FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,052
shipping
245
quality
12,363
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147,615 reviews

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Texas
1 review
0 helpful votes
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Poorly packaged
September 12, 2024

I ordered 3 trees. They arrived in 2 seperate boxes. One peach tree was packaged upside down and had lost all but 1 leaf. All trees have put out new growth after planting.

Date of experience: September 2, 2024
Massachusetts
1 review
0 helpful votes
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Plants were
September 12, 2024

Bushes were a good size and in perfect condition. I will be buying from them again

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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Super happy
September 12, 2024

I have ordered from the company before and was super happy with the plants as they arrived in perfect condition and gave me a bumper crop of very tasty tomatoes.
I ordered again a number of rose bushes who are absolutely stunning and the envy of my neighbors.
I will continue to order as the product is beautiful and the customer service is outstanding

Date of experience: September 2, 2024
New Mexico
1 review
0 helpful votes
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Efficient and reliable
September 12, 2024

The plant came well packed and remained intact and alive. I potted it with my own mix of soil and happy to see that it is thriving

Date of experience: September 2, 2024
North Carolina
1 review
0 helpful votes
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Customer service
September 12, 2024

I bought a plant which did not make it one month. I contacted customer service and they couldn't have been nicer. She refunded my order and sent another plant. I have bought several other trees which have grown wonderfully.

Date of experience: September 2, 2024
Utah
1 review
0 helpful votes
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Silver maple tree
September 12, 2024

We planted in ground few weeks later it went dying We don't know what went wrong. Can we have replacement at no charge?

Date of experience: September 2, 2024
Utah
2 reviews
0 helpful votes
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Tree Help
September 12, 2024

FastGrowingTrees has had THE BEST customer service I've ever experienced! They are easy to contact, very willing to help resolve the problem and make the whole process easy! I will continue to buy trees from here as they stand behind their products and put the customer first! They are a company that goes above and beyond in their customer ae vice and quality products!

Date of experience: September 2, 2024
Pennsylvania
1 review
0 helpful votes
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Skimpy tree
September 12, 2024
Updated review

Past orders have been outstanding. Most recent tree order was disappointing. Tree was skimpy

Date of experience: September 2, 2024

Great so far
June 2, 2024
Previous review

Great so far

Date of experience: May 23, 2024
Missouri
2 reviews
0 helpful votes
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Non successful growth
September 12, 2024

I have purchased a Meyers lemon and lime and blueberry trees and was successful with growth from any of them

Date of experience: September 2, 2024
Georgia
1 review
0 helpful votes
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Customer service
September 12, 2024

Had to replace some trees. 100% easiest I've dealt with. Replaced the trees no charge no hassle. Send pictures and you're done.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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6 ft avocado tree
September 12, 2024

Box came in crushed. Replanted in 10 gallon pot 2 days later dead. Not sure if they just sent me a sick tree or it didn't like being shipped. All I know is I'm out 130 bucks and have a dead avocado tree

Date of experience: September 2, 2024
New Mexico
1 review
0 helpful votes
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Oakleaf Hydrangea arrived w/ fungus
September 12, 2024

While a replacement plant was dispatched, it took a long time and arrived while I was out of town. The Fedex arrival tracking kept changing, extending arrival to the following day such that I had to call and ask for a refund as the plant would arrive in 100-degree NM while I was out of town for 3 days with no one to look after it. Delivery execution was out of FGT's remit but it was nonetheless something I won't do again. I was partially satisfied b/c the refund was issued.

Date of experience: September 2, 2024
New York
1 review
0 helpful votes
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Lemon tree
September 12, 2024

I needed to get a replacement lemon tree and communicated with customer service. I was sent a new one and am very satisfied.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Solid customer service
September 12, 2024

I'm a repeat customer-not a lot but repeat- haven't had an issue - until this last order- true to their word a replacement tree was on its way with no hassle- this is the kind of business we need to support!

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Received healthy plants
September 12, 2024

Ordering was easy and the plants arrived fast and healthy. I recommend having your soil ready before the plants arrive.

Date of experience: September 2, 2024
North Dakota
1 review
0 helpful votes
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The crepe Myrtle tree was badly damaged in shipping and couldn't be accepted. I've not been contacted about a replacement tree or a refund, as far as I know.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Shipping inadequacy
September 12, 2024

Top of the tread broken off. It won't grow properly. It's clear that the break occurred in shipping.

Date of experience: September 2, 2024
Albania
1 review
0 helpful votes
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Thuja Green Giants
September 12, 2024

The first batch died. They were nice enough to send me all replacements. My trees are thriving now!

Date of experience: September 2, 2024
Connecticut
1 review
0 helpful votes
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These trees were poor quality and slammed in a box without regard for the fact the they are living plants.

Date of experience: September 2, 2024
Connecticut
1 review
0 helpful votes
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Update on arborvitae
September 12, 2024

I wish you had sent better speciums...the one you sent as a replacment was top notch the rest in the original order are not looking all that well.

Date of experience: September 2, 2024