Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fetcharate

Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fetcharate?
grey stargrey stargrey stargrey stargrey star

Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Laura R.
Unfollow Laura R.
Share Review
Report Review

I enjoy doing surveys and finding options to help me

Date of experience: March 2, 2022
California
1 review
0 helpful votes
Follow Joe Y.
Unfollow Joe Y.
Share Review
Report Review

I end up with phone numbers instead of quotes. Not ok.

Date of experience: March 2, 2022
Indiana
1 review
0 helpful votes
Follow Chris M.
Unfollow Chris M.
Share Review
Report Review

You lied about the money the government will pay off the house, click bait is all you all are. Glad I gave all false information

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
Follow William I.
Unfollow William I.
Share Review
Report Review

None yet I am not sure what to do to refinance the house

Date of experience: March 2, 2022
Missouri
2 reviews
0 helpful votes
Follow Deborah K.
Unfollow Deborah K.
Share Review
Report Review

Unknown
March 2, 2022

Unknown. I simply dread the phone calls that will come.

Date of experience: March 2, 2022
Ohio
2 reviews
0 helpful votes
Follow Lisa D.
Unfollow Lisa D.
Share Review
Report Review

I think you should be able to give a better communication of a rough right area into a cash out amount under the circumstances in which I have given. My score is because I have a lot of revolving credit.

Date of experience: March 2, 2022
Nebraska
1 review
0 helpful votes
Follow Kathy J.
Unfollow Kathy J.
Share Review
Report Review

Really didn't give much info except lenders names. Figure my info will be sold to others or inundated with emails from them. Didn't help much.

Date of experience: March 2, 2022
Pennsylvania
1 review
0 helpful votes
Follow James V.
Unfollow James V.
Share Review
Report Review

You offer no rates; I already know I can call someone at any of these companies to get rates: I wanted to check on the rates WITHOUT the hassle of talking to these sales people.

Date of experience: March 2, 2022
Maine
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

Information Inquiry
March 2, 2022

I had a good experience. I just decided to wait at time.

Date of experience: March 2, 2022
Massachusetts
1 review
0 helpful votes
Follow joseph A.
Unfollow joseph A.
Share Review
Report Review

Someone has already tried to call me. My phone tells me it is potential SPAM

Date of experience: March 2, 2022
Missouri
1 review
0 helpful votes
Follow christine F.
Unfollow christine F.
Share Review
Report Review

Not a scam real deal
March 2, 2022

U did a great job by getting to the point! U was able to give me a contact number and company who could help me resolve my financial issues

Date of experience: March 2, 2022
Florida
1 review
0 helpful votes
Follow Earl F.
Unfollow Earl F.
Share Review
Report Review

I know I must wait until after April of 2023, that is when my bankruptcy will end, it has already been discharged.

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
Follow Dick C.
Unfollow Dick C.
Share Review
Report Review

Its a wonderful journey for me
April 1, 2022

Its a wonderful journey for me. Its easy to submit all my data.

Date of experience: March 2, 2022
Michigan
1 review
0 helpful votes
Follow Bob I.
Unfollow Bob I.
Share Review
Report Review

No rates provided...
April 1, 2022

No rates provided... just lenders I already know about

Date of experience: March 2, 2022
Georgia
2 reviews
0 helpful votes
Follow Loretta V.
Unfollow Loretta V.
Share Review
Report Review

So far ok I received lots of inquiries and I appreciate the text/ email vs. a call.

Date of experience: March 2, 2022
Florida
1 review
0 helpful votes
Follow ROY C.
Unfollow ROY C.
Share Review
Report Review

Terrible!
April 1, 2022

Terrible!
I have not even finished my data entry and my phone has begun to ring. I really do not care to receive the f

Date of experience: March 2, 2022
Florida
1 review
0 helpful votes
Follow Stanford A.
Unfollow Stanford A.
Share Review
Report Review

The federal program appears interesting. More facts needed please.

Date of experience: March 2, 2022
New York
1 review
0 helpful votes
Follow Frederick E.
Unfollow Frederick E.
Share Review
Report Review

System doesnt tell me anything, need the rate the term Not these ugly telephone solicitations

Date of experience: March 2, 2022
Massachusetts
1 review
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review

I expected to receive more info
April 1, 2022

I expected to receive more info. That included an actual amount expected with any fees to refinance. I got nothing like that. It was pretty easy to input info. And get lenders.

Date of experience: March 2, 2022
California
1 review
0 helpful votes
Follow Walsh W.
Unfollow Walsh W.
Share Review
Report Review

Skeptical really have to see it to believe it; that you can do what you say you can do.

Date of experience: March 2, 2022