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Federation Artisan Chocolate Reviews Summary
Federation Artisan Chocolate enjoys a strong reputation for its high-quality products, with many customers praising the smoothness and flavor of the chocolates, as well as the use of simple, ethically sourced ingredients. The company's customer service is frequently highlighted as friendly and efficient, contributing to a positive shopping experience. However, some customers have experienced delays in delivery due to external postal issues, which occasionally detracts from the overall satisfaction. Despite this, the majority of feedback reflects a loyal customer base eager to recommend the brand and continue purchasing its offerings.
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We met Maurice and his family when we signed up to do the "meet the maker tour". Maurice was very generous with his time and answered all of our many questions. We were drawn into his magical world and enjoyed tastes of chocolate from different geographic origins and at different points of its development. There are dozens of amazing looking and delicious sounding chocolates to choose from - it was hard to know where to begin!
My experience with Federation Artisan Chocolate was very good, they were very friendly and i received my order really fast as well. Will be ordering from them again for sure.
Ordering the delicious chocolate products online was a simple, straightforward process. Received order in Victoria within a couple of days
Very nice chocolate, good ingredients are been used. Great range of products, Amazing service and very fast delivery.
Very nice chocolate with novel flavours. Quality ingredients are clearly used. I like the liquorice most!
Great range of quality products, Australian made plus delivery was quick and everything arrived in perfect condition. Excellent all around
Thanks Maurice and Helen for sending our delivery to Melbourne so promptly, we are very much enjoying our chocolate, and will aim to treat ourselves every few months! We look forward to heading back to Tasmania one day to sample more goodies, cheers, Alicia
This is literally the best chocolate I have ever tasted. The sugar free is delish! How can it have no sugar?
On a recent trip to Hobart I discovered Federation Artisan Chocolate. I was greeted my the owner and manufacturer, Maurice, whose passion and care in his product were immediately apparent. This followed on when I delightedly discovered that I could order more of the delicious produce online. Maurice was helpful, courteous and efficient in his dispatch. I am already halfway through this batch and look forward to enjoying many more. Hopefully they will be stocked locally soon but if not it was definitely worth the postage.
Fantastic service and very fast delivery. Love the chocolate when we visited on our honeymoon in 2017 and so happy we found it available online.
Visited on a recent trip to Tasmania, loved the chocolate so much we ordered some more on our return home, highly recommend a visit for all sweet tooth's out there!
Federation Artisan Chocolate based in Tasmania Australia are our favourite cholcoate. Thye offer beauitful products in a range of flavours and their customer service is thoughtful and detailed. Highly recommended.
Hi Troy
Thank you for the support and taking the time to leave this review. Making people happy through our products is one of the main reasons we make chocolate and we are so glad you enjoyed your experience with us.
Please visit us again soon!
Maurice and Helen Curtis
Recently visited tasmania and brought federation chocolate.we loved it so much then brought on line to share with our friends.
Dear Michele
We are so happy to hear that you enjoyed visiting us and loved our products.
That support of our family business means the world to us.
Thank you
Maurice and Helen Curtis
Ordered online and my chocolate was delivered quickly and packed with care. Will definitely be ordering again. A pleasure dealing with a professional outfit!
Dear Tania
Thank you for the lovely review. We do love to hear that people have enjoyed their experience with us.
We hope to hear from you again soon.
Maurice and Helen Curtis
I love the personal touch when dealing with this company. Lovely communication along with lovely chocolate.
Dear Rebecca
Its awesome of you to take the time to review us and we are over the moon that you enjoyed our products so much.
Making people happy is one of the joys for us.
Thank you
Maurice and Helen Curtis
After visiting the shop and purchasing some chocolate when on holidays in Tasmania, I was so happy to know I could buy these delicious goodies from the comfort of my home in NSW. This purchase was a gift - quick delivery and a very happy recipient! Thanks Federation Chocolate.
Dear April
We are so glad that we could help put together a special gift that was enjoyed, Thank you for supporting our family business and leaving such a nice review.
Hope to hear from you again sometime soon,
Maurice and Helen Curtis
What a pleasure it was to order from Federation Artisan Chocolate. A personalised thank you email and another Welcome email were both lovely touches. The order was dispatched swiftly and packaged carefully. The excellent quality and delicious taste of the chocolate itself was a real delight.
Now this is the chocolate shop to go to. It even caters for gluten free people. There is free tasting. Deals if you buy more than 1 block. Oh and the service from the lovely young girl today was fantastic.
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Hi Simone
Thank you for such a wonderful review.
We are so glad that our chocolate hit the mark with your sweet tooth.
We are very appreciative also that you purchased from us online and if we can help with anything further in the future please let me know.
Maurice and Helen Curtis
Federation Chocolate