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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Easy questions, perfect sized typing blocks, quick answers.

Date of experience: July 17, 2022
Georgia
1 review
0 helpful votes
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I have found 2 homes that I would like to be able to purchase. The items on my credit reports are quite easy to handle or negotiate. Some items do not belong to me so they will be easy to dispute. My father died and left me and my sisters a house so we are trying to decide to keep the house and use as rental property or sell and split the money. This is why I said 10% down payment at closing.

Date of experience: July 16, 2022
California
1 review
0 helpful votes
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My experience is still in progress. So far so good! Thank you for asking!

Date of experience: July 16, 2022
Texas
1 review
0 helpful votes
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YOU ADVERTISE MORTGAGE FORGIVENESS YET YOU WANT ALL PERSONAL INFO TO SELL TO MORTGAGE COMPANIES ETC.

Date of experience: July 16, 2022
Ohio
1 review
0 helpful votes
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Instead of letting me know if I qualify, you send me a bunch of lenders..

Date of experience: July 16, 2022
Minnesota
1 review
0 helpful votes
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I thought this was a Government stimulus package. If this is just a refinance offer, I am not interested!

Date of experience: July 16, 2022
Ohio
1 review
0 helpful votes
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False advertisement on website says you can find out if you qualify for discount on website and I put my info, address and it did not show me anything

Date of experience: July 16, 2022
Missouri
1 review
0 helpful votes
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So far no problems not sure about this I'm cautious

Date of experience: July 16, 2022
Pennsylvania
1 review
0 helpful votes
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Said find out info I answered questions was NOT given info on loan was ONLY given names of companies could speak to about loan that was NOT what site claimed its misleading come on click bait fraud to advertise for those companies I now consider those companies to be unreliable dishonest scammers so you've harmed them rather than got a lead on new customer

Date of experience: July 16, 2022
California
1 review
0 helpful votes
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If only I could trust people when I'm away from this phone.

Date of experience: July 16, 2022
Texas
1 review
0 helpful votes
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I own my home free and clear but loan to upgrade needs new roof, new siding & windows, thank you

Date of experience: July 16, 2022
District of Columbia
1 review
0 helpful votes
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Bull$#*! trying to get me on phone with someone trying to hook, Just give me numbers

Date of experience: July 16, 2022
Nebraska
1 review
0 helpful votes
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You said it would show me if I qualified you did not say I would have to talk to a representative from a company.

Date of experience: July 16, 2022
West Virginia
1 review
0 helpful votes
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I am looking for interet rates and terms before I will...
August 16, 2022
Updated review

I am looking for interet rates and terms before I will speak or answer emails from any company. What is this fereral program and how will it benefit me?

Date of experience: July 16, 2022

Good but I don't like phone calls
February 3, 2022
Previous review

Good but I don't like phone calls. Please use email.

Date of experience: February 3, 2022
Wisconsin
1 review
0 helpful votes
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I'm disappointed you advertised a government discount or paying off our Mortage sooner?
I've contacted these loan companies and our rate would be increased, and added amount to increases our mortgage!
We have a 3.75 interest rate, I. F you can beat that contact us other wise please do not contact us!

Date of experience: July 16, 2022
Oregon
3 reviews
4 helpful votes
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Checking on different rates for our home mortgage payment is always important for us.

Date of experience: July 16, 2022

Starting with the basis information
July 1, 2022
Previous review

Starting with the basis information.

Date of experience: July 1, 2022

Easy questions as I went along
June 3, 2022
Previous review

Easy questions as I went along.

Date of experience: June 2, 2022
Michigan
1 review
0 helpful votes
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I will not do business with lian depot. That company is a jokeĀ”! Also,. I resent having to give my email to anyone other than family or business that I do business with!

Date of experience: July 16, 2022
Texas
1 review
0 helpful votes
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This is a misleading black marketing site you offer rate information and all you hay is mortgage lenders in the market that I will find with a simple mortgage lenders search from any browse engine

Date of experience: July 16, 2022
Texas
1 review
0 helpful votes
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A little faster than everyone else but no different!

Date of experience: July 16, 2022
Missouri
1 review
0 helpful votes
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Your ad said refinance on good credit and no missed...
August 15, 2022
Updated review

Your ad said refinance on good credit and no missed payments. Finance company says can't get better rate than what I have 3.50.
Why not be honest and say the lowest rate that is available brfore going through this process of information? I need to save but this was deceptive.

Date of experience: July 16, 2022

Simple and relatively quick
June 14, 2022
Previous review

Simple and relatively quick

Date of experience: June 14, 2022