FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,296 reviews

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Illinois
1 review
0 helpful votes
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Purchased 5 gal dappled willows
July 31, 2021

Purchasing process was easy and quick. Received bushes within a matter of days. Plants were well packaged and appeared to be in very good condition. Planted them according to included instructions. At this point plants look good. Will do this again.

Date of experience: July 31, 2021
Louisiana
2 reviews
0 helpful votes
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Much bigger plant than expected
July 31, 2021

This was my first purchase from FGT. I got a one gallon yellow azalea. I expected a seedling barely clinging to life. What I got was a trimmed up, healthy plant with a flower bud on every branch tip, about 2' tall. And it shipped securely in a sturdy box.

Date of experience: July 31, 2021
California
1 review
0 helpful votes
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Awesome
August 5, 2021

Awesome
Great store and products and service
I recommend to anyone

Date of experience: July 30, 2021
Missouri
1 review
0 helpful votes
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GREAT!
July 31, 2021

It was I expected. The tree looked great (I ordered the Chicago Fig). It was delivered intact and it was fast. What more can you ask for.

Date of experience: July 30, 2021
California
1 review
0 helpful votes
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Not completely satisfied
August 5, 2021

Well, the truth is that of the three trees that we have received, one of them arrived completely dry and they sent us another and again it arrived with all leaves completely dry.
It is the Emperor Japanese Maple, I have not complained again because the first one they sent us is starting to sprout something. Although I do not think it cost 120 dollars for one of them or even for both of the ones that I received. Now I have to nurse a plant that might not survive

Date of experience: July 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Nevada
1 review
0 helpful votes
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Great overall
July 31, 2021

Great products, great service. Very happy with fast growing trees!

Date of experience: July 30, 2021
Ohio
1 review
0 helpful votes
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Infested Crepe Myrtles
August 5, 2021

I ordered 2 crepe Myrtle plants at a premium price.
One of them arrived looking stressed so I quickly tried to plant it in the ground. While planting I discovered a huge colony of bugs that started crawling all around and infested the neighboring plants. Crepe Myrtle Roots were heavily infested.
I have to now get professional help to spray all the plants in my garden to keep them from getting infested.
When you pay a premium price you expect a premium product. I would suggest that your staff should examine the health of the plant including roots before shipping. I'm hoping this plant will revive to the TLC and organic fertilizers I'm putting in it but this has been quite an exhausting purchase experience

Date of experience: July 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! Please forward us some photos and one of our plant specialists will be happy to help!

North Carolina
1 review
0 helpful votes
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Time will tell.
August 5, 2021

Kind voices and fast service dont add up to squat if the product is garbage. I will get back to you in a year or two, stay tuned

Date of experience: July 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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My weeping cherry trees
July 30, 2021

Trees came fast well packed and as described can't wait till spring to see the blooms would definitely buy here again

Date of experience: July 30, 2021
Nevada
1 review
0 helpful votes
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Plants were dead
August 5, 2021

Plants arrived dead, was able to save part of one of the dragon fruit plants, but the other died and both blueberries were dead as well.

Date of experience: July 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that a couple of your plants didn’t make it! We have reached out privately to help!

Missouri
1 review
2 helpful votes
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Scam
August 5, 2021

I paid a premium price for 3 fruit trees this spring and all three appear to finally be dead or almost dead. They were planted in good soil and watered when needed and never did send out new leaves. The 30 day warranty is useless on trees because unlike smaller plants it takes longer to know if they are going to take root and grow or die. I would never recommend buying trees from this place.

Date of experience: July 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your trees didn't make it! One of our customer care reps is currently assisting you with your order!

South Carolina
1 review
0 helpful votes
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Happy Huguenot
July 30, 2021

Plants arrived as by promised and in excellent condition. Dirt was properly protected to stay in the pots even on their side. Thanks

Date of experience: July 30, 2021
Kansas
1 review
0 helpful votes
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Sales Representative accurately computed price and order. No confusion, professional and knowledgeable. Matched product to our needs and confirmed growing zone compatibility. Trees delivered promptly and without damage. We happy customers.

Date of experience: July 30, 2021
Illinois
1 review
0 helpful votes
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Happy Kumquat Purchase
July 30, 2021

Over the years I have had a variety of different citrus plants... but never a kumquat. So I decided to order a kumquat tree from FastGrowingTrees. The tree arrived in just a few days and was the perfect size and arrived without any damage. It had several blossoms in bloom and six small fruit. Very pleased with the kumquat tree and great service provided by FGT.

Date of experience: July 30, 2021
California
2 reviews
0 helpful votes
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Very stressed
July 30, 2021

Trees arrived very stressed, I hope they make it. They look like a Charlie Brown Xmas tree right now.

Date of experience: July 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Texas
2 reviews
0 helpful votes
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I think they mailed me a dead tree and wasted all my time

Date of experience: July 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!

Wyoming
1 review
0 helpful votes
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From the website features, to the packaging, the delivery time, and the health of the tree, everything has been an excellent experience.

Date of experience: July 30, 2021
Texas
1 review
0 helpful votes
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Porch plants
July 30, 2021

Bought to put on porch to keep the deer away. They look beautiful.

Date of experience: July 30, 2021
Pennsylvania
2 reviews
0 helpful votes
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Could have been better
July 30, 2021

Received a bad 80.00 plant complained and had to re-complain. Customer Service was great, but the overall plants were underwhelming for the costs.

Date of experience: July 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your plant but glad we were able to make it right!

South Carolina
1 review
0 helpful votes
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Trees
July 30, 2021

I got 6 trees. They were all wilted when I got them. To be fair, it was in the 90s when I received them. I planted as directed, but 3 look like they are not going to make it.

Date of experience: July 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!