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FetcharateReviews 28,246

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
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quality
238

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Illinois
1 review
0 helpful votes
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Ok just want payment so many sites ask way too many questions

Date of experience: January 27, 2022
Colorado
1 review
0 helpful votes
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This is just a scammy advertisement for nothing new. It is misleading and you $#*!heads know it! "New state program" my $#*!.

Date of experience: January 27, 2022
Texas
2 reviews
0 helpful votes
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It was very insightful but it needed a Q&A section otherwise it was very good. Thanks for all the help and support.

Date of experience: January 27, 2022
Virginia
1 review
0 helpful votes
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Marita will not spend a lot of money Yes about the basics

Date of experience: January 27, 2022
Illinois
1 review
0 helpful votes
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Only applies to people who are deeply in debt. Not senior who have been paying for years. Totaly phoney

Date of experience: January 27, 2022
Colorado
1 review
0 helpful votes
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It's been easy so far
January 28, 2022

It's been easy so far. Looking for more information

Date of experience: January 27, 2022
Virginia
1 review
0 helpful votes
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Easy to follow and fill out to get the mortgage quotes

Date of experience: January 27, 2022
New York
1 review
0 helpful votes
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Nothing has shown me if I'm eligible for the program advertised

Date of experience: January 27, 2022
New Jersey
1 review
0 helpful votes
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I only want to be contacted by email
February 27, 2022

I only want to be contacted by email. Every time I tried to refinance, I had to provide proof of income, and they charge so much that I am back to what I originally owed on the house

Date of experience: January 27, 2022
Indiana
1 review
0 helpful votes
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A loan officer has already called me
January 28, 2022

A loan officer has already called me. Very good & informative.

Date of experience: January 27, 2022
Utah
1 review
0 helpful votes
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Needed services for those on fixed income thank to our $#*! president ( mr. Biden)!

Date of experience: January 27, 2022
Ohio
1 review
0 helpful votes
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I am looking for the 2.50% government refinance. No cash out.

Date of experience: January 27, 2022
Missouri
1 review
0 helpful votes
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I have 15 years of on time payments on my home loan. It's not right or fair that I get a loan with that kind of home payment history.

Date of experience: January 27, 2022
California
2 reviews
0 helpful votes
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I don't like that you require a phone number because as soon as I enter it I start getting hundreds of calls. Emails would be enough.

Date of experience: January 27, 2022
New Jersey
2 reviews
4 helpful votes
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Your Ad seems to be a little misleading as I didn't see any part that showed me where the Government was part of this program Further there is no mention of the Government STIMULUS in any of the parts looking for info on me May pass this on to my State Regulators for further Examination to see how legit your AD is or are you playing a fishing game to trick people into taking out Mortgages on their homes thinking it's Government Funded

Date of experience: January 27, 2022
Illinois
1 review
0 helpful votes
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The link I clicked on said this was a government saving program. I have been through the refi thing with several lenders and NONE of them can offer us a lower rate. I thought I was inquiring about a different way to save money. This is misleading advertising I sell ads and might contact the FCC about this. It's deceptive and flat out wrong.

Date of experience: January 27, 2022
Colorado
1 review
0 helpful votes
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Way too much information to give out, and then I already have people calling me? And there is NO information given on this site. MUCH prefer NERD!

Date of experience: January 27, 2022
Georgia
1 review
0 helpful votes
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This was advertised as a govt site that said if I owed less than *******, I could lower my payments by 330 a month by clicking on the app. Apparently you lied.

Date of experience: January 27, 2022
Michigan
1 review
0 helpful votes
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I am a programmer who i have learned about you and i have come to this site to know your service. How can i contact you? Thank you

Date of experience: January 27, 2022
Florida
1 review
0 helpful votes
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I AM A Programmer Who I learned about you and i have come to this site to know your service. How can i contact you. Thank you

Date of experience: January 27, 2022