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Fetcharate

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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I had a feeling this was a ploy to flood my phone with phone calls

Date of experience: January 26, 2022
Pennsylvania
1 review
0 helpful votes
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So far so good but do not like doing surveys that are only to get people to bother with calls To many unneeded question!

Date of experience: January 26, 2022
Massachusetts
2 reviews
21 helpful votes
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I want information with out my personal information!

Date of experience: January 26, 2022
Texas
1 review
0 helpful votes
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Easier than expected, as long as I don't get bombarded with calls.

Date of experience: January 26, 2022
Missouri
1 review
0 helpful votes
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I'm hoping to receive substantial savings based upon my initial contact

Date of experience: January 26, 2022
New Jersey
1 review
0 helpful votes
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Waiting to see if your advertised $350 reduction is true.

Date of experience: January 26, 2022
Florida
1 review
0 helpful votes
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No regret for trying
January 27, 2022

Fast and easy...
Yes, fast and easy. The process is almost done and I am satisfied.

Date of experience: January 26, 2022
Rhode Island
1 review
0 helpful votes
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Easy
January 27, 2022

Easy. Did not expect to be asked so much detail starting out

Date of experience: January 26, 2022
Nebraska
2 reviews
0 helpful votes
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I am interested in a low rate refinance of my current mortgages -show me proposals for same

Date of experience: January 26, 2022
Nevada
1 review
0 helpful votes
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My credit was ruined when my van was impounded then repossessed when I was still making payments on time. They stole my van and defaulted my loan for no reason. Now I struggle with credit.

Date of experience: January 26, 2022
New Jersey
1 review
0 helpful votes
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Quick and straight forward
February 26, 2022

Quick and straight forward. Ask direct questions which requires straight forward for words.

Date of experience: January 26, 2022
Minnesota
1 review
0 helpful votes
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Commercials are very inappropriate and disturbing they got through out the news apps.

Date of experience: January 26, 2022
Mississippi
1 review
0 helpful votes
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I dont like non stop phone calls, I just got a phone call at 8 pm.

Date of experience: January 26, 2022
Mississippi
1 review
0 helpful votes
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This isn't telling me if I qualify
February 26, 2022

This isn't telling me if I qualify. Deceptive trade practices, it appears.

Date of experience: January 26, 2022
Wyoming
3 reviews
0 helpful votes
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I just want to see if I qualify and you call me before I even finish what I'm doing. No phone calls please

Date of experience: January 26, 2022
Missouri
2 reviews
0 helpful votes
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Very deceiving as gov
February 26, 2022

Very deceiving as gov. Program no different than any refinance

Date of experience: January 26, 2022
New York
1 review
0 helpful votes
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I didn't expect so many spam calls
January 27, 2022

I didn't expect so many spam calls. U would prefer email contacts.

Date of experience: January 26, 2022
Minnesota
1 review
0 helpful votes
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Interesting but skeptical
January 27, 2022

Interesting but skeptical.
Time will tell. Are these 15yr 20yr 30yr. Fixed rate.
Any closing costs. If so how much. What percent. 2.15
I noticed. Are you going to sell the loan.

Date of experience: January 26, 2022
Indiana
2 reviews
0 helpful votes
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I found my experience to be very self exsplanitory. Gave me
Some things to think about.

Date of experience: January 26, 2022
Colorado
1 review
0 helpful votes
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Already being bombarded with calls all over the country!

Date of experience: January 26, 2022