FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,295 reviews

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Virginia
2 reviews
2 helpful votes
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Satisfied
July 15, 2021

Trees look healthy and seem to be doing well since planted.

Date of experience: July 15, 2021
New York
1 review
0 helpful votes
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Disappointed in quality of plants
July 20, 2021

We ordered 4 hydrangeas that arrived in a terrible condition. The plant that they sent for replacement didn‘t look much better but at least we were able to plant them.
We're disappointed in the quality of plants and the quality of delivery.

Date of experience: July 15, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and we are reaching out privately to offer further assistance.

Florida
1 review
0 helpful votes
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We ordered our tree and it said it would be here in two days except it took 5 days, and our Plant came with broken branches,

Date of experience: July 15, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry for the confusion! We ship our plants within 1-2 business days, but the time spent in transit is going to depend on where you are located in relation to our nursery. We have reached out privately to assist you with your plants

North Carolina
1 review
0 helpful votes
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Beautiful trees.
July 15, 2021

The trees are beautiful and healthy. They came with complete instructions on how to plant them.

Date of experience: July 15, 2021
Connecticut
1 review
0 helpful votes
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Replacement plants received
July 15, 2021

We read all of the fantastic reviews before ordering 5 knock out rose plants. Two came and were ok. The other three came in a separate box not packaged properly and were squished - planted anyway but not doing well. When the company found out, they immediately send three new plants (all packaged perfectly this time) the first box of three were not. They were very concerned that we were not happy, and did everything possible to remedy.

Date of experience: July 15, 2021
Utah
1 review
0 helpful votes
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The plant was reasonably priced, and was received in a timely manner. It was packaged with great care and was in excellent condition upon arrival despite ordering it in the heat of Summer. It is thriving, and I would recommend purchasing from this vendor every day of the week.

Date of experience: July 14, 2021
South Carolina
1 review
0 helpful votes
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Hard to keep trees alive
July 20, 2021

Hard to keep these trees alive. Can't seem to do it.

Date of experience: July 14, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the growing difficulties with your trees! We reached out privately so our plant specialists can take a look!

Colorado
1 review
0 helpful votes
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Apple trees
July 14, 2021

I ordered three one was damaged. Quickly replaced.

Date of experience: July 14, 2021
Ohio
1 review
0 helpful votes
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Excellent!
July 14, 2021

My grapevines arrived in wonderful condition and were larger than I expected and much healthier than the local nurseries. I will definitely order from FastGrowingTrees again!

Date of experience: July 14, 2021
Texas
1 review
0 helpful votes
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Special Plant
July 14, 2021

Good plant, was two days late due to carrier but I'm happy with the results

Date of experience: July 14, 2021
California
1 review
0 helpful votes
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Double Knockout Rose Tree
July 14, 2021

Smaller than epected upon delivery. I'm sure it got hot in the truck coming out to CA for SC. All flowers dropped off, but it was alive and the base was still moist. It's doing well with quite a bit of ne growth.

Date of experience: July 14, 2021
New York
1 review
0 helpful votes
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The tree I bought for 200.00 died
July 16, 2021

Bad, even though I got my money back what I wanted is the tree

Date of experience: July 14, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience. Our 1 year warranty covers the cost of what you paid for the plant and allows you to choose the same tree or something different of your choosing!

Washington
1 review
0 helpful votes
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Shipping extremely slow
July 16, 2021

Fast Growing, but slow arriving! Don't order if you have any trips planned over the next couple of weeks!

Through a combination of Fast Growing Trees and FedEx, the trees arrived the morning after I left for 3 day weekend holiday. The original estimated arrival date on the order was well in advance - 2 weeks! Nearing the holiday I called a representative - Elvis M - and they advised the plants would most assuredly arrive before the holiday.

Additionally, the box has been opened by FedEx for inspection and looked like they'd gone through airport security - banged up and busted.

When I called to file a complaint with the company, they directed me to fill out a ticket, that they had no ability to file one for me and tried to get me off the phone as quick as possible.

I filed an online ticket with photos. They replied they needed more photos. Really? No, I'm fine. I'll order elsewhere in the future.

Date of experience: July 14, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are very sorry to hear how your plants arrived! It looks like the only photos that came through were of the packaging and box but we didn't get to see how the plants arrived. We are reaching out privately to help!

South Carolina
1 review
0 helpful votes
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Website is easy to navigate, process is easy and shipping is timely. Products arrive in good condition with proper packaging and healthy plants.

Date of experience: July 14, 2021
Missouri
1 review
0 helpful votes
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Impressive
July 14, 2021

Everything looks great hopefully I can hold up on my end

Date of experience: July 13, 2021
Wisconsin
1 review
0 helpful votes
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Broken hazelnut
July 14, 2021

My 3 hazelnut trees arrived broken about half way up the main "trunk"

Date of experience: July 13, 2021
Missouri
2 reviews
0 helpful votes
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A little disappointed
July 16, 2021

I bought 4 lemon trees and a pineapple plant, the lemon trees came healthy but smallish. However they have grown a lot and are doing well now. The pineapple plant I wasn't happy with, it came with very damaged leaves and they did replace it, BUT I had to cover the shipping... I didn't think that was right they should have replaced the plant without issue especially considering I sent pictures of the damaged leaves and I did wait for for a month hoping the plant would come back on its own and take off as the Lemon trees did.

Date of experience: July 13, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

Be sure to reach out to us within the first 5 days if there are any concerns with your tree so we can cover it 100%. Beyond this we do have our 30 day guarantee which covers a replacement if shipping costs are covered. We apologize for any inconvenience!

Massachusetts
1 review
0 helpful votes
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Excellent!
July 14, 2021

Good size healthy tree, well packed, arrived on time and in good condition.

Date of experience: July 13, 2021
District of Columbia
1 review
0 helpful votes
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Great stock!
July 14, 2021

FGT has quality stock and knows the importance of careful shipping and fast delivery. I've had 100% success with my purchases.

Date of experience: July 13, 2021
Oregon
1 review
0 helpful votes
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Happy planter
July 13, 2021

Our order arrived in poor condition and fast growing trees replaced the damaged product very fast. We sent pictures of the plant and the company reviewed them and notified us that the replacement plants were being shipped

Date of experience: July 13, 2021