FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,254 reviews

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West Virginia
2 reviews
0 helpful votes
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Repeat customer
July 27, 2021

I have always had plants/ trees that survive and thrive with FGT. Unlike the Tree Center, where I averaged a 50% loss of products over a year, my FGT experience has never had a negative.

Date of experience: July 27, 2021
Michigan
1 review
0 helpful votes
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Delivered on time and healthy
July 27, 2021

Salesperson was very helpful. Product arrived undamaged and healthy.

Date of experience: July 27, 2021
Texas
2 reviews
0 helpful votes
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Still Waiting for my tree
July 28, 2021

Ordered a mimosa; supposed to be shipped 13 Jul. Still waiting.

Date of experience: July 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear this! We're reaching out privately to help!

Kansas
1 review
0 helpful votes
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So far so good
July 27, 2021

Looked everywhere for a chocolate mimosa tree! Out of stock or overpriced! They notified me as soon as they had one and I received it in good condition in a couple of days.

Date of experience: July 27, 2021
Colorado
1 review
0 helpful votes
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Stellar customer service
July 27, 2021

I ordered 3 different plants, 2 of each, D'Anjou pear, Seckel pear, Blue Moon honeyberry, Blue Velvet honeyberry, and 2 Goji's. Both pears suffered a great amount of travel shock, one's been replaced due to shipping damage (the packing straps cut into the box and broke branches), but is hanging on. Incredible customer support even helping to address my doubts. The Goji's also experienced some deep shock, didn't make it, and have also already been replaced. The 2 honeyberries are thriving from Day One. This company backs up their products to a fault. I won't order from anyone else!

Date of experience: July 27, 2021
New York
1 review
0 helpful votes
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Professional Customer Service
July 27, 2021

Staff is professional, knowledgeable, and skillful. The plants arrived just as advertised, and are more beautiful than pictured. Sky Pencils are planted now & thriving nicely.

Date of experience: July 27, 2021
Texas
1 review
0 helpful votes
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The fig tree-bush
July 27, 2021

I paid $79 for a fig tree. It looks like a bush (three branches, no trunk. Couldn't get them to fix the problem.

Date of experience: July 27, 2021
Kentucky
1 review
0 helpful votes
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My tree arrived very promptly. When you order be prepared for planting within a day or two. The only concern I had was partially my fault—I ordered the day before a holiday weekend and my plant sat in a truck or in a warehouse for a few days in July. It arrived very hot, but they packaged it exceptionally well and it's been very healthy so far.

Date of experience: July 27, 2021
Florida
1 review
0 helpful votes
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BROKEN-UP/ DAMAGE
July 28, 2021

Plant came broken-up and damaged. I still plant it hoping it will grow.

Date of experience: July 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Impressive
July 27, 2021

My lemon tree arrived and looks amazing, looking forward to planting more plants from Fast Growing Trees.

Date of experience: July 26, 2021
Oklahoma
1 review
0 helpful votes
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Very responsive and responsible
July 27, 2021

This is my third time buying tree from FastGrowingTree, in general, they are good at their words and promises, which is worth a ton for purchasing on line. I would do more business with them for sure in the future.

Date of experience: July 26, 2021
Ohio
1 review
0 helpful votes
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Need a bigger shipping box
July 27, 2021

My tree had the top 1 1/2 feet folded over instead of using a bigger box. The hydrangea had 10 inches broke off of two of its branches as well.

Date of experience: July 26, 2021
California
1 review
0 helpful votes
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Tree planting
July 28, 2021

The trees were a lot smaller than I visualize. Maybe it too soon to comment but for the price the
Trees look poorly maintained. The few leaves on the Royal Express Tree fell off but hopefully will
Grow fast over the next few months. The Thuja looked pretty good.

Date of experience: July 26, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New York
2 reviews
0 helpful votes
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Replacement
July 27, 2021

They willfully replace my lemon tree that was delivered dying and my rose plants with yellow leaves and black spots on the leaves

Date of experience: July 26, 2021
California
1 review
0 helpful votes
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The healthiest fruit tree ever.
July 26, 2021

I received a healthy and strong young sapote tree which, one week after being transplanted, is thriving in my backyard.
I was gladly surprised about the impecable condition of the tree in it's packaging.

Date of experience: July 26, 2021
New York
1 review
0 helpful votes
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Quality
July 26, 2021

The Bushes I ordered arrived quickly. They were well packaged and of a High Quality. I've planted them a day after they arrived and they are doing great.

Date of experience: July 26, 2021
New Jersey
1 review
0 helpful votes
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Good fig tree
July 26, 2021

Started to grow quick in the first 2 weeks. Definitely would recommend.

Date of experience: July 26, 2021
Minnesota
1 review
0 helpful votes
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Happy
July 26, 2021

Fast delivery, Strong solid trees that want to grow.

Date of experience: July 26, 2021
Massachusetts
1 review
0 helpful votes
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Meyer Lemon/ Key Lime combo
July 26, 2021

I didn't realize I had ordered the key lime in addition to the Meyer Lemon but I did and I'm glad. I have had the trees about a month now. The Meyer Lemon has grown at least 6 inches and the Key Lime about 3. They are health and strong

Date of experience: July 26, 2021
Massachusetts
1 review
0 helpful votes
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Bush
July 26, 2021

Very small and mostly dead. Hopefully it will come back

Date of experience: July 26, 2021