FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,673 reviews

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1 review
0 helpful votes
Follow Cindy D.
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Will be ordering another one! Great choices to choose from.

Date of experience: June 10, 2021
Texas
1 review
0 helpful votes
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Fast Shipping Trees
June 10, 2021

Plants arrived much sooner than expected, in excellent condition and well packaged.

Date of experience: June 10, 2021
Michigan
1 review
0 helpful votes
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Not good tree
June 11, 2021

I got a cherry tree and completely dried out. They send me another one and out of the box. The cherry tree was in the same condition.

Date of experience: June 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like we've been able to assist you with a resolution. We're so sorry that your trees did not travel well!

Minnesota
1 review
0 helpful votes
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Easy to order and receive
June 10, 2021

Trees I ordered were easy to find on the site and easy to purchase. Arrived at my home in great condition, ready to plant. I was surprised at the size of the trees being bigger and healthier than I had imagined they would be and better than a local dealer who ships country wide. Very happy with my trees and will order more as I am starting an apple orchard. Thank you, Chris Brown

Date of experience: June 10, 2021
Virginia
1 review
0 helpful votes
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New Customer
June 10, 2021

This was the first time that I ever bought plants on-line. The experience was much better than I expected. All of the hedges (5 total) arrived faster than expected in exceptional packing. I got them in the ground immediately and so far, several weeks later, they seem fine.

Date of experience: June 10, 2021
Texas
2 reviews
0 helpful votes
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Best Red Crape Myrtle
June 10, 2021

I had a nice phone conversation with the salesman about what I wanted and my expectations for what I would receive. They did follow through with good service, a well packaged plant, and fast delivery.

Date of experience: June 10, 2021
Texas
1 review
0 helpful votes
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Healthy tree
June 10, 2021

Peach tree ordered arrived perfectly packed and looking healthy and beautiful!

Date of experience: June 10, 2021
Texas
1 review
0 helpful votes
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This place is a scam.
June 11, 2021

When my mom passed we received a tree from a friend to plant in her honor. It looked pretty dead when we got it but, it was March so we thought maybe it just needed some time. So it was still a dead tree in June, unchanged. So we had to dig up the tree that we planted for my departed mom. So I called customer service. The idiot I spoke with made the process seem straitforward. The person who gifted the tree had paid for all the extras, fertilzer, gloves and the warranty for the tree $14.95. So the dummy I spoke with, when told the situation, said she would give me a code for the same value as the gift we got and I could go in and order a new one. Well, the code didn't cover anything but the tree. So we would have to pay shipping etc. that is pretty crummy in my opinion. So I called back and explained the new situation. I got a better person this time who voided the code and allowed me to select a comparable tree since the original pink dogwood was no longer available. She ordered it as a replacement and we didn't have to pay shipping this time. The tree that arrived (tree #2) also appears to be dead. It has no leaves and the two branches are brittle, but the trunk has some flexibility so i am hoping it is not totally dead. But fast growing these trees are certainly not. You will be lucky if you get a living one. I would say a more apt name would be Sticks in Dirt.
And my guess is they get away with sending dead trees to people as gifts for passed away loved ones etc because they are gifts, and the headache of dealing with them to try to replace the dead tree is something most people just give up on after they deal with the customer service. Avoid this place if you can would be my suggestion.

Date of experience: June 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience and that your replacement arrived with some concerns! We are reaching out now to help with this!

Florida
1 review
0 helpful votes
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Great company and products
June 10, 2021

I ordered the wrong tree by mistake. Their customers service helped straighten that out with no hassle. My cherry tree arrived in beautiful condition. I contacted them about some leaf loss. They reassured me and noted file in case, lots of new growth coming so all good. Excellent company and product.

Date of experience: June 10, 2021
Oklahoma
1 review
0 helpful votes
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Great trees
June 10, 2021

I ordered one lemon bush, one avocado tree and one lime tree. The all came looking great and in great shape. The trees are taller than I expected.

Date of experience: June 10, 2021
Colorado
1 review
0 helpful votes
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As expected
June 10, 2021

I purchased a Japanese maple and it arrived in good health. It's only been a few weeks but things are going well so far.

Date of experience: June 10, 2021
Ohio
1 review
0 helpful votes
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Second time around not so good
June 11, 2021

Ordering and shipping were perfect. 2 of the three trees I ordered were not in good shape. I was surprised as last time I ordered they were all much better.

Date of experience: June 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Colorado
2 reviews
0 helpful votes
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Shipping process problem
June 10, 2021

The shipping order process needs change. I placed an order, received confirmation. But an address confirmation went to spam as did all subsequent notices and order was canceled. I discovered when I called to track my order. I placed the order with YOUR representative and I STILL had to call again to confirm my address. I had to call AGAIN when I placed a second order to confirm the same address again. Make it EASY to be a customer.

Date of experience: June 10, 2021
Maine
2 reviews
0 helpful votes
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Rose tree
June 10, 2021

I was very excited to order this tree. When it came in it is very small and scraggly looking. It looks like most of the branches were cut off and trimmed back to nothing. Its growing but looks very sad. Hoping it improves as we planned it to be the center piece of our landscaping.

Date of experience: June 10, 2021
Texas
1 review
0 helpful votes
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Rhododendron and Juniper
June 10, 2021

I received healthy plants and they are thriving. Excited to see them grow.

Date of experience: June 10, 2021
Florida
1 review
0 helpful votes
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Very satisfied
June 10, 2021

We ordered a tree that was shipped sooner that estimated which was nice. They gave updates as the timeframe changed so it was not a surprise that we could not prepare for. The tree was in good shape when it arrived, and is doing well now in our yard.

Date of experience: June 10, 2021
Missouri
1 review
0 helpful votes
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Tree
June 11, 2021

Don't look like my tree is going to make it. Leaves have turned brown and falling off. Planted the day it came the way it said to plant it. Not happy.

Date of experience: June 10, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Georgia
1 review
0 helpful votes
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Easy site navigation, these little trees have been popular so it was nice to see them in stock and at a reasonable price.

Date of experience: June 10, 2021
New York
2 reviews
0 helpful votes
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Gift of Tree
June 10, 2021

I ordered my tree for my sister. It arrived in nice shape and she planted right away. It's doing well. Can't thank you enough.

Date of experience: June 10, 2021
Florida
2 reviews
0 helpful votes
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Good
June 10, 2021

Easy to work with and product as advertised timely delivery

Date of experience: June 10, 2021