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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Louisiana
1 review
0 helpful votes
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All good til lost a job 2015 son in rehab, 2017 lost my job then Covid hit 2020 but managed to pay all while struggling to pay other bills so trying to payoff the mortgage before anything else occurs.

Date of experience: May 29, 2022
Arizona
1 review
0 helpful votes
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I am hesitant to apply because I don't want to have to deal with all the spam nonsense that accompanies these inquiries

Date of experience: May 29, 2022
Texas
3 reviews
0 helpful votes
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Easy to use
June 28, 2022

Easy to use. Have talked to some of these. Won't take with foreclosure

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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This misleading
June 28, 2022

This misleading. It states to find out immediately

Date of experience: May 29, 2022
Georgia
1 review
0 helpful votes
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Thought I would get a better answer on my request than u gave me

Date of experience: May 29, 2022
Delaware
1 review
0 helpful votes
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Irated it 4, however, I will talk e my neice who is a professional realtor and get her suggestions about your company. Also, BBB.

Date of experience: May 29, 2022
South Africa
1 review
0 helpful votes
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Gave me choices from several different mortgage lenders

Date of experience: May 29, 2022

Just started looking
February 23, 2022
Previous review

Just started looking

Date of experience: February 23, 2022
Oregon
0 reviews
1 helpful vote
Follow why F.
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Ad clicked was for fed mortgage assistance. Lots of info requested upfront. Leads simply to a local mortgage supplier source. Dangerously close to bait and switch tactics. If the marketers were skilled they wouldnt need to participate in low level dishonest mislead tacticts for sale lead generation, grow up get skilled learn how to be a profesional rather than trailer distributor trash.

Date of experience: May 29, 2022
Illinois
2 reviews
0 helpful votes
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I am still in a chapter 13 and have about 14 months to complete the process

Date of experience: May 29, 2022
Kentucky
1 review
0 helpful votes
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It was easy and I'm glad it didn't ask too much personal information.

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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Excellent, fast without being a goal crusher since my income, current isn't huge, in about 6 months, my goal is to buy Not Rent, Solo. I'm divorced. Had No clue that Renting vs Buying is where term Slumlord derived!

Date of experience: May 28, 2022
Tennessee
1 review
0 helpful votes
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Anxious to find ways I might qualify to get lower rate so I can save money every month on ourr to house payment.

Date of experience: May 28, 2022
Connecticut
1 review
0 helpful votes
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Did not want to talk to lenders
June 28, 2022

Did not want to talk to lenders. Wanted info by e-mail. Getting too many scam calls every day.

Date of experience: May 28, 2022
Minnesota
1 review
0 helpful votes
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This is a phony service
June 28, 2022

This is a phony service. I have never miss a mortgage payment in my life and I have always paid all my bills. But ANY of the lenders you picked, wont do this refinance of which would cut my mortgage payments almost down to 0 because I do not have a perfect credit score. No matter what the hell I do as far as all bills etc. it makes no difference, they keep holding history against you forever. So with your company trying to get people to refinance, it is all bogus. None of it is true. You guys really need to quit trying to make people feel there is hope. THERE IS NO HOPE> I have tried over and over unsuccessfully to do all the right things and where has it gotten me. NOWHERE> So take off your advertising here as it is a lie and not true. I am also a retired Vietnam Veteran with 6 medals and ribbons behind me for serving this $#*!ed up country of which everyone has turned on me. So be it.

Date of experience: May 28, 2022
California
1 review
0 helpful votes
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Haven't heard what anyone can do for me? How can I give an answer?

Date of experience: May 28, 2022
Pennsylvania
2 reviews
0 helpful votes
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Nothing has been done
June 28, 2022

Nothing has been done. So everything is up in the air

Date of experience: May 28, 2022
Illinois
1 review
0 helpful votes
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Just curious how I can get a loan that has Govt
May 29, 2022
Updated review

Just curious how I can get a loan that has Govt. Backing and loan rates.

Date of experience: May 28, 2022

So far so good!
May 14, 2022
Previous review

So far so good!

Date of experience: May 13, 2022
Kentucky
1 review
0 helpful votes
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They called however due to incoming call volume, couldn't talk with loan specialist but was told one would be in touch in 24-48 hours. Only experience I had so far.

Date of experience: May 28, 2022
Pennsylvania
1 review
0 helpful votes
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I'm do not want to be contacted by phone, this is a scam

Date of experience: May 28, 2022
Georgia
1 review
0 helpful votes
Follow Xsteve F.
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This is a good friend I am asking to help me get a lot with a fixer up trailer on it it's cost will be 40,000 he ( my friend has excellent credit and is paying on home in grand junction now..

Date of experience: May 28, 2022