FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,796 reviews

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Iowa
1 review
0 helpful votes
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Recent purchase
May 16, 2022

Very healthy plants arrived soon after placing my order; plants were priced right and extremely well packaged;

Date of experience: May 16, 2022
Florida
1 review
0 helpful votes
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Overall a great experience. The website was straight forward. The checkout was easy and before I knew it the plants arrived. They got eCommerce down pretty well and their plants are of high quality. Nothing shipped on its last legs like you get at a Walmart or Home Depot.

Date of experience: May 16, 2022
Oregon
1 review
0 helpful votes
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Fast shipping, healthy trees
May 16, 2022

I had a great experience with this company. The trees shipped extremely quickly and were alive and healthy when I received them. Planting instructions were clear and so far the trees are doing great!

Date of experience: May 16, 2022
California
1 review
0 helpful votes
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I ordered 16 skip laurels on 4-24-2022 and they arrived eight days later. All but one looked fine, so over three days, my Dad and I planted 14 of the them. The one that looked bad on arrival ended up dying in its pot about seven days after arriving and another one started to look sick in its pot over that time. As of 5-16-2022, an additional four that Dad and I planted look sick. I contacted customer service about the one dead one and they replaced it. I'm going to contact customer service about the other sick ones. Hopefully they'll replace them too.

Date of experience: May 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that a few of your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Missouri
1 review
0 helpful votes
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Ordering was quick and easy no issues and finding products was easy on website.

Date of experience: May 16, 2022
Tennessee
1 review
0 helpful votes
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Apple trees
May 16, 2022

I planted my apple trees and they are doing great. One of them has already bloomed. Very excited to see how they do. So far, it's great

Date of experience: May 16, 2022
Virginia
1 review
0 helpful votes
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Ruined plants in transit
May 16, 2022

I received 2 lavender plants, 2 snake plants and a society garlic plant. My snake plants arrived in bad shape. I reported them and im hoping for the best. My other 3 plants are thriving.

Date of experience: May 16, 2022
South Carolina
1 review
0 helpful votes
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I got this beautiful rose everything is good but didn't bloom yet I'm not sure why and the leaves a little bit light green and the price is too much

Date of experience: May 16, 2022
Utah
1 review
0 helpful votes
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Not Super impressed
May 16, 2022

I received my trees about three weeks ago. I spent hours prepping the soil and getting everything ready. They shipped from the eastern seaboard and by the time they arrived they were already half dead. So, far only two of the four trees are surviving and the two that are surviving are not thriving.

Date of experience: May 16, 2022
Oregon
1 review
0 helpful votes
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Not a whole lot of care comes into packaging my trees, as I seen this with several of my new shipments. Seems as if there's only 1 box that all the trees are shipped in despite their shape or size and that lead to broken branches and dirt squeezed out of their pot. One of my trees looked like it had a broken base so they seeled it with black wax or something? My peach tree doesn't look like it's going to make it… came very wilted and this is the second one. My jasmine and gardenias are great. Seems like the trees are what are lacking quality.

Date of experience: May 16, 2022
Tennessee
1 review
0 helpful votes
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Wonderful
May 16, 2022

My tree arrived nicely packed, sting & healthy. It's only been 2 weeks & I'm already getting new growth. Will definitely by again from Fast Growing Trees!

Date of experience: May 16, 2022
Utah
1 review
0 helpful votes
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Mimosa tree for Mother's Day gift for my daughter Was made easy when I talk to your representative to make the order. I don't remember his name but he was very helpful.

Date of experience: May 16, 2022
California
1 review
0 helpful votes
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Mango tree
May 16, 2022

Thank you for shipping my Glenn mango tree with care to California. I'm glad it came with instructions too. It's planted in the ground in my backyard and doing well.

Date of experience: May 16, 2022
Wisconsin
1 review
0 helpful votes
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Landscape with edibles
May 16, 2022

All the information I wanted on the website and easy to navigate. My landscape designer was very impressed with the information on the site and with tree when it arrives. It looks beautiful in my yard. Look forward to tree ripened apricots.

Date of experience: May 16, 2022
Rhode Island
1 review
0 helpful votes
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Boxwood came with the roots completely exposed with no soil. It was shipped upright(not flat)
In response, they send a new set of plants immediatly

Date of experience: May 16, 2022
Louisiana
1 review
0 helpful votes
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Half of my order was dead
May 21, 2022

My snake plants were FANTASTIC. The lavender plants did not stay alive. Even after them sending another one. I was very disappointed

Date of experience: May 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your lavender didn’t make it! We have reached out privately to help!

Texas
1 review
0 helpful votes
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Warren response
May 16, 2022

Service fast and plants packed securely in packaging. Free Strawberry plant "gift" in poor quality and lacking healthy roots died within three days. So much for the pretend "gift".

Date of experience: May 16, 2022
District of Columbia
3 reviews
0 helpful votes
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The plants I bought died
May 21, 2022

WE bought several trees and two have already dies. Would not buy again

Date of experience: May 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Missouri
1 review
0 helpful votes
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Easy
May 16, 2022

Great experience, easy shopping. Packaged well. Arrived in good condition. Planted. And just looking forward to a tree that's grows like the specifications!

Date of experience: May 16, 2022
South Carolina
1 review
0 helpful votes
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Growing Well!
May 16, 2022

Ordered the lemon and lime citrus tree about a month ago. It arrived well packed and in good condition. So far it's doing well with lots of new healthy green leaves. I also ordered the Citrus Care Fertilizer Kit, which we have been using.

Date of experience: May 16, 2022