FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,509 reviews

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Minnesota
1 review
0 helpful votes
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Pink Muhly Grass
June 15, 2021

Ordering and shipping was very simple and quick! I haven't been able to plant them yet due to some personal issues and the grass is still looking great!

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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Sent another tree right away!
June 15, 2021

Our first soursop tree was damaged in shipping and the sent a replacement tree right away. I was blown away with how big and healthy the second tree was!

Date of experience: June 15, 2021
Connecticut
1 review
0 helpful votes
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I ordered a 4th Cleveland Pear tree to add to the previous 3 I ordered. This one came with about half of the branches broken off at the trunk & the top branches cut short. It's a healthy tree & it's doing fine & new growth has already started, so still happy, but would have been super happy if the branches were broken off.

Date of experience: June 15, 2021
Maryland
1 review
0 helpful votes
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Nothing to love…
June 23, 2021

The ordering experience was fabulous but after the order was placed it all went down hill. I received confirmation of the order and also received confirmation of the delivery but there was no delivery. I spoke to a customer service rep that explained that sometimes happens. Huh, how, why? The rep offered to send out another shipment which was nice. I asked that the shipment include a signature required for delivery and the rep said I would need to call back to have that request honored. The fact that I had already made 3 calls in attempt to find what was delivered eliminated the possibility of me calling the company for a 4th time. I requested a refund and for the order to be canceled. A partial refund was provided immediately and I had to again call the company to find out why my entire refund wasn't processed. The situation was escalated to a supervisor that authorized the rest of my money being returned. Tragic outcome from what seemed like a promising situation.

Date of experience: June 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your entire experience and especially that your order was lost in transit!

Idaho
1 review
0 helpful votes
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Disappointed
June 23, 2021

We ordered two rose bushes. One came as a tree and not a bush. They both looked somewhat worse for wear. The tree especially. One third of it was dead and withering branches. We cleaned it up and planted it. Hopefully it will survive. We will continue to nurse it. The bush was in better condition and seems to be doing better.

Date of experience: June 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your roses! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Banana tree
June 15, 2021

I received my order quickly. The tree I received was healthy and has done well after planting in my bed.

Date of experience: June 15, 2021
New York
1 review
0 helpful votes
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Emailed about dead plants and sent pictures. Nobody got back to me so I called and talked to a man that could hardly speak English. And did not help me out at all with the dead plants. Still waiting for someone to help me. Not going to use this company anymore.

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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My banana plants
June 15, 2021

We received our banana plants very quick. They were wrapped very well, and were surprisingly in very good shape! We planted them as instructed, and they took off growing immediately! They seem to be very healthy! We would definitely order from you again!

Date of experience: June 15, 2021
West Virginia
1 review
0 helpful votes
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Love love love
June 15, 2021

All products were in wonderful shape and looked healthy except for one Chicago fig tree. The tree was broken off and separated at the dirt site. So I believe I'm lost that one. But other than that I am well pleased

Date of experience: June 15, 2021
Colorado
1 review
0 helpful votes
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Arrived in great shape
June 15, 2021

Trees arrived in great shape, green, healthy and ready to plant

Date of experience: June 15, 2021
Massachusetts
1 review
0 helpful votes
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Pleasant surprise!
June 15, 2021

Healthy, good product that arrived very quickly. Very well packaged!

Date of experience: June 15, 2021
Michigan
1 review
0 helpful votes
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Tree purchase
June 15, 2021

I purchased a pink heartbreaker redbud tree and also received a free dynamite crape myrtle with a special promotion. They both arrived packaged well. Neither had any leaves or buds, however within a week of planting both trees I already have some leaves and new blooms. Very exciting.

Date of experience: June 15, 2021
Nebraska
2 reviews
0 helpful votes
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My New Tree
June 15, 2021

My tree was carefully packaged and the planting instructions were great. Tree is doing well, so far.

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
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AAA+
June 15, 2021

Extremely pleased with plants and fast delivery. Plants were much better than expected.

Date of experience: June 15, 2021
Indiana
1 review
0 helpful votes
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Dogwood 3ft
June 22, 2021

Quick process, shipping was sooner than I expected, beautiful tree but leaves quickly dried up.

Date of experience: June 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Utah
1 review
0 helpful votes
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Everything was dead or near dead
June 22, 2021

The delivery of our products - these are replacement products - were dead on arrival. Who has time to keep trying to get new products when they show up dead or die soon after being planted.

Date of experience: June 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacements arrived! We have sent a private message to get some photos so we can take a look and help out!

Illinois
1 review
0 helpful votes
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Great online place for shopping
June 15, 2021

I would definitely recommend this place. They care and stand behind their plants. That makes them a high quality merchant in my book.

Date of experience: June 14, 2021
Indiana
1 review
0 helpful votes
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Success
June 15, 2021

Plants were well packaged, shipped quickly and delivered without issue. They have been planted and are doing well. Planning on getting more to improve my landscaping.

Date of experience: June 14, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent shipping and products!
June 14, 2021

My son had been looking for nice maple trees to plant in his lawn. I went online to FastGrowing Trees and ordered them within minutes. They were delivered quickly and packaged so well you'd never know they had been shipped!

Date of experience: June 14, 2021
New York
1 review
0 helpful votes
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Not too happy
June 14, 2021

My plants came all beat up and broken I still planted them they haven't grown an inch not sure if they'll make it seem dormant. Went to Lowe's this week got same perennials on clearance for 1/3 the price!

Date of experience: June 14, 2021