FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,153 reviews

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Pennsylvania
1 review
0 helpful votes
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Great experience
May 12, 2022

Everything arrived in great condition. Planted the day after they arrived and they are thriving. Can't wait to see them bloom next year.

Date of experience: May 12, 2022
District of Columbia
1 review
0 helpful votes
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Thuja Green Giants
May 12, 2022

I ordered 10 Thuja Green Giants and received them quickly and in excellent condition. The area where we were planting them wasn't prepared yet so it was about a week before we planted them and they were still looking good. This is the second time I have ordered from Fast Growing Trees, the first purchase was 2 Crape Myrtles and they are thriving. Highly recommend.

Date of experience: May 12, 2022
Pennsylvania
1 review
0 helpful votes
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Customer service response
May 12, 2022

I received a badly damaged plant. Customer service promptly sent a replacement.

Date of experience: May 12, 2022
New York
1 review
0 helpful votes
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Terrible service!
May 13, 2022

I placed my order 22 days ago, and no delivery and no communication from seller! I finally called them a few days ago and was told that my tree was on back order. I was told I would receive it within a month. I asked the service representative to please send me an email confirming this. To date, still no communication!
Terrible customer service!

Date of experience: May 12, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Florida
2 reviews
0 helpful votes
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Great plants
May 12, 2022

The trees come out of the box as if you just brought it home from the nursery. Once planted they continue to do great.

Date of experience: May 12, 2022
Connecticut
2 reviews
0 helpful votes
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Fast delivery
May 12, 2022

I ordered and they were shipped and arrived very quickly. They were in very good condition also.

Date of experience: May 12, 2022
New Jersey
1 review
0 helpful votes
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I have placed three orders this spring with Fast Growing Trees to fill in some empty spots in my yard and have been thrilled with everything I have received. The products arrive quickly, look very healthy and green, and come with planting and feeding instructions. Really great products and service!

Date of experience: May 12, 2022
New York
1 review
0 helpful votes
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A key factor in a successful experience was the highly quality photographs of the various trees and shrubs. Additionally, there were several sizes to choose from. This enable just to choose the perfect tree.

Date of experience: May 12, 2022
North Carolina
2 reviews
0 helpful votes
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Cancellation
May 12, 2022

Had to cancel due to emergency. Simple easy process done quickly

Date of experience: May 12, 2022
New York
1 review
0 helpful votes
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Ya know its the tree you buy
May 12, 2022

Cant argue its what you buy. But it wack they have a minimum on reviews demerit a point for that.

Date of experience: May 11, 2022
North Carolina
1 review
0 helpful votes
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Fast in moe than one way
May 12, 2022

Delivery was speedy and most of the purchases have new growth already

Date of experience: May 11, 2022
Florida
1 review
0 helpful votes
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Perfect shipping
May 11, 2022

Super impressed with how well the tree was shipped. Only one of the bottom branches was a little broken. The eucalyptus is perfect

Date of experience: May 11, 2022
New York
1 review
0 helpful votes
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Several things died
May 11, 2022

Customer service is excellent because they gave me my money back on everything that died and sent new on things that were poorly shipped

Date of experience: May 11, 2022
North Carolina
1 review
0 helpful votes
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Butterfly Bushes
May 11, 2022

The bushes were easy to order, came in good condition and are doing well!

Date of experience: May 11, 2022
Florida
1 review
0 helpful votes
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Tiny dancing alosia plant
May 13, 2022

Some plants were nice and alive. One particular one, tiny dsncing alosia (very expensive) came with dry up yellow curled leaves and seems it has mold or bugs in it.

Date of experience: May 11, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plant when it arrived! We are reaching out to get some photos so we can assist you further!

Pennsylvania
1 review
0 helpful votes
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See above. I do not give permission for these comments to be made public.

Date of experience: May 11, 2022
Michigan
1 review
0 helpful votes
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Bucksink
May 13, 2022

Neither the lemon or orange trees took to the repot I may have not let them adjust to the outside before the repot so it could have been my fault not satisfied at all

Date of experience: May 11, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your citrus trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Illinois
1 review
0 helpful votes
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Thuja Green Giant trees
May 11, 2022

Shopping for the trees online was quick and easy. The trees shipped within a few days as stated. The trees came packed in boxes in great shape ready to plant. I would highly recommend FastGrowingTrees.com

Date of experience: May 11, 2022
Missouri
1 review
0 helpful votes
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Great
May 11, 2022

Ordered online. Great selection. Fast delivery, arrived in great shape

Date of experience: May 11, 2022
New York
1 review
0 helpful votes
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Product
May 11, 2022

Our peach tree looks very healthy planted it seems to be doing good. Let you know in a few weeks.

Date of experience: May 11, 2022