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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Computer ad began as an additional possible allowed mortgage reduction saving rather than refinance info which I am already familiar with. Thanx.

Date of experience: February 26, 2022
Oklahoma
1 review
0 helpful votes
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Good to use and get quote i liked it very much anyone can use it easily

Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
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I just need to run it and see if it benefits us or not.

Date of experience: February 26, 2022
North Carolina
1 review
0 helpful votes
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Very Good
February 26, 2022

Good conversation explain everything very well people very friendly

Date of experience: February 26, 2022
Nevada
1 review
0 helpful votes
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It's Action to buy need like 6 years or so too be on my name

Date of experience: February 26, 2022
South Carolina
1 review
0 helpful votes
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Dont call me I just want to see numbers lower payments

Date of experience: February 26, 2022
District of Columbia
1 review
0 helpful votes
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I have not heard from them yet but would like to reduce my payments
It sounds good hope they can help me.

Date of experience: February 26, 2022
New York
1 review
0 helpful votes
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I am just wondering if I am eligible for a refinance and what my options and payments would be

Date of experience: February 26, 2022
Florida
3 reviews
0 helpful votes
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Good, but a trick
February 26, 2022

Good, but a trick. I want to see not talk with many different lenders at this time. I just refinanced with Rocket Mortgage in November 2021.

Date of experience: February 26, 2022
Georgia
2 reviews
0 helpful votes
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Great everything sounds so easy but there's always a catch

Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
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Easy so far but I haven't really learned any details or actually any basic information yet. I am sure it will be here after I finish this part.

Date of experience: February 26, 2022
New York
5 reviews
0 helpful votes
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I am in the middle of forbearance from Covid … paying my mortgage again, but there was no where to discuss whether that eliminates my request

Date of experience: February 25, 2022
Alabama
1 review
0 helpful votes
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So far great was a different esperiance we will just have to talk and see what is what

Date of experience: February 25, 2022
California
1 review
0 helpful votes
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Straight forward & simple
February 26, 2022

Straight forward & simple. Just entered my information & was connected with Lenders.

Date of experience: February 25, 2022
Missouri
1 review
0 helpful votes
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Every thing is very easy to understand and very efficient

Date of experience: February 25, 2022
Texas
2 reviews
0 helpful votes
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I didn't request to have people calling me and now they won't quit!

Date of experience: February 25, 2022
Georgia
1 review
0 helpful votes
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I don't know whether I want to do this or not I just saw and check it out.

Date of experience: February 25, 2022
Kentucky
1 review
0 helpful votes
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You talked about a government program to suck me in and never brought it up again. Just a cheap way for you to sell my name to lenders! Shame on you!

Date of experience: February 25, 2022
Illinois
1 review
0 helpful votes
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Good and quick just shopping around for good deals

Date of experience: February 25, 2022
California
2 reviews
0 helpful votes
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My focused is to improve my credit rating. It is my main goal.

Date of experience: February 25, 2022