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FetcharateReviews 28,246

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Florida
1 review
0 helpful votes
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Good until the phone starts ringing off the hook with lenders trying to reach me.

Date of experience: January 29, 2022
TW
1 review
0 helpful votes
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Too early to evaluate but the information given so far is simple. I've got to see the outcome to evaluate the experience.

Date of experience: January 29, 2022
California
1 review
0 helpful votes
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Too fast for me
March 1, 2022

Too fast for me. You need to give a chance to gi through the info.

Date of experience: January 29, 2022
Michigan
1 review
0 helpful votes
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I expected fetcharate to show me interest rates for mortgages, not scatter my email to aggressive lenders to spam my mailbox

Date of experience: January 29, 2022
Georgia
1 review
0 helpful votes
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What happened to the savings bit
March 1, 2022

What happened to the savings bit. Seems it disappeared and it is business as usual.

Date of experience: January 29, 2022
Georgia
1 review
0 helpful votes
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Whatever
January 30, 2022

Been informative about the information I was looking for and I saw my information on the forms I'm planning on doing my own paperwork and this made me feel much at ease

Date of experience: January 29, 2022
Georgia
1 review
0 helpful votes
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I was only yrying to obtain info about flex modification loan, not looking for a company to refi

Date of experience: January 29, 2022
Illinois
1 review
0 helpful votes
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Ok not too far into it yet will seen what happens and offered

Date of experience: January 29, 2022
Texas
1 review
0 helpful votes
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So you are just fishing, collecting potential customers. If you have told me that, I would have given you my info. That's cheating. Shame on you

Date of experience: January 29, 2022
Ohio
1 review
0 helpful votes
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No one contacted us
March 1, 2022

This is fun, however, we took out a 50k

2nd mortgage. We are paying it back. When we close on our house. We will pay it off. Anything for us?
Thanks,
Art Frick

Date of experience: January 29, 2022
New York
2 reviews
0 helpful votes
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Date of experience: January 29, 2022
New York
1 review
0 helpful votes
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Easy to understand and hoping it will be helpful towards my current payments.

Date of experience: January 29, 2022
Washington
2 reviews
0 helpful votes
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Have not heard from anyone about my home renovation yet.

Date of experience: January 29, 2022
Texas
1 review
0 helpful votes
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Hoping this isn't like others
February 28, 2022

Hoping this isn't like others. Because I only 22,000 no one will help.

Date of experience: January 29, 2022
Florida
1 review
0 helpful votes
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You're not actually giving rates or telling me about a mystery program that can save me 350 per month, you are just trying to shop refinance

Date of experience: January 29, 2022
Nevada
1 review
0 helpful votes
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Good so far
January 29, 2022

Good so far - bankruptcy filed two years ago but no mortgage payment ever missed or late and currently paying more than mortgage payments due

Date of experience: January 29, 2022
Colorado
1 review
0 helpful votes
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Just curious to see what was available in todays market

Date of experience: January 29, 2022
California
1 review
2 helpful votes
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No rates given after giving you my information. Note I'm going to be inundated with advertising with no information to evaluate whether or not I'm interested. I'll just have to deleteand down all the ads that come in without opening. This inquiry now created problems for me to solve, sorry guys! I am sure you are well intentioned but now I have a lot of future waited time with no benefit

Date of experience: January 29, 2022
California
1 review
0 helpful votes
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It was fast and succinct
January 29, 2022

It was fast and succinct. But may be miscommunication. I want to buy, but not at current address. Still shopping.

Date of experience: January 29, 2022
Rhode Island
1 review
1 helpful vote
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No problem except when I just want to see if I qualify for a lower interest rate, my phone doesn't stop ringing. I'd rather be emailed.

Date of experience: January 29, 2022