FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,051
shipping
245
quality
12,363
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147,797 reviews

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Illinois
1 review
0 helpful votes
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No thank you
June 14, 2022

Planted my $200+ tree and it did not take. Super disappointed since I have waited 5 years to get one in-stock. I reached out to support about 10 days in and I was told to wait it out. 40 days later I contact again because my tree is dead. Not a little dead. I'm talking fire wood dead. So now I paid another $20 to be able to have $219 in credit. We are kidding. I could have just been given a replacement the first time but they pushed me to wait. Wonder why? They now have $239 dollars for a dead tree with minimal overhead to replace with credit.

Date of experience: June 9, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We have reached out privately to help make this right!

Missouri
1 review
0 helpful votes
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Recommend
June 9, 2022

Fantastic service and trees. Much better than anything we can get around here. Will certainly be ordering from them again!

Date of experience: June 9, 2022
Ohio
1 review
0 helpful votes
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Fast Shipping
June 9, 2022

Ordered a small lemon tree on a Sunday afternoon, it was sitting at my door Wednesday morning. I have nothing to complain about, the plant was healthy and the packaging kept it secure and happy.

Date of experience: June 9, 2022
Iowa
1 review
0 helpful votes
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90% Satisfied
June 9, 2022

22 out of the 24 trees delivered were great. 2 of them are sagging and don't stand straight up as expected.

Date of experience: June 9, 2022
Georgia
1 review
0 helpful votes
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Cherry trees
June 9, 2022

I recently purchased 2 cherry trees from the website. The shipping was quick and the trees came in looking very healthy. The planting instructions were very helpful. I already see some new growth budding from the branches and I am super excited to watch the trees grow in the coming years.

Date of experience: June 9, 2022
New Hampshire
1 review
0 helpful votes
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Title says it all - plant was somewhat small and spindly for price paid

Date of experience: June 9, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Michigan
1 review
0 helpful votes
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Fabulous!
June 9, 2022

My daughter has purchased a Cleveland Pear and a Twisted Red Bud.
I love my Chastity Pear, can hardly wait
Until next Spring to see the blossoms.

Date of experience: June 9, 2022
Tennessee
1 review
0 helpful votes
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It is a fast growing tree
June 9, 2022

Ordered a clementine and put it in the ground two weeks ago. It looked good when I received it, but now it's exploding with growth. It's got several shoots that appeared and are now almost 2 inches in length. A friend of mine bought two clementine trees from a different source back in March and they haven't grown a lick. I am really at a loss as why that would be, but i'm glad chose fastgrowingtrees!

Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
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The Indoor Avocado tree I received came with brown curled leaves, it got worse and then they all fell off. I did everything the instructions said. Then a different tree is sent, I follow the instructions and the same thing happens. Is there something wrong with the tree or our humidity? What is the solution for these leaves turning brown, curling and falling off?

Date of experience: June 8, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your avocado isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

California
1 review
0 helpful votes
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Good products
June 9, 2022

Ordered online. Fast delivery and good quality trees.

Date of experience: June 8, 2022
Massachusetts
1 review
0 helpful votes
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We had an issue with one of the trees getting damaged during delivery and they immediately sent a new one. It was delivered just a few days later. Thrilled with our trees & our experience! Would def order from them again!

Date of experience: June 8, 2022
New Mexico
1 review
0 helpful votes
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Dead Trees in Boxes
June 14, 2022

I have repeatedly reached out to the company and have not received any reply, We ordered 6 trees: 2 (peaches) arrived in good condition; 2 cherries in moderate condition; 2 pears in dead condition -- black or no leaves, sharply cropped branches all at the same height -- looks like it was frost damaged before they shipped it.

Date of experience: June 8, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Georgia
2 reviews
0 helpful votes
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Weeping Pink Cherry Tree
June 8, 2022

I have consistently received beautiful healthy plants but recently received a weeping pink cherry tree that did not do well. FastGrowingTrees replaced it immediately and the new one appears healthy and so far doing well.

Date of experience: June 8, 2022
Michigan
1 review
0 helpful votes
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Tree came damaged
June 8, 2022

Order free came with 8 inches broken on top. Also tree was delivered bare root in a bag of mulch. For the price of the tree was not pleased. I called right away after I planted it next day and tree has not been doing well and I told them this on my call.

Date of experience: June 8, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived! We have reached out privately to help!

Connecticut
1 review
0 helpful votes
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The Eastern Redbud was very nicely shaped, meaning it had great potential. It arrived within the number of days estimated, and was securely packed. However, the roots had been severed prior to being wrapped in loose burlap, with the largest ones barely 5-6 inches long. The tree didn't stand a chance. After 3 weeks of trying to nurse it back to life, I called customer service. To their credit, FastGrowingTrees not only refunded me cost of the tree, but also the 1-year guarantee I had purchased. I would order from them again, but would steer clear of trees or large shrubs which they ship as bare root.

Date of experience: June 8, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

Thank you for the feedback regarding the "pot sock" trees! The difference between this packaged tree and bare root trees is that this tree has been in the protective bag filled with nutrient rich growing medium since it was initially removed from the ground. This allows the roots to be constantly hydrated while receiving the beneficial nutrients that will give it an extra boost of energy once planted in the ground.
We're so sorry that your tree didn't thrive and glad we were able to make it right!

Utah
2 reviews
0 helpful votes
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Plant was in poor shape—so small for over $100!
Requested return—but they don't do that. Was offered $35. Ended up finally finding gorgeous pistachio hydrangeas locally. Won't ever order plants online.

Date of experience: June 8, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants were not what you expected! A lot of times shipping stress/damage can cause some wilting or breakage on the leaves. This does not hurt the overall health of your tree and assure you that all the little growth you have will continue to push out and the plant will be beautiful. We have the order notated so if for some reason they begin to decline, we'll be able to assist further!

Michigan
1 review
0 helpful votes
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Excellent
June 8, 2022

Our trees came well packaged with good planting and care instructions.

Date of experience: June 8, 2022
Virginia
1 review
0 helpful votes
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Excellent customer service
June 8, 2022

I received a plant that died less than 2 days after receiving. I called customer service, sent a picture and they credited my account for the dead plant. No hassle. Great company! Bought a magnolia tree last year for Father's Day... it's growing and beautiful!

Date of experience: June 8, 2022
South Carolina
1 review
0 helpful votes
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Fruit Trees Blooming
June 8, 2022

I had been in the market for a few fruit trees. So I stumbled upon fast growing trees. I browsed around then decided to place my order. I ordered many different varieties of fruit trees. I have a total of 5 trees from this nursery. One of which was the ice cream banana plant. When the plant arrived it was broken in half. I immediately called FGT, spoke with a lovely customer service representative I had a new banana tree within a few days.

Date of experience: June 8, 2022
Colorado
1 review
0 helpful votes
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Plants
June 8, 2022

I purchased 3 plants they all looked fine when we received them but within one week one of the plants has died.

Date of experience: June 8, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that one of your plants didn’t make it! We have reached out privately to help!