FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,052
shipping
245
quality
12,363
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147,603 reviews

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New York
1 review
0 helpful votes
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Great plants, shipped well
May 9, 2022

I ordered knockout roses and ornamental grasses. They came beautifully packaged, live, healthy and intact. Will order from again.

Date of experience: May 9, 2022
New Mexico
1 review
0 helpful votes
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A little damage
May 9, 2022

Received my package but the shippers stood it on end and the water drained out of one plant and the branches were broken on one side of the tree. Called the customer service and they were extremely helpful. Offered to replace it but I think I'm going to train it against a trellis. Nothing but good review one my treatment by the company

Date of experience: May 9, 2022
Georgia
1 review
0 helpful votes
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Conversation pieces
May 10, 2022

The plants were great, except for 1 out of the 11 I bought. That 1 was so small, it broke when I pulled it out of the pot. I planted the root anyway, hoping it will come back. Even if it does it will so much smaller that the other. Most of the plants already had blooms on them.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with one of your plants! We are reaching out to get some photos so we can assist you further!

Iowa
2 reviews
0 helpful votes
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Landscaping
May 9, 2022

Just a "few" upgrades this spring. Everything looks great so far and delivery service was super fast and courteous.

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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Beautiful
May 9, 2022

Easy ordering and delivery. Beautiful tree, Definitely recommend and would order again.

Date of experience: May 9, 2022
Colorado
1 review
0 helpful votes
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Wrecked
May 9, 2022

These plants were wrecked when they were delivered. The blackberries are in terrible shape and I can't seem to revive it. Half of it arrived brown and dead and nothing new is growing. The strawberries in one pot were ok, but the other was cracked completely and I had to report it so it doesn't even hang anymore.

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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Excellent
May 9, 2022

Great condition and packing. Shrubs were large and healthy. Didn't have flowers on them yet which we appreciated. Unlike our local garden stores

Date of experience: May 9, 2022
Ohio
1 review
0 helpful votes
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Lousy specimens
May 10, 2022

Trees were poor. Leaves were shredded and broken. Poorly packaged and now they are looking worse as leaves die back.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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Great looking trees
May 9, 2022

I was not expecting such a nice small tree, about 3' high. Being shipped we expected the tree to show stress form shipping. When it arrived it looked like it had just been put in the box. Would definitely buy from again.

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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FROZEN
May 10, 2022

My papaya tree came frozen and it's larger leaves all fell off. Presently it's a stick that appears to be trying to rebound. Not sure if it will make it. I will see in a week or so if it shoots out some leaves.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your papaya isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Pennsylvania
1 review
0 helpful votes
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Cherry tree for Mothers Day
May 10, 2022

Planted the cherry tree per instructions 2 weeks before Mothers Day. Tree has lost 1/2 of its leaves and looks pitiful... not what I expected... sent pics to FastGrowingTrees and they suggested scrapping the bark about 1 inch from ground to check color. Looked greenish to me, so time will tell if the tree survives..

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about the concerns with your tree! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Please check back in with us over the next few weeks if the tree does not begin to recover

California
1 review
0 helpful votes
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I have received several orders with mix ups: 5 Cumberland black raspberry plants that are not black raspberries at all (two of the plants even had a label saying,) and 3 Kiowa blackberry plants that I never ordered. Earlier this Spring I had an order of olive trees that never arrived, but i contacted the Fast Growing Trees, the plants were re-shipped and arrived well.
Finally, I ordered another 4 plants of black raspberries, after it was clear that my previous order was not the right plant, and these arrived in fairly poor condition, including 1 that was rotten and ended up dying. I have had other really good quality shipments from this seller and that was why I used them.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with some of your plants being incorrect! We are reaching out to get some photos so we can assist you further!

Nebraska
1 review
0 helpful votes
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May 9, 2022

...

Date of experience: May 9, 2022
New Hampshire
1 review
0 helpful votes
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Delayed ship date
May 9, 2022

Product was bare root. Substrate did not have a well established plant. With warm temps coming hopefully it will survive.

Date of experience: May 9, 2022
Pennsylvania
1 review
0 helpful votes
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Trees are tiny
May 10, 2022

The price for the trees ordered was higher than local prices but the trees are very small. We ordered online because we wanted to get started planting and the local nurseries were still waiting for their stock to arrive. Time will tell if they are hardy or not.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Wyoming
1 review
0 helpful votes
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I ordered a meyer lemon tree on February 8,2022. The last order status update I received stated the tree would ship the week of April 11. It is now May 9 and the order status information still has not changed on my Order Confirmation - - It still indicates the order would be shipped the week of April 11. No one has reached out to me to let me know the updated status of my order or why it has not arrived.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that we haven't been able to get this plant in stock! We have reached out privately to help!

Georgia
1 review
0 helpful votes
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I purchased some gardenias that were shipped in winter. I think they would be doing better if they were shipped later to me. Not sure they are going to make it.

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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Horrible
May 10, 2022

Will never purchase anything from them again. I wish i could give zero stars. Horrible customer service and rude.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear about your experience and are looking into this further!

California
1 review
0 helpful votes
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Good to perfect so far let's see how hearty they are planted in my soil

Date of experience: May 9, 2022
Oklahoma
1 review
0 helpful votes
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Not a bad experience per say
May 9, 2022

The shipping said 2 day but while watching the shipping tracking it showed going way out of the way to get to me ( North Carolina down to Louisiana, then to Texas, and finally to Oklahoma). On arrival one plant looked great but my second plant (wisteria) is fighting to survive. I'm not sure if this has to do it's multiple stops before arriving or if it was fighting to survive before packing. The overall experience wasn't bad.

Date of experience: May 9, 2022