FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,052
shipping
245
quality
12,363
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147,594 reviews

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Florida
1 review
0 helpful votes
Follow Michele G.
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Received our trees within the week i ordered them planted and already have grown it has been a few weeks now. Will buy more!

Date of experience: April 17, 2022
Florida
3 reviews
1 helpful vote
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As advertised
April 17, 2022

Fast delivery. Quick planting. A little more expensive than local nursery

Date of experience: April 17, 2022
Missouri
1 review
0 helpful votes
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Replacement Ebb Tide/ Julia Childs
April 17, 2022

Rose tree arrive and was in excellent condition. I planted in a prime location can hardly wait for it to bloom!

Date of experience: April 17, 2022
District of Columbia
1 review
0 helpful votes
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Customer service is top-notch!
April 17, 2022

I received two trees during a cold spell and both trees froze during shipping and unfortunately didn't recover. They were quick to remedy the problem and send out two new trees once the weather warmed up a bit more. Super friendly and easy to work with.

Date of experience: April 17, 2022
Illinois
2 reviews
0 helpful votes
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Banana Tree
April 17, 2022

I have purchased from th many times before and the service is always perfect. The product is always fresh and larger then expected and in perfect condition. The packaging is great and the plant arrive undamaged.
I highly recommend FastGrowing Trees for yoir next purchase.

Date of experience: April 17, 2022
Arkansas
1 review
0 helpful votes
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Best customer service!
April 17, 2022

Everything I have ordered came in great condition and so far after a month is thriving! I had 1 rose bush that came out of package and was bare root after shipping. I tried to save it. But around 30 days with no leaves, I called customer service and they are shipping me a replacement! Had a person on the phone immediately and actually got help! I was so impressed!

Date of experience: April 17, 2022
North Carolina
1 review
0 helpful votes
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Good purchase
April 17, 2022

The service and shipping was awesome. The tree was taller than expected but very thin. However i did
Compare to local nurseries and 3x the price would have been 3x the size.

Date of experience: April 16, 2022
Mississippi
1 review
0 helpful votes
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DELIGHTED IN SUNNY MS
April 17, 2022

I received my tree well prepared and packaged before you mailed it. It has gotten watered by mother nature several times. I am allowing the tree to get acclaimated to the climate and have set it on my patio. I want to have the soil evaluated before I plant it.

Date of experience: April 16, 2022
District of Columbia
1 review
0 helpful votes
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4 in one cherry tree
April 17, 2022

Very quick shipping and Very well packaged. I am concerned with the validity of the tree since I have planted two and a half weeks ago as instructed and the tree is not looking well. I am hoping it is in shock, but I may have to see if the customer warranty is good as well.

Overall, ordering, shipping, quality of packaging was excellent and the plant looked great coming out of the box.

Will and do recommend.

Date of experience: April 16, 2022
New York
1 review
0 helpful votes
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Well packaged and healthy trees!
April 17, 2022

My trees can quickly, well-packaged and with plenty of soil and mulch for easy planting.

Date of experience: April 16, 2022
South Carolina
1 review
0 helpful votes
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Great Service
April 17, 2022

I had a problem with my order and Fast Growing Trees rectified it immediately, Thanks to Jennifer for your prompt service and help.

Date of experience: April 16, 2022
Wisconsin
1 review
0 helpful votes
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Arrived In Great Condition
April 17, 2022

Trees arrived looking very healthy and in great condition.

Date of experience: April 16, 2022
New York
1 review
0 helpful votes
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Fig tree
April 17, 2022

The fig tree was tiny and within a few days it had list most of its leaves. It's barely surviving.

Date of experience: April 16, 2022
California
1 review
0 helpful votes
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Never got my plants
April 19, 2022

I placed my first order and was so excited. Unfortunately my 3 plants ended up at another customers house (he called me because he had my packing slip) at the other end of my state. And now, the plants are out of stock so I'm waiting and hoping that they might get more.
Fast Growing Trees did offer to cancel the order and give me my money back or wait and see if the trees come back in stock. (At this point I not sure if they will)
So, I will wait.
I want to order some more things but I am hesitant because of this mix up now.

Date of experience: April 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out with an update about your order!

Florida
1 review
0 helpful votes
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Worth the money
April 16, 2022

Very good quails & size of trees plusses they are sent in a damage proof cardboard box that almost like a wood crate.

Date of experience: April 16, 2022
California
1 review
0 helpful votes
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My lemon tree arrived in poor health, while the Myers lemon bush (packaged in the same box) arrived healthy. I am trying to nurse the lemon tree to better health. It has only been about 3 weeks. The leaves are still droopy and many are dying on the main stem.

Date of experience: April 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your lemon tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

California
1 review
0 helpful votes
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Slow delivery and poor product
April 19, 2022

I ordered two indoor plants. One came quickly and was in great shape. The other was being prepared for a month until I contacted them. They emailed back saying the second plant was shipped that day. It came in rough shape and with the pot damaged.

Date of experience: April 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Negative experience
April 19, 2022

I ordered trees twice, trees lost most of the leaves due to stress, latest tree didn't recover after the shipping, poor customer service, stopped responding about replacement, do not recommend to buy especially if needs shipping far away.

Date of experience: April 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached back out privately to help with your replacement tree!

Utah
1 review
0 helpful votes
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Amazing Customer service!
April 16, 2022

Everytime we've ordered from FastGrowingTrees.com we've received amazing plants! A couple of times there have been some damages due to shipping, but they always resolve it so quickly and send us new plants. Thank you for being so helpful!

Date of experience: April 16, 2022
Indiana
1 review
0 helpful votes
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I never heard of your site!
April 16, 2022

When I was hunting a certain tree your site popped up. I thought I would give it a try.
Trees seem to be doing well, will plant when I know there is no freeze to come. Trees were shipped with care! Shipping was also speedier than I expected

Date of experience: April 16, 2022