FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,051
shipping
245
quality
12,363
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147,707 reviews

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Virginia
1 review
0 helpful votes
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Bad luck
April 11, 2022

Tree was planted perfectly, then 2 days later we got a freeze for 2 days straight and it killed the tree.
Not your fault, it was a good tree, just got a fluke freeze here in connecticut very unusual for april.

Date of experience: April 11, 2022
New Hampshire
2 reviews
0 helpful votes
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Great Service!
April 11, 2022

I love how quickly you ship and how easy it is to shop! Very informative website. You kept us informed every step of the way and the packaging was carefully done so our plants arrived in great condition. So glad we discovered your company!

Date of experience: April 11, 2022
California
2 reviews
0 helpful votes
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Edna
May 11, 2022

I ordered my moor house apricot tree March 21 was told it was shipped by FedEx FedEx said they have a tracking number but no package. I have called multiple times o one seemed to have an answer till this last time I was told it was out of stock no more run around I want my tree

Date of experience: April 11, 2022
Tennessee
1 review
0 helpful votes
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Received wrong items
May 11, 2022

I ordered 40 trees that were 2-3 feet tall, and was charged accordingly, but when they arrived and I unpacked them all, I noticed that they seemed a little small. After measuring them, they were all under 2 feet tall, and shortly after that I noticed that they were all labeled with 1-2-foot tags instead.

At first I was told that to replace the trees with the ones I'd actually ordered, I'd need to pay a 25% re-stocking fee -- even though the mistake was made on their end. Eventually I was told that they'd waive the re-stocking fee, but that I'd still need to arrange shipping to return the originals, and that they wouldn't send replacements until they'd received the originals -- and that they couldn't guarantee that the originals would still be in stock.

Eventually I was refunded the cost difference between the trees I ordered and the ones that I received, but it was still a frustrating experience. The one positive is that the trees did ship quickly and arrived healthy.

Date of experience: April 11, 2022
New Mexico
1 review
0 helpful votes
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Healthy crape myrtle
April 11, 2022

Tree received in excellent condition. Already leafing out. We are very happy.

Date of experience: April 11, 2022
California
2 reviews
0 helpful votes
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Recommended
April 11, 2022

The trees were in great condition. Arrived on time

Date of experience: April 11, 2022
New York
1 review
0 helpful votes
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Holly bushes
April 11, 2022

Many great trees and bushes to choose from. Good cost, great service. The bushes were very well packaged for shipment, and we got them just as advertised.

Date of experience: April 11, 2022
Canada
1 review
0 helpful votes
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Waiting and watching
April 11, 2022

Quick helpful/received product promptly... followed instructions - am basically waiting to see results - these are fruit trees and will take some time to root and thrive - did our best to plant properly - lot of wind in the area... used a gauge to check soil conditions. So time will tell

Date of experience: April 11, 2022
Virginia
1 review
0 helpful votes
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Great experience. No issues with product or delivery. Totally recommend.

Date of experience: April 11, 2022
New York
3 reviews
0 helpful votes
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I already sent a review and put a lot of thought into it and now I can't re-create that a second time so I hope you got the first one I've given you a five star rating I'm happy and I appreciate your effort to make me a satisfied customer.

Date of experience: April 11, 2022
Tennessee
2 reviews
0 helpful votes
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Wish I found you sooner
April 11, 2022

Great selection - I was able to search not only on zone, but plant features. I selected a number of fantastic flowering bushes for an ugly fence cover and a beautiful flowering rose bush for a deck trim. Everything was delivered in perfect condition - healthy and ready to plant. BE READY FOR THEM TO BE DELIVERED - they will arrive faster than you think. If you still have work to do before the plants arrive, get it done first - my plants arrived in two days and I wasn't totally ready... I thought it would take longer to ship!

Date of experience: April 11, 2022
New York
1 review
0 helpful votes
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Meyer's lemon tree purchase
April 11, 2022

Great experience. I only wish tech support was more available to discuss my challenges.

Date of experience: April 11, 2022
Nebraska
1 review
0 helpful votes
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Trees
April 11, 2022

The woman I talked to was great. I AM WONDERING IF YOU CAN HOLD OFF SENDING THE TREES UNTIL THE END OF APRIL. I HAVE HAD TO PUT MY MOM IN A NURSING HOME, AND HAVE A LOT ON MY PLATE.

Date of experience: April 11, 2022
Tennessee
1 review
0 helpful votes
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Damaged tree replacement.
April 11, 2022

The first tree arrived broken and after a short call and chat I was told I would receive a replacement tree. It arrived in record time and is absolutely perfect. I have already spread the word to friends and family what a very conscientious customer service department they have.

Date of experience: April 11, 2022
North Carolina
1 review
0 helpful votes
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Beautyberry Shrubs
April 11, 2022

The four shrubs arrived quickly and in good health. I planted them and they seem to be doing fine so far after about two weeks. They are coming out in leaf.

Date of experience: April 11, 2022
District of Columbia
1 review
0 helpful votes
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Great experience
April 11, 2022

Ordered a tree and 4 rose bushes. Website steered me to cheaper rose bushes, which was refreshing. It all arrived quickly by FedEx in boxes. I couldn't plant the tree right away so it sat in the driveway in it's box for a week just fine, and with the box I was able to put it in my car on its side for no mess transport. It is now thriving. The packaging makes

Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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This site does not tell the truth. Their trees that are considered the "Fastest growing trees" are only for states north of Tennessee. Yet they have pages that say they are the best trees for Austin, Texas. When you go to other sites that are blogs and chat rooms you realize you have been had. I reached out to them and asked for a refund and they told me I had to ship them back which was super expensive. My trees have been in the ground for several weeks and have not grown an inch. Wildflower.org states they will not last two years in the Texas climate. You have been warned.

Date of experience: April 11, 2022
New Jersey
2 reviews
0 helpful votes
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Real Professionals
April 11, 2022

Kudos FGT. For packing the trees like you do it for a living. The delivery guy didn't give a damn about all the signage on the box. The bag with the twist tie did the trick. Wow what root balls. Moisten them for ease of pulling apart. Three weeks in, regular watering all doing well. Can't wait to see how much growing they do.

Date of experience: April 11, 2022
Texas
2 reviews
1 helpful vote
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Topiary gardenias
April 11, 2022

Purchased 2 Topiary Gardenias. The leaves dry out every day & some leaves are yellow. I feel the dirt every other day to see if it's too dry, or not. Considering the cost, I would hate to have them die when I've only received them 2 weeks ago!

Date of experience: April 11, 2022
Illinois
1 review
0 helpful votes
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Great place to buy trees
April 11, 2022

Amazing selection and beautiful plants! All my orders have arrived quickly and in great condition

Date of experience: April 11, 2022