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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Less than average, standard questions repeatedly, Lo paid people trying to work in stress job.
Spam information gathering. I could have found those lenders with an easy Google search. Worthless.
Would prefer to see results so I can determine if I would like to participate in the program
Don't appreciate immediate phone calls
Emails preferred w/what they can offer
Don't want a sales job- just send terms
I didn't want a bunce of phone calls, but that's what I'm getting so I'm not very happy.
It quickly jumped to another page. I hope I can get back to the page that gave me the names and #'s of lenders.
Easy to navigate and a sufficient number of lenders presented
I feel manipulated to continue to find am answer that never comes. I didn't get to see any charts or numbers, just told I can expect phone calls and nagging in the near future!
Making it sound not legit too many questions, with absolutely no explanation.
You start by saying govt program and switch to recommending a lender. See if I qualify for govt program? Bait and switch.
Don't particularly care to have people contact me. Would prefer to have ability to review offers to determine if even interested.
The promo suggests there is federal funding available to overlay and reduce monthly mortgage by 20%. Actually, it is a lead into doing a refi or purchase in the current overspeculated. That is misrepresentation at its worst and calling it marketing enthusiasm. What that marketing style does is tear out credibility, revealing the big lie that costs to much and annoints greed until the entirety collapses.it is disgusting because of irreparable harm done, unless your goal is to destroy the economy to kill off 20 to 50% of the population with a servant population remaining.
I was brought to the site for a government program. I'll see any government program and I've already dealt with these refinance companies that you're leaving me too. And they cannot provide me the service I'm looking for. This is misleading and false advertisement.
It's been seriously fast. Other than that I haven't had any time to look things over yet
I don't like giving my personal information and having a million sales calls loading up my phone and day.
IT GIVES ME HOPE TO NOT HAVE A 30 YR MORTGAGE! I PAID IT OFF ONCEIN 15 YRS. THEN I HAD SOME REMODELING DONE, HOUSE BUILT IN 1948. HAD TO REFINANCE TO PAY FOR THAT!
The information so far is very misleading and cumbersome that leads to other sites before giving the information that it says it will provide.
No person can be perfect, but my contact today was James Cheney in Nashville, TN. He was very close, giving him 4 ++++
I don't want to be bothered by 17 different people calling me and writing me stuff I thought I'd get a straight answer from you guys and you didn't do right don't bother me don't call me
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members