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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Brenda N.
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The site states at this point I would see an estimated savings. I answered the credit score gauge, amount owing and estimated value. This should be sufficient to give one an idea of savings before being inendated with phone calls. This is so not the case and false advertising I don't adhere to.
Sorry.

Date of experience: July 1, 2022
Washington
1 review
0 helpful votes
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Misleading ad
July 31, 2022

Expected info about stimulus based Federally assisted refinancing

Date of experience: July 1, 2022
Ohio
1 review
0 helpful votes
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Can't make decisions for now Need to know what you are going to do

Date of experience: July 1, 2022
Colorado
1 review
0 helpful votes
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So having the knowledge of such programs is very important to me and hopefully I can find some help

Date of experience: July 1, 2022
Utah
1 review
0 helpful votes
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Stop calling!
July 31, 2022

Stop calling! True story…. Your auto dealer has made 20 calls just today. I want to discover and educate myself. I don't want to talk with 20 reps…..

Date of experience: July 1, 2022
Kentucky
1 review
0 helpful votes
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I won't work with loan depot
July 31, 2022
Updated review

I won't work with loan depot. I was only given one selection.

Date of experience: July 1, 2022

I hate these adds
April 9, 2022
Previous review

I hate these adds. You obtain my information under false pretenses. Then I am susseptible to to calls from all these mortgage lenders. Just give me the information I am looking for. You have enough of my information and I won't be talking to any of your lenders.

Date of experience: March 10, 2022
Tennessee
1 review
0 helpful votes
Follow Sonjia W.
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SO, SO as for now I just need help on getting this home of my parents my dad just passed Feb 11 this year, mom passed march 2 2020, and going threw a lot and its getting to me cause all I want to do is get this place, it wasn't paid off like he thought it would, so I want to get it, it needs alot of work but I'll get help on it,, so need someone that can help

Date of experience: July 1, 2022
Oregon
1 review
0 helpful votes
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No real people to seriously help me with a good rate for a property worth 3xs the loan requested value.

Come on man. Freaking dumb algos

Date of experience: July 1, 2022
North Dakota
1 review
0 helpful votes
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Hope we don't get a lot of calls as we agree just seeing if this might be feasible.

Date of experience: July 1, 2022
Maryland
1 review
0 helpful votes
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So far, it was quick and easy
July 1, 2022

So far, it was quick and easy- Hope responses will be aware of, and can provide further action that will yield positive results.

Date of experience: July 1, 2022
Maryland
1 review
0 helpful votes
Follow sheila V.
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This suggests some sort of government program to give a break in home loan payments, but it is just a come on ad for mortgage lenders. Now I am getting all sorts of phone calls. GO AWAY

Date of experience: July 1, 2022
South Carolina
1 review
0 helpful votes
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I haven't even finished your paperwork and I've already received two calls. I just wanted to look at options not speak with anyone yet. Very disappointing.

Date of experience: July 1, 2022
Iowa
1 review
0 helpful votes
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I didn't actually want talk to anyone. I just want you to take my info and say yes I can help here are your offers, or no we can't help have a nice day. I don't have the time time to do the work for you.

Date of experience: July 1, 2022
Minnesota
1 review
0 helpful votes
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He did a wonderful job.
July 1, 2022

He walked me around after the job was done to make sure I was happy with his work.

Date of experience: July 1, 2022
Wyoming
1 review
0 helpful votes
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Would like to only receive email responses not phone calls

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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I was mislead..
July 31, 2022

I was mislead. I thought "fetcharate" WAS the lending company instead I entered my information only to be bombarded with calls from different lenders

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
Follow conley L.
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Before I completed survey info, I got a call from a fast-pitching mortgage guy. I have yet to see any information about the program and am not interested in listening to a pitch until I do.

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
Follow Doris V.
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This is a scam for lenders, not a rate calculator. Disappointed.

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
Follow Tom R.
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My phone is already blowing up after less than a minute. Just want information, not phone calls.

Date of experience: July 1, 2022
Washington
1 review
0 helpful votes
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Misleading
July 31, 2022

Misleading. Ad said filling out fields would result in identifying how much I could save, not have a bunch of lender sales people call me.

Date of experience: July 1, 2022