FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,321 reviews

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Montana
1 review
0 helpful votes
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Damaged Unhealthy Trees
September 6, 2022

The trees we ordered were in very rough shape! Damaged and broken limbs, unhealthy leaves, ect. To their credit, fastgrowingtrees is sending us new trees to replace the damaged ones. However, I have my doubts that the new tress will come in much better shape. Even w/o the damage the plants are overpriced and not nearly as healthy as I expected. After ordering these trees our local nursey got some new stock in. The nursery has the exact hydrangea we ordered online for HALF the price, and the nursey magnolias are the same price but for a tree 4 feet taller and much healthier. Gave them a couple stars for the decent customer service, but given the unhealthy plants I wont be ordering thru them again. We're very disappointed.

Date of experience: August 31, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants arrived in poor condition! Please let us know right away if there are any concerns with your replacements and we'll be happy to help!

Colorado
2 reviews
0 helpful votes
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Great experience
August 31, 2022

The shipment was arrived quickly and was package very well. One of the plants didn't make it and needed replaced and with no problem they replaced it.

Date of experience: August 31, 2022
North Carolina
2 reviews
0 helpful votes
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Good Tree, Shipping Issue
August 31, 2022

The tree is healthy and strong but came with damaged limbs. There was delay in shipping after the label was created and I can only assume the two-day delay caused the damage. Since then the tree has started to grow a new branch.

Date of experience: August 31, 2022
Iowa
1 review
0 helpful votes
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Bloomerang Lilac Tree
August 31, 2022

Excellent quality and fast shipping! Very pleased with my purchase

Date of experience: August 31, 2022
Texas
1 review
0 helpful votes
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Trees did not travel well
September 6, 2022

Ordered a banana tree. Unfortunately, when I received it, all of the leaves were wilted and dying. I cut the off and I am hoping that the tree will rebound.

Date of experience: August 31, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your replacement tree arrived in poor condition as well! Banana trees are prolific growers and show replace any damaged leaves within a few weeks. We reached out privately!

Wisconsin
2 reviews
0 helpful votes
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Excellent Customer Service
August 31, 2022

The representative was very helpful with setting up a delayed delivery for optimal planting windows for my new plants as well as zone determination.

Date of experience: August 31, 2022
Texas
4 reviews
0 helpful votes
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Great
August 31, 2022

Very pleased. They replaced my tree when it died. My new one is awesome.

Date of experience: August 31, 2022
New Jersey
1 review
0 helpful votes
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Very pleased
August 31, 2022

I have always been pleased with the products offered and the Meyer Lemon trees I got were no exception. I am looking forward to getting fruit with there help.

Date of experience: August 30, 2022
Idaho
1 review
0 helpful votes
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Defective tree
September 6, 2022

My last order was for a poplar tree and a willow tree. The willow is fine but the poplar was/is in very rough shape. It looks like it has some type of disease. Some of the leaves are turning black and others have black spots. If you saw this tree in a nursery you wouldn't buy it. They obviously thought it was OK to sell it to me. We will re-think any ongoing relationship.

Date of experience: August 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for how your tree arrived! Thank you for allowing us to discount it and please keep us posted on how it's doing so we can assist you further if it does not recover!

Idaho
1 review
0 helpful votes
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Tiny Tim
September 6, 2022

Tiny Tim
I paid 300 bucks for two trees and they were tiny

Date of experience: August 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Colorado
1 review
0 helpful votes
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Dissatisfied
September 6, 2022

Sedum was very long and leggy. They replaced with more of the same. Would do better to buy locally. Charge locally was $15 per plant. They charged $45

Date of experience: August 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry that the replacement plants were not better! We have reached out privately!

Georgia
1 review
0 helpful votes
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Great Service
August 30, 2022

We had a Peach Tree sent to my brother and it arrived quickly and in excellent condition.

Date of experience: August 30, 2022
Nebraska
1 review
0 helpful votes
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Trees for my yard!
August 30, 2022

Fun to plant and watch them grow! They're planted and growing like trees! Hopefully, they will be bearing fruit in a few years!

Date of experience: August 30, 2022
Florida
1 review
0 helpful votes
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New customer
August 30, 2022

Quick & simple! Early to tell about my Hollywood Junipers but so far so good a few weeks in.

Date of experience: August 30, 2022
Delaware
1 review
0 helpful votes
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Happy Customer
August 30, 2022

This was my first experience in ordering with Fast Growing Trees. I just received shipment of my plants on 8/25/22. I am very pleased with the condition my Jazz Hands Variegated Loropetalum and Asiatic Snow N Summer Jasmine plants arrived in. They have been planted in my garden and are doing well thus far! I am so pleased that I intend to place another order very soon.
Thank you for sending well-nourished and care for plants.

Date of experience: August 30, 2022
Virginia
1 review
0 helpful votes
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Love my trees
August 30, 2022

We got 6-7 ft trees and they arrived well boxed with soil. Both trees are doing good so far. But will only know by next spring. Fingers crossed.

Date of experience: August 30, 2022
Iowa
1 review
0 helpful votes
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Early Order
September 6, 2022

I was looking for six, six feet arborvite trees to plant at our new home for privacy. I placed my order back in February 2022 and paid a much higher price than if purchased at a Home Depot. I received a confirmation that my trees would arrive in May 2022. The trees never showed up. Post May, I called every month to get a status update with either a response of they will come soon or I am not sure. The final straw was when the customer service rep said she would call me Monday (this was in August 2022) to give me the exact day of shipping and never called. I finally called and cancelled my order after getting the run around and Fast Growing Trees sitting paid since February with no product in my hands. A manager/supervisor called and offered me 10% off my next order. While a nice gesture, it was not enough for a company sitting on my money and not able to tell me when I will receive my product. Overall, a very frustrating experience which will cause me to go somewhere else in the future for my planting needs.

Date of experience: August 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry that this happened and assure you that it is not a common occurrence. We take your feedback seriously and will work to improve on this.

New Hampshire
2 reviews
0 helpful votes
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Excellent Trees & Bushes
August 30, 2022

Excellent quality trees & bushes, great variety, reasonable prices (you get what you pay for), incredible packaging, nice follow-up... can't praise them enough!

Date of experience: August 30, 2022
Michigan
2 reviews
0 helpful votes
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Hardy Crape Myrtle
August 30, 2022

I expected a better tree for $100. I got a a much nicer at Walmart for 1/3 the money. From the pictures on their website it's almost false advertising. I will not be ordering anything from them again.

Date of experience: August 30, 2022
Wyoming
1 review
0 helpful votes
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Positive Experience
August 30, 2022

Fast shipping and great product. Online shopping was also easy.

Date of experience: August 30, 2022