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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Fantastic!
July 19, 2022

Fantastic! Just waiting to find out how much I can save.

Date of experience: July 19, 2022
Minnesota
1 review
0 helpful votes
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The second I pressed in the last phone number digit, my phone started ringing, which was a little startling and disconcerting

Date of experience: July 19, 2022
Minnesota
1 review
0 helpful votes
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I clicked on link regarding a news article instead of news article I get this advertisement... I saw advert and still decided to click in hope of just to see possibilities NOT companies who will then evaluate and try and sell me a refinance.

Date of experience: July 19, 2022
New York
1 review
0 helpful votes
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The lender hopefully will assist a veteran in getting the best rate available on

Date of experience: July 19, 2022
Ohio
1 review
0 helpful votes
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Sounds like a "sponsored" experience
August 18, 2022

Sounds like a "sponsored" experience. Just another attempt to make big corps more invasive into our lives.

Date of experience: July 19, 2022
Tennessee
1 review
0 helpful votes
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Just checking to see if I qualify and for the amount of reduction.

Date of experience: July 19, 2022
Oregon
1 review
0 helpful votes
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Wonderful and thank you very much for saving us money.

Date of experience: July 19, 2022
Pennsylvania
1 review
0 helpful votes
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Very simple to do
August 18, 2022
Updated review

Very simple to do. The thing I dislike is having people call me constantly.

Date of experience: July 18, 2022

Very easy to fill out but DO NOT WANT PHONE CALLS at...
June 13, 2022
Previous review

Very easy to fill out but DO NOT WANT PHONE CALLS at this time, would rather have emails to address the info

Date of experience: June 13, 2022
Missouri
1 review
0 helpful votes
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This was very easy, but I am not sure about refinancing due to it adding to the balance of the loan. I just want to see what it would cost and what it would mean for my spouse if I died before the mortgage was paid off or at least down far enough to sell and pay it off.

Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
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Not impressed
August 18, 2022

Not impressed. I do not want a phone call, just the data.

Date of experience: July 18, 2022
Nebraska
1 review
0 helpful votes
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I'm interested in finding out about the government...
August 18, 2022
Updated review

I'm interested in finding out about the government mortgage help. I'm not interested in a "Refinance Loan

Date of experience: July 18, 2022

I feel that I'm applying for a refinance loan
August 11, 2022
Previous review

I feel that I'm applying for a refinance loan. THAT IS NOT WHAT I WANT! I'M LOOKING FOR THE gOVERNMENT PROGRAM THAT WILL REDUCE MY PAYMENTS TO PAY OFF MY HELOC LOAN SOONER.

Date of experience: July 11, 2022
New Mexico
1 review
0 helpful votes
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I don't have any way to verify that this is a legit site. It makes me uncomfortable. It was easy to use, but now I will get multipul calls. I would be more comfortable doing this by email.

Date of experience: July 18, 2022
Missouri
1 review
0 helpful votes
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I feel like I've opened myself up to a lot of emails and phone calls, without being given any good details.

Date of experience: July 18, 2022
Connecticut
1 review
0 helpful votes
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You need to show he goverment plan up front as you sated. You can improve your score if you get things right

Date of experience: July 18, 2022
Alabama
2 reviews
0 helpful votes
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Before I had even finished filling out the questions, I had phone calls from lenders. 4 within 5 minutes. I don't want to talk non-stop to people on the phone who have a script they have to read to me.

Date of experience: July 18, 2022
Oklahoma
1 review
0 helpful votes
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Not quite ready to try this just checking for information

Date of experience: July 18, 2022
Florida
1 review
0 helpful votes
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No details, just come on's to get my attention and draw me further into the sales web

Date of experience: July 18, 2022
Maryland
1 review
0 helpful votes
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Excellent advice!
July 18, 2022

Excellent advice! It gives you "food for thought"! They we're serious and all about the business!

Date of experience: July 18, 2022
Ohio
3 reviews
0 helpful votes
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Don't call me if you can't beat 3.15 interest rate!

Date of experience: July 18, 2022
Oregon
1 review
0 helpful votes
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It says my best lender to "save money" is Rocket Mortgage who is ALWAYS more expensive than other lenders... total SCAM!

Date of experience: July 18, 2022