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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Waiting to hear from you
July 7, 2022

Waiting to hear from you. This sounds like something l would need to speak to you when possible.

Date of experience: July 7, 2022
Michigan
2 reviews
0 helpful votes
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You GAVE my phone number lenders to call me? Your ad is MISLEADING! I don't SEE my quote on my screen but before I even got to this point my phone began ringing. I'm on the National Do Not Call Registry, Don't bother calling!

Date of experience: July 7, 2022
Pennsylvania
1 review
0 helpful votes
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Website is a joke...
August 6, 2022

Website is a joke... talks about stimulus and reductions

Date of experience: July 7, 2022
Ohio
1 review
0 helpful votes
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I don't want anyone to contact me as I was just interested to see what this program is about and expected to see sample rates.

Date of experience: July 7, 2022
Texas
2 reviews
0 helpful votes
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Not Honest!
August 6, 2022

Not Honest! Market as finding out if qualified online without all of the phone calls

Date of experience: July 7, 2022
Tennessee
1 review
0 helpful votes
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The lady was knowledgeable and very nice and, I would go back to her anytime in the future...

Date of experience: July 7, 2022
California
1 review
0 helpful votes
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Want to see if it is true to save mortgage payment

Date of experience: July 7, 2022
District of Columbia
2 reviews
0 helpful votes
Follow Vernice M.
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I could've called or emailed mortgage companies myself. I thought this site was going to provide more information,, not redirect me to lenders.
PLEASE DO NOT SHARE MY INFORMATION AND PLEASE DONT HAVE LENDERS BOMBARDING MY PHONE, WMAIL OF MAILBOX WITH OFFERS!

Date of experience: July 7, 2022
California
1 review
0 helpful votes
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My experience was short and to the point, thank you

Date of experience: July 7, 2022
Pennsylvania
1 review
0 helpful votes
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I have had no problem in finding someone to help me.

Date of experience: July 6, 2022
Arizona
2 reviews
0 helpful votes
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I think this process is a trick, gimmick, ploy to get my info to regular lenders. I'm really upset about the bait and switch

Date of experience: July 6, 2022
Arizona
1 review
0 helpful votes
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I do not like to provide my phone number. I only accept emails.

Date of experience: July 6, 2022
Louisiana
1 review
0 helpful votes
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It's been legit and looking forward to more experience

Date of experience: July 6, 2022
Florida
1 review
0 helpful votes
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Show me the rates!
August 6, 2022

Show me the rates! Don't give my personal information! Another aggregator spoon feeding mortgage companies

Date of experience: July 6, 2022
Virginia
1 review
0 helpful votes
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?
August 6, 2022

?

Date of experience: July 6, 2022
California
1 review
0 helpful votes
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Familiarize yourself with the position's expectations to best present your ability to handle its responsibilities. Briefly outline what the role entails,...

Date of experience: July 6, 2022
Oregon
1 review
0 helpful votes
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Seems OK won't know until it's through the process

Date of experience: July 6, 2022
Missouri
1 review
0 helpful votes
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I thought you said at the beginning that the government will pay off my loan. Not get into debt with another lender.!

Date of experience: July 6, 2022
Tennessee
1 review
0 helpful votes
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Thank you for your help and support you have a great day

Date of experience: July 6, 2022
Illinois
1 review
0 helpful votes
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THIS HAS NOTHING TO DO WITH SOME GOVERNMENT PROGRAM TO PAY DOWN MORTGAGES ITS A PLOY TO GET YOU TO REFINANCE

Date of experience: July 6, 2022