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Fetcharate

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Jeanne K.
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Quick
I don't know what to say just put my information in so far

Date of experience: February 21, 2022
Arizona
2 reviews
0 helpful votes
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I am 80 years old and on social security my house payment is 450 a month.

Date of experience: February 21, 2022
Colorado
1 review
0 helpful votes
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I wanted to see estimated savings up front. Then I would think about going through the gruesome task of getting lenders

Date of experience: February 21, 2022
Florida
2 reviews
0 helpful votes
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Great, very easy to use. Got a response in seconds

Date of experience: February 21, 2022
Texas
1 review
0 helpful votes
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This just takes you to lenders
March 23, 2022

This just takes you to lenders. Once You give your info, you are called by multiple lenders. Not interested.

Date of experience: February 21, 2022
Illinois
1 review
0 helpful votes
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It seems like a bait and switch
March 23, 2022

It seems like a bait and switch. It is talking about a government program then when you enter your info it switches to lenders. A message comes up that the match lenders can't come up, they will call. Then when they call the rates are higher and the payment is higher than the current payment.

Date of experience: February 21, 2022
District of Columbia
1 review
0 helpful votes
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Fetcharate does not actually offer any rates. It funnels you through an information chain not specific to VA, and at the end gives a pile of possible lenders with possible rates. It is useless. I can do that on my own.

Date of experience: February 21, 2022
Pennsylvania
1 review
0 helpful votes
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So far nothing to talk about Waiting to see the rates

Date of experience: February 21, 2022
Florida
1 review
0 helpful votes
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Let's see if I get some results at this point- to see what is ahead, instead of a ton of people calling or mailing offers.

Date of experience: February 21, 2022
Texas
1 review
0 helpful votes
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Fetcharate I give 5 stars
February 21, 2022

My experience first account with a few about it and didn't know what to do but if I talk to them they made everything much easier maybe calm down a lot Maybe everything in a different perspective a better perspective

Date of experience: February 21, 2022
Georgia
3 reviews
0 helpful votes
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So far, I haven't had any experience with them. This is my first time doing this.

Date of experience: February 21, 2022
Oklahoma
1 review
0 helpful votes
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Filling out information quick and easy
February 21, 2022

Filling out information quick and easy. I pay my bills and have a great repayment record. I have hope in receiving assistance now

Date of experience: February 20, 2022
North Carolina
1 review
0 helpful votes
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Easy to comprehend and not full of redirecting adds or pop ups and I can fill this out and not get gimmicked for $2.99 processing fee

Date of experience: February 20, 2022
Louisiana
2 reviews
0 helpful votes
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My experience
February 21, 2022

The rates I were given were not lower than my current VA rate! I think I was misled!

Date of experience: February 20, 2022
Mississippi
1 review
0 helpful votes
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I like the message you sent us about why you can't connect us to a lender. Our current home is paid off but we are considering a reverse mortgage to finance some repairs and modifications.

Date of experience: February 20, 2022
Georgia
1 review
0 helpful votes
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Quick response with locating several mortgage companies that might be able to help me.

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
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Seems a marketing ploy just to get your info so lenders to call you. Not to help you get an idea. If Im going to be bombarded with calls from lenders that can tell by info don't qualify. Shame on you please remove me from your list..

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
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Right business trying to help me is what I want thank you i

Date of experience: February 20, 2022
Iowa
1 review
0 helpful votes
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So far so good
March 23, 2022

So far so good. I not very financially savvy, so I would need a person could "dumb it down" so I could feel secure if I decided to do this!

Date of experience: February 20, 2022
Georgia
1 review
0 helpful votes
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Very quick and can give a more educated answer when I see the rates and numbers.

Date of experience: February 20, 2022