qualify for only a bunch of lenders that are going to hound me. Try letting the consumer decide what they want to do by actually giving the information you lead them to believe they will get.

Date of experience: January 25, 2022
Rhode Island
1 review
0 helpful votes
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Not sure of experience because I haven't yet seen any result

Date of experience: January 25, 2022
Alabama
1 review
0 helpful votes
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Do not like being contacted by phone
January 26, 2022

Do not like being contacted by phone. If legit why not just email the initial communication and let the borrowers decide if they would like to go further, rather than being pushed by a lender to do something like this. Give a person the privacy and complete information to decide if it is something that they trust and want to move forward with and let the borrower then contact the lender.

Date of experience: January 25, 2022
Illinois
1 review
0 helpful votes
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You sucks I can find ny iwn lender please don't let no lender call me

Date of experience: January 25, 2022
Arizona
1 review
0 helpful votes
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I look forward to see if there is a real savings for me

Date of experience: January 25, 2022
Florida
1 review
0 helpful votes
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Good experience so far must have more information by a phone call thank you

Date of experience: January 25, 2022
Florida
1 review
0 helpful votes
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If you really can save me on mortgage and cash out email me! Don't lie on these ads. I sure don't want my phone ringing off the hook either

Date of experience: January 25, 2022
Missouri
1 review
0 helpful votes
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You did not tell me if I qualify
February 25, 2022

You did not tell me if I qualify. That was misleading. I don't want a bunch of phone calls from lenders if I don't qualify. I currently have a 2.6% 30 year loan. If they can't be there then it is of no benefit for them to call me.

Date of experience: January 25, 2022
Pennsylvania
1 review
0 helpful votes
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I glad to knw there is help for me, hoping tht others will get help at this time

Date of experience: January 25, 2022
Louisiana
1 review
0 helpful votes
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Thanks for your information about the savings of $500.

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
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Good info on saving money on monthly house payment.

Date of experience: January 25, 2022
Virginia
1 review
0 helpful votes
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I have not had any issues providing my information on this site. Ju

Date of experience: January 25, 2022
New York
1 review
0 helpful votes
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Quick answer now to see how good it is or not for me

Date of experience: January 25, 2022
Florida
1 review
0 helpful votes
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It's great but I don't want any calls now it's too late!

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
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Led to think this was govt program for refinancing but now just looks like referrals for lenders, disappointing!

Date of experience: January 25, 2022