FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,958 reviews

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Pennsylvania
2 reviews
0 helpful votes
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Top notch quality and fast shipping
December 24, 2021

See above lol. I was very impressed with the safe packaging on the large tree and raspberry plant that I purchased. They both arrived fast, safe, and sound.

Date of experience: December 24, 2021
Texas
1 review
0 helpful votes
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Happy experience
December 23, 2021

The fruit trees arrived nicely packed. Healthy looking. And with an information sheet how to take care of them.

Date of experience: December 23, 2021
Utah
1 review
1 helpful vote
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Slow shipping, sick trees
December 22, 2021

My tree was 10 days late getting to me, and when it arrived it looked sick. Like really sick -- the leaves were falling off, had some broken branches, and some freeze issues. It was a Christmas gift, and I've been nursing it back to health. It will be more of a "Charlie brown" tree than the one I was hoping for, but in the end it is here!

Date of experience: December 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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I ordered the rainbow eucalyptus tree. The first tree arrive dead, and customer service sent out a replacement the next day. That tree also arrived dead. Perhaps because it's shipping during winter, and Fedex mishandles live plants, but it's disappointing nonetheless.

Date of experience: December 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear that your replacement also arrived in poor shape! We are reaching out to get a photo so we can take a look and help!

Oregon
1 review
0 helpful votes
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LOVE THE INSURANCE
December 22, 2021

They are so good at replacing plants within the one year if they die.

Date of experience: December 22, 2021
South Carolina
1 review
0 helpful votes
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Great service and quick delivery
December 22, 2021

Wonderful! Fast service. Excellent website. Guarantee made available for purchase.

Date of experience: December 21, 2021
Ohio
1 review
0 helpful votes
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Plants/trees received in great shape, as always. The only problem was that the Root Rocket I also ordered didn't make it in the box. No worries though, I emailed customer service and they responded very quickly. They took care of my concerns right away and had tracking info to me expeditiously. No fuss, no muss.

Date of experience: December 21, 2021
Indiana
1 review
0 helpful votes
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Avocado Tree
December 22, 2021

I had this tree sent to my brother who just moved to Florida. Delivery went well and even though
The tree did not get planted until a week later, he planted the tree in his new yard and already there
Are new buds forming on the tree. I'm glad I choose this product to give as a gift.

Date of experience: December 21, 2021
Illinois
1 review
0 helpful votes
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Cherry tree replacement
December 21, 2021

I ordered two cherry trees. One did not make it and it was replaced with full credit for the old one.

Date of experience: December 21, 2021
California
1 review
0 helpful votes
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Good fruit trees
December 21, 2021

Over all it is a healthy fruit trees. I would not order them during winter time. I think it is the worse time to order tree, since they are at sleep.

Date of experience: December 21, 2021
New York
1 review
0 helpful votes
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I have only received the olive tree and I ordered two plants

Date of experience: December 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are reaching out privately to help!

Canada
1 review
0 helpful votes
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Condo Avocado Tree
December 21, 2021

Shipping time was faster than expected. This was a gift and the receiver of it was thrilled. She said the tree arrived in perfect condition and looked beautifully healthy. It already has blossoms so she is excited to see results. Thanks for an all round very successful experience.

Date of experience: December 20, 2021
Connecticut
2 reviews
0 helpful votes
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Lost Tree
December 21, 2021

Replaced tree, but it was not in the greatest condition.
Also, I noticed that I was charged a shipping fee that I don't recall being charged on original order.
In addition, the starter pot was beat up, and the photo showed tree in a planter. If a planter wasn't suppose to come with purchase, it was not made clear that you didn't get one.

Date of experience: December 20, 2021
North Carolina
1 review
0 helpful votes
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Came well packed, on time, and healthy!
December 20, 2021

Bought as a 80th birthday present for my dad, he was thrilled & we got to plant it together. Thanks for your service

Date of experience: December 20, 2021
West Virginia
1 review
0 helpful votes
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Innovative packaging
December 20, 2021

Efficient site, responsive customer service, plants arrived in excellent condition - to my surprise.

Date of experience: December 20, 2021
North Carolina
1 review
0 helpful votes
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Wonderfully healthy little trees!
December 20, 2021

My evergreens are so healthy and even smell wonderful. They were planted as quick as they arrived. All appear to have new growth in only weeks. I can't wait to watch them grow.

Date of experience: December 20, 2021
Texas
1 review
0 helpful votes
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OK Rebud
December 20, 2021

Ordering per phone was easy and well done. The FedEx experience was no as well done. I appreciated the tracking of the package and the instructions that came with it. FedEx had the package about 3 days according to the tracking and when I called them I was told it would be delivered by the next day. It took them three more days to finally get the tree to me. The box it came in was undamaged and I was able to handle it myself. I also insured it so I will have to wait until Spring to see how the tree fared.

Date of experience: December 20, 2021
Tennessee
1 review
0 helpful votes
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Poor quality
December 21, 2021

Every plant I ordered was poor quality. For the price, I could have bought local and the plants be way better quality. The sizing is wrong... if they say it is 5', they are including the root ball... I will not buy from them again.

Date of experience: December 20, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear that your tree is not the correct height! We have sent a private message to get some photos so we can assist you further!

Tennessee
1 review
0 helpful votes
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Absolutely delighted!
December 20, 2021

I purchased these four little trees and look forward to watching them grow. As soon as the other items I want come back in stock, I will be ordering them, too.

Date of experience: December 20, 2021
Pennsylvania
1 review
0 helpful votes
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Happy
December 20, 2021

Trees came quickly and they were absolutely beautiful.

Date of experience: December 20, 2021