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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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I just started so it is difficult to assess right now. But so far it is good.
I can contact my lender please no more phone calls
Ok, however I needed to go back & correct the state which was entered in quickly to CO, not SC.
Also, our credit rating.
I Could not go back to do that!
Straight forward and easy. My first reaction was that it was too good to be true.
First I was surprised but then I noticed that this is a $#*!ing scam you massive $#*!
I'm no longer sure if this is a Federal Government program or not.
Just recieved a phone call as soon as I put my phone number. That is a boo. Now I just recieved a text, another boo.
Within minutes, my phone rang. Unfortunately, my day has been a tough challenge and I'm not on the mood to do ANY MORE paperwork or listen to a charming sales associate trying to whisk me off to new adventure.
Said Government program, not looking fo all these groups to bother me!
No rates showed up. I'm not calling all the different businesses to find out the dates. I thought that is what you did.
I responded to a mortgage rate offer that I later found was unrealistic. Because I responded to the offer, I was then inundated for two days with offers by phone and email unnecessarily since the offer was a marketing fabrication only.
Doing the application was very easy, no problem. Liked the presentation.
I look forward to approval refinancing. Need to repaint inside and outside house, minor repairs, flooring
So far all I have done is fill and refill out information. So I can't rate my experience
Their service is very much good and i like there goods
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As soon as I completed my request for quote with my phone number, my telephone rang and was a lender that came up on the next web page as a lender in my area. Less than two minutes later, another lender called from my area and left me a 3 minute message about "my request to refi my home." I just wanted to see if I qualified for a deduction in mortgage and was NOT looking to get hassled with phone calls from refi lenders.
Good, except I don't want to provide my phone number and have people call me
I have been thinking about refinancing my Home Equity Line of Credit Loan and this is the first time I have seen a lower finance percentage rate.
Someone called me but I was not ready to discuss anything yet just wanted a little info. Person was very pleasant that I spoke too
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members