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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
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I'm very pleased with the offer I hope a lender will contact me soon thank you
Vague, not complete and tough to understand on newer loan conditions.
More questions to clarify those details would be comforting.
The team seems to be anxious to help Ross sounds like he knows what he's doing
I don't like calls as soon as I fill out the questions. Just show me through email what you guys can do for me.
Please give me a chance to see what you are offering.
Right now I'm working with a company to work on my credit for its up to standard so I have a little more time for getting it done
It was easy & nice to find something out there that might help.
Why play games? Why can't you directly tell us the rate instead of waiting on a call back and future spam?
I don't call anyone to get a lower payment? Either you have it or you don't!
We all know this is bs to get me to take out a loan with you! It's all about money! Shame
It's been very easy to work with so far! So many offers are gimmicks!
You failed to provide any proposed lender terms. All you did was try to get my name and number to solicit me by selling my info to lenders. Gotcha! I expected you were deceptive and did not provide correct info.
I need to speak to an agent please, but so far everything is good.
The questions were easy to answer. I did not have to get information from my files.
I thought I would get a refinance quote on location and my credit rate without having to talk to several agency's calling to offer refinancing rates. I'm seeking to lower interest rates on loan.
Waiting for mortgage company to reach out to me is somewhat questionable
Interesting idea. Am disabled and lost business (food) due to Covid regulations. Thank you for reaching out.
Fine. I received quick preview of what I might qualify for in a refinance of current mortgage.
Questions are direct and making it an extremely simple, low stress, enjoyable experience. The professionalism extended while direct it was also a breath if fresh air.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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