FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,054
shipping
245
quality
12,363
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146,592 reviews

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Colorado
1 review
0 helpful votes
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They did right by us
August 4, 2021

We were a bit disappointed when we first received our order due to the fact that the packages weren't secure and they were all damaged and some were dying, however they did right by us by replacing everything and they did it very quickly. We appreciated that and the new products that came were great.

Date of experience: August 3, 2021
California
1 review
0 helpful votes
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Dead Pink Dogwood trees
September 3, 2021

I have been trying to get customer service to help me. I have sent photos of the trees that show the trees were dead. I have been ignored by the customer service Department and have Had no resolution

Date of experience: August 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry we were not receiving your initial emails! We are working on getting some photos so we can take a look!

Illinois
1 review
0 helpful votes
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So far, so good! I transplanted my Meyer Lemon Bush & it is doing well!

Date of experience: August 3, 2021
Nebraska
1 review
0 helpful votes
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Ficus not doing well
August 5, 2021

I take good care of my houseplants. They are thriving well. Tried FGT for the first time after being lured into their glossy website. Replacement ficus is not doing well. These plants they ship, in my opinion, are inferior

Date of experience: August 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your replacement ficus isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Virginia
1 review
0 helpful votes
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SO PLEASED!
August 3, 2021

We sent the Chicago Hardy Fig Tree to my daughter in Chicago as a housewarming gift. It arrived in great condition, had at least a half-dozen figs almost ready to eat, and she was delighted! The entire process, from ordering to delivery, was seamless. We appreciated the reviews that other customers provided; They really helped us make our decision to go with FastGrowingTrees.com.

Date of experience: August 3, 2021
South Carolina
1 review
0 helpful votes
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I received a prompt reply and resolution to my question.

Date of experience: August 3, 2021
Idaho
2 reviews
1 helpful vote
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I had placed an order for a tree and had paid for it; delivery was to be in September. Meanwhile, the same species of tree became available locally so I called to cancel the order. The rep was polite, courteous (a little hard to understand because she spoke very rapidly), and made the cancellation painless. I really appreciated that.

Date of experience: August 3, 2021
West Virginia
1 review
0 helpful votes
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REPLACEMENT TREES
August 5, 2021

HAVE 6 MAJESTIC PALM TREES WENT BAD ASK ASSOCIATE TO GIVE ME CREDIT FOR THOSE SIX TREES AND REPLACE IT WITH THREE BOTTLE NECK TREES.
SHE TELLS ME THAT I CAN PAY 79.00 DOLLARS FOR THE LAST 6 MAJESTIC TREES THEN I CAN RECEIVE CREDIT TO GET 3 BOTTL NECK PALMS TREES.
SHE WOULD NOT EVEN ACEPT MY COUPONS TOTAL OF SIX THAT I HAVE. I AM VERY DISSAPOINTED WITH HER SERVICE AND DESIDED TO TAKE MY BUSINESS SOMEWARE ELSE. ALL I WANTED WAS MY 3 BOTTLE NECK TREES FOR ALL THIS TROUBLE.

Date of experience: August 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees didn't do well! It looks like we've just recently sent out replacements! Glad we could make this right!

Pennsylvania
1 review
0 helpful votes
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The man I spoke to was very helpful. He told me exactly what I needed and I was able to spends the required amount to get free deliveru.

Date of experience: August 3, 2021
Michigan
2 reviews
0 helpful votes
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Good company
August 3, 2021

Have always received great trees. Most have lived.

Date of experience: August 3, 2021
New York
1 review
0 helpful votes
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Poor packaging, wilted/dead shrubs
August 5, 2021

The shrubs and plants I received were poorly packaged. In fact, it looked as though someone had taken the shrubs and just thrown them into a box and sent them off. They came upside down, bent and crushed, wilted, and two were/are dead. I could never recommend this site to anyone.

Date of experience: August 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
1 review
0 helpful votes
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Love my tree!
August 3, 2021

My tree arrived safely and is growing well. It is still in the container waiting to be planted, but it is thriving with an abundance of new growth.

Date of experience: August 3, 2021
Tennessee
1 review
0 helpful votes
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Edible Bamboo
August 3, 2021

The person I spoke with on the phone was very knowledgeable about bamboo. I was told by a local nursery that bamboo was an invasive species and they could not sell it. The salesperson for Fast Growing Trees said just to plant it in an enclosed trough or similar and it would be fine to use as a barrier between our patio and our neighbors. He also said we could eat the new sprouts that had not been exposed to sunlight if we boiled them first.

Date of experience: August 3, 2021
Georgia
1 review
0 helpful votes
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Healthy little tree.
August 3, 2021

I got my condo avocado almost 2 months ago and it is going strong, even showing signs of new growth.

Date of experience: August 3, 2021
Connecticut
1 review
0 helpful votes
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Big and healthy
August 3, 2021

The plant was larger than what I expected and super healthy! It's grown many leaves already in a few week. Packaging was awesome! No damage at all!

Date of experience: August 3, 2021
Oklahoma
2 reviews
0 helpful votes
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Happy with purchase
August 3, 2021

Ordering the Thuja Green Giants was quick and easy. The site is simple to navigate and the trees were delivered with care right to my driveway. Couldn't be happier with the customer service or product.

Date of experience: August 3, 2021
New York
1 review
0 helpful votes
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Trees came in good shape
August 3, 2021

Trees came quickly and healthy. Will order more for sure.

Date of experience: August 3, 2021
Georgia
1 review
0 helpful votes
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I will never shop here again
August 5, 2021

Your website was wonderful and it sucked me right in. I paid 70$ for a dead Hanna tree

Date of experience: August 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Connecticut
1 review
0 helpful votes
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I expected larger plants. I planted all. Immediately with plenty of garden soil. Only one looks healthy and one looks dead

Date of experience: August 3, 2021
Maryland
1 review
0 helpful votes
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Trees are not thriving
August 3, 2021

Upon a week of arrival the two willow trees we purchased shed all their leaves, the small tree barely had any when it arrived. We're hoping one of them will survive, the small looks completely dead.

Date of experience: August 3, 2021