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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Dorothy L.
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This site has given me hope since my credit went in the toilet due to COVID-19. I am in the process of paying all of my creditors back. With the extra money that is what I will do. Thank You for your help!

Date of experience: June 15, 2022
Oklahoma
1 review
0 helpful votes
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The@ symbol and the "."
July 15, 2022

The@ symbol and the "." already filled in on the email part of the application were not helpful. Some of us chicken peck and do not look at the screen. The preloaded text make things take longer not easier.

Date of experience: June 15, 2022
Virginia
1 review
0 helpful votes
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It was easy and fast but I'm still hesitant and the service..

Date of experience: June 15, 2022
Arizona
1 review
0 helpful votes
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I've finally got something I can work with I think.

Date of experience: June 15, 2022
California
1 review
0 helpful votes
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Thought i was seeing if i qualified for a gov't program not having loan officers&or banks call me to start a new process.

Date of experience: June 15, 2022
Illinois
1 review
0 helpful votes
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This is on the point of being unbelievably unreal!?!

Date of experience: June 15, 2022
California
2 reviews
0 helpful votes
Follow LADONNA K.
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You tricked me into giving information thinking I would get an immediate response online. I do not want to be bothered by people calling me about a refi when I'm not ready for that.

Date of experience: June 14, 2022
Texas
2 reviews
0 helpful votes
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OK, just put in my info
June 15, 2022

OK, just put in my info.
Nothing to get excited about.

Date of experience: June 14, 2022
Georgia
1 review
0 helpful votes
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So far it's okay I just have to see where it goes from here I would like to get my note what were the possible I like this truck my home and I had to borrow some money on it to get it the stuff fixed in it replace it and I hate to sorry but I had to replace it I told him already got Banks 23,000 after finances and all of that I've been paying 425 the frist pay was last July4 this July 4 we'll be a yr an it was4point9 precent I got a letter telling me it gone up to 4point to 2point25precent I love to get it fixed fix, s I was told it was fix at4p9 precent

Date of experience: June 14, 2022
Delaware
2 reviews
0 helpful votes
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Long story
June 15, 2022
Updated review

Long story - I thought I had a 30 year regular mortgage - I found out within the last two years that my friend of several years at the bank did a LOC that was interest only, variable rate. The bank that this was done with was bought several days later. Now may credit score is very low - credit card debt from changing everything in order to pay LOC. Need to refinance but don't see anyone willing to do it. I have NEVER been late or missed a payment. I need a fixed rate to keep payment no higher than 500.

Date of experience: June 14, 2022

You responded quickly
March 27, 2022
Previous review

You responded quickly---

Date of experience: March 27, 2022

Ive been provided the name of a lender and phone number via email.

Date of experience: March 9, 2022
Kentucky
1 review
0 helpful votes
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Very easy and simple to fill out and not asking for a lot of information.

Date of experience: June 14, 2022
West Virginia
2 reviews
0 helpful votes
Follow Stephen E.
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You said fill out the form and get a loan. All you did was try to match me with a lender. What kind of scam is this and what are you planning to do with my personal information. I going to report you people.

Date of experience: June 14, 2022
Texas
1 review
0 helpful votes
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Don't all my message.im 62 culinary student whom has had a very hard year two sisters three brothers of COVID then my mom. Cooking is my passion, great escape an teach grandkids great grand kids. I have no home no vehicle to get to school an back an need touch screen good phone you know what this all cause no help paying funerals has happened and just 6 months I really want to finish my culinary profession and then I would like to teach culinary to new students however I have no car and we have no home presently and any money just getting put anywhere it is not coming to any account I have I don't know where it's going someone needs to straighten this up with me please we've got nothing and that's so also I need some very good credit scores for to be able to get in that house that I found and hopefully your work something out with carvana to get me the vehicle in any case let me know thank you

Date of experience: June 14, 2022
Nevada
1 review
0 helpful votes
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Misleading
July 14, 2022

Misleading - click here to see if you qualify, bull $#*!. You just give our info to loan companies.

Date of experience: June 14, 2022
Michigan
1 review
0 helpful votes
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So far it doesn't look like what you said I'm gonna save tons of money Just looks like some more BS about loan companies wanting to refinance my loan

Date of experience: June 14, 2022
Colorado
2 reviews
0 helpful votes
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I do not want a lot of calls from people wanting to lower my rate.

Date of experience: June 14, 2022
Arizona
1 review
0 helpful votes
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Your ad is a lie and deciev8ng and should be outlawed. This is a normal 15 year fixed mortgage you can get anywher. Is your mother proud of the work you do. Decieving people with clickbate. Shame on uou

Date of experience: June 14, 2022
Georgia
1 review
0 helpful votes
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*******890
June 14, 2022

*******890

Date of experience: June 14, 2022
Florida
2 reviews
0 helpful votes
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My wife died 9 days ago; I need money for her Funeral and burial all about 12,000. Please I have my house as Collateral is free and Clear I have no mortgage. My house is free and clear I have no mortgage. Thank you.

Date of experience: June 14, 2022
Mississippi
1 review
0 helpful votes
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I get tired of making inquiries and there not being straight forward answers..

Date of experience: June 14, 2022