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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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No information provided. Calls but no information on who and which each loan is
Wish you would provide TEXT ME option. I can't stand getting deluge of calls from strangers! It's like a "feeding frenzy" of callers hoping to obligate me into a deal. Send me an itroductory text and let me consider it and call you back if the numbers might work. Thanks!
I didn't want to find lenders yet. It said I could find out in 2 mins if I qualified and then I would look for local lenders. This is very time consuming.
I wanted an answer, not a bunch of people home calls. This is spam
Well if I ever get approved then this will be worth it
There is no information. All I did was reload more spam and not a word about saving money or a special government program to pay off home earlier. Fricking joke. Wasted my time again.
No hassle to get some numbers on paper and the application was simple, and easey to fill-out and i'm just learning to use the computer
Don't like giving out information before finding out what discounts and benefits are
Thanks! Now I'll be inundated with phones calls from Rocket Mortgage who is terrible
Ok so far let's see if I get in the home and land I need to open my business
Great experience. Would definitely recommend going with these guys. Excellent customer service skills. Your in for a real relaxing treat.
I didn't want to sign up for anything. It never warned me that lenders would be reaching out.
Just want to know rare & how it works - don't want to be "sold" on a product
I do not. Want a bunch of sales calls; want interest rate below 2.8%, low low fees, I pay my own taxes and insurance and have for over 20 yrs. Just want to know rates from lenders and fees to go to 15 yr loan
I don't want phone calls... I logged in to get a rate and a cheaper mortgage
I don't want phone calls I just wanted a response/quote online
Irealy understand for north thiri patty married living together by north country and law all that money federal this amegency my maggess don't want living anymore California iwant get up gun away from what ever iwant sign with north who want signed asoon abasable I'm so boring my scary girlfriend married keep non stop $#*! me up and with one guy asian non stop $#*! me off anytime by gun or will kill me anytime they want I'm can not wait ING to dead street you know what imind my father and my mom get kill idont know sure or not I'm to much think me here contrac ducdang*******291
Don't like giving personal info such as street address, phone number, or email
I don't want to hear from anyone. I would call them if I wanted.to talk to anyone. That is the rating of 1. I want to see the rates not to talk to anyone. This angers me to no end. You say qe can see the rates then this crap of having to talk to someone.
Don't care for the immediate texts and phone calls. Would like to see the list of lenders and decide who I want to contact
I am tired of getting call and email when all I need is general information. I think you are losing business this way.
I wanted to know if I qualified for a lower mortgage rate, or to get financial assistance. You blatently did not answer that question and immediately began spamming my phone. $#*! you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members