FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,394 reviews

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Missouri
1 review
0 helpful votes
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Trees were easy to order. Trees arrived on time. Trees arrived in good shape shape and appeared healthy. Overall satisfied with experience with FastGrowingTrees.com.

Date of experience: December 9, 2021
Oregon
1 review
0 helpful votes
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Lanpdscape
December 9, 2021

Very easy to work with they handled my needs in a very professional and courteous way

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Found all items that I was unable to find at local nurseries. They arrived quickly and it great shape.

Date of experience: December 9, 2021
Michigan
1 review
0 helpful votes
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Christmas Tree
December 9, 2021

Very underwhelming. I guess living in one of the states that grows a considerable number of Christmas trees, I have been used to great quality and good pricing. I was trying to save time and there was talk of a shortage this year. It was worth a try, but I won't do this again.

Date of experience: December 9, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your Christmas tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

North Carolina
1 review
0 helpful votes
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Satisfied customer
December 9, 2021

My latest purchase, a cold hardy fig tree, did not arrive as healthy as usual. The company immediately responded by sending me a new tree, no questions asked.

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Disappointed
December 9, 2021

Ordered 3 trees from FastGrowing also a pink drift rose. Trees: Pomegranate, loquat, and asian pear. Pom, loquat and the rose came damaged. All planted next day. Loquat was 3-4 ft tree almost dying. Not much optimistic about Pom. Asian peer was 5-6 ft and it has been so far good. Pink drift rose was disappointing. I ordered at the same time from another online provider, huge difference. Not recommending FastGrowing trees. Pictures of damaged items at the time of order delivery are available.

Date of experience: December 9, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Maryland
1 review
0 helpful votes
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Not as large or full as the same species at the big box stores, and the big box stores have them for less.
I thought these wojld be better quality, but they are not, in my opinion. This is not a bad place to buy, but there are better options.

Date of experience: December 8, 2021
North Carolina
1 review
0 helpful votes
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First Order
December 9, 2021

The four trees we ordered arrive quickly and in good condition. Two were taller than expected! I can't wait until Spring to see them bloom and leaf out.

Date of experience: December 8, 2021
Florida
2 reviews
0 helpful votes
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I have ordered:
A hyacinth bush
A blueberry bush
A raspberry bush
And two avocado trees! Fingers crossed all are still growing and thriving! My bushes and trees arrive healthy and happy! I will always order any trees or bushes I want from fast growing trees! The process is simple and the trees and bushes arrive safe and sound!

Date of experience: December 8, 2021
Illinois
1 review
0 helpful votes
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My tree came snapped with no visible outside damage to the packaging. Customer service offered me a 10% discount and told me to "wait to see if it died."

Date of experience: December 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear how your tree arrived! We have reached back out privately to help!

Arizona
1 review
0 helpful votes
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Very Satisfied Product
December 8, 2021

Great prompt service, extra care taken to ensure plant arrived in great shape, and plant arrived in superb condition. Will order more plant products in the future.

Date of experience: December 8, 2021
Wisconsin
1 review
0 helpful votes
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Snake plants
December 8, 2021

I ordered 3 snake plants. They arrived healthy and happy and are doing well.

Date of experience: December 8, 2021
Minnesota
1 review
0 helpful votes
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Great customer service
December 8, 2021

Fast Growing Trees provided excellent customer service. One of my plants was damaged in shipping. I wasn't sure how damaged the plant had to be to get help from customer service, but when I called and explained the situation they immediately shipped a replacement.

Date of experience: December 8, 2021
Kentucky
1 review
0 helpful votes
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Helpful telephone assistance
December 8, 2021

Called the help line and received assistance from a very patient, helpful and courteous operator. The items were shipped promptly, were good size except for one item that was a little small I thought for the price. All were in good shape when they arrived, ready for planting. I would recommend this company,.

Date of experience: December 8, 2021
New Jersey
1 review
0 helpful votes
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Dying plants
December 9, 2021

Plants arrived barely alive and despite all my care unlikely to survive

Date of experience: December 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

New Jersey
1 review
0 helpful votes
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Quick and easy transaction
December 8, 2021

The blue spruce trees were exactly as advertised, even nicer!

Date of experience: December 8, 2021
Massachusetts
1 review
0 helpful votes
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Plant arrived fresh and healthy and was shipped on time

Date of experience: December 8, 2021
Utah
1 review
0 helpful votes
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Great service
December 8, 2021

She was very knowledgeable and took extra time to find what would work best for us. Thank you so much.

Date of experience: December 8, 2021
Florida
1 review
0 helpful votes
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Very healthy tree. Came well packed and in good shape.

Date of experience: December 8, 2021
Illinois
1 review
0 helpful votes
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Meier Lemon Tree.
December 8, 2021

Fast & easy ordering. Lemon tree was delivered in good condition!

Date of experience: December 8, 2021