FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,082 reviews

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New Jersey
1 review
0 helpful votes
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Dead plant
April 11, 2025

The plant died, not sure if it was because it didn't have enough soil or perhaps the roots were not completely out.

Date of experience: April 1, 2025
Rhode Island
1 review
0 helpful votes
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Apple Tree {urchase
April 11, 2025

Service was outstanding. One of the most pleasant representatives I have spoken with in a very long time. She patiently answered all of my questions. Shipping was on time and as promised. The tree received however was quite small and not very many branches for the $179 I paid. I purchased a second tree at the local Home Depot which was much more robust and was only $89. I believe the tree I received was shipped a bit too early and was not quite the size that was promised.

Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
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My order of 5 1gal wisteria were paid and exited delivery within 10 days…. Three weeks later I am told they are SILL out of stock!

Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
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So far great!
April 11, 2025

I received my crêpe myrtle and had it planted about a month ago. Within a week the "sticks" I received bloomed beautifully. I have to admit that when I first received it, I was a little nervous thinking: "how are these sticks going to grow into a tree? And "if they do it looks like it will take a long time." Well, I was wrong and also pleasantly surprised. Highly recommend.

Date of experience: February 27, 2025
New Jersey
1 review
0 helpful votes
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One dead and the other 75% dead
April 11, 2025
Updated review

One trees was shipped dead, the other is mostly dead now, being rehabilitated. It's annoying with the back and forth with these people. I will not buy another plant from them

Date of experience: April 1, 2025

Still have not received tree!
February 11, 2025
Previous review

Very odd to request feedback when I haven't received the tree.

Date of experience: February 1, 2025
Virginia
1 review
0 helpful votes
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Very unhappy with the 5' fiddle fig I ordered.

The tree came without ANY branches on the trunk. There are just some leaves on the top, making it look very awkward. I spent the money on a 5' because I wanted a full grown healthy looking tree. Nothing like the pictures on the website showed.
I think they cut all the branches to speed up the tree growing in height so they could sell it for the price of a 5'.

Date of experience: March 19, 2025
Florida
1 review
0 helpful votes
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I ordered two trays. They were going to be there in the beginning of March. Today is the beginning of April and I not only do not have them but I have one email saying that they would be a couple of weeks late... And that's it. That was 2 weeks ago.
Then I get notes asking how my experience was.
If I could give zero Stars I would give zero Stars. And as I explained, I need to plant these trees now so I can get them established before leaving. So I'm going to be canceling this order.
That's been my experience.

Date of experience: April 1, 2025
Pennsylvania
1 review
0 helpful votes
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Adorable little tree
April 11, 2025

I ordered an autumn cherry tree, two hydrangeas and an azalea. The tree is thriving already blooming and adding beauty to my yard. Both hydrangeas are bursting with new growth. The poor little azalea had bounced around in the big box and was a mess of broken branches and dirt. I called and a replacement was sent immediately. I also have two older trees purchased from FGT, and they are gorgeous. Excellent quality, fast shipping, terrific customer service. Can't ask for more.

Date of experience: April 1, 2025
Egypt
1 review
0 helpful votes
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Didn't arrive on time
April 11, 2025

Had to cancel. Representative didn't make any effort to expedite the order

Date of experience: April 1, 2025
Florida
1 review
0 helpful votes
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Nice trees
April 9, 2025

Trees are growing good. At least most of them.
I suspect I didn't water some of them enough.

Date of experience: March 30, 2025
Florida
1 review
0 helpful votes
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A rooted stick is not a tree
April 9, 2025

I ordered a 3 gallon plumeria but it is only a 12" stick with a small root that came in a 3 gallon pot but could have just as easily been planted in a 3 ounce cup. I contacted customer service and they said that's because it's dormant. Trying to grow it but no signs of life yet and the plumerias I'm seeing in the yards around me are already blooming and sprouting leaves so I doubt it. Even if it does, it's a long way from being a tree.

I should have known better, and read the reviews; there's one other like mine buried down in there too.

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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Good customer service most of the time
April 4, 2025
Updated review

Beautiful exotic trees. Can't find them elsewhere. It sucks when they have to travel across several states and show up with broken branches. Thankfully they offered replacements in an email after submitting the claim form. Haven't received confirmation yet.

Date of experience: March 25, 2025

Great products and even better customer service
February 14, 2025
Previous review

I love fast growing trees. I have been ordering from them for years. They package their products well. The bigger trees and boxes show up in great condition. Anytime there has been an issue it has been from shipping couriers. Fast growing trees has always been extra polite and quick to ship out replacements or give store credit. I have had nothing but phenomenal experience with these guys.

Date of experience: February 4, 2025
Ohio
1 review
0 helpful votes
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Mites
April 2, 2025

The banana tree that we just received is infested with what appears to be spider mites. We will either need it replaced or you'll need to send us the proper pesticide to remedy this issue.

Joe

Date of experience: March 23, 2025
Florida
1 review
0 helpful votes
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Shipping Update
April 1, 2025

I ordered a plant in February. I received a confirmation on my order, however, no information on delivery date. After a month, I had to inquire about my order. It would be nice to receive an email saying an approximate delivery date if you cannot ship it right away or at least a reason for the delay. It would help in my decision to cancel the order or to wait for my plant to arrive. I found out that my order should ship in April in about in two to three weeks

Date of experience: March 21, 2025
California
1 review
0 helpful votes
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Dream orchard
March 28, 2025

I've dreamed of my very own orchard. My first 4 trees arrived today. They are healthy and happy. I look forward to the next 4 that I'll buy next year.

Date of experience: March 18, 2025
Florida
1 review
0 helpful votes
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Redbud Tree is blooming already
March 28, 2025

Purchased this tree about a month ago. It was dormant when it arrived. Now it's looking great. No problem with this company.

Date of experience: March 18, 2025
Indiana
1 review
0 helpful votes
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I preordered my tree with the understanding it wouldn't be sent to me before it was ready to plant. To my surprise I was notified that my tree was being shipped to me March 13th (received on the 14th) It was and is still Winter. There is snow in my forecast. Not sure why I'd attempt to plant a tree that is already flowering in a snow storm. I say this because fastgrowingtrees recommends planting immediately upon receiving the tree. This would mean I was suppose to plant during Winter which isn't recommended on their site. Second I ordered a small bag of soil. Which was just freely moving around inside the box breaking branches on my tree. Very fortunate only a couple were snapped. Please just tape these bags to the inside of the box for other customers so they stay put. Lastly though is the tree itself. It is healthy as far as I can tell. It has vibrant green leaves, a straight trunk and seems to have a full root ball. This part I am happy with. It is doing great inside my heated front porch. I look forward to planting it as soon as I am able to.

Date of experience: March 18, 2025
Texas
1 review
0 helpful votes
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I never received my order
March 28, 2025

I never received my order and reached out and never heard back

Date of experience: March 18, 2025
Alabama
1 review
0 helpful votes
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Great Company
March 27, 2025

In the past ten years I have made several purchases. I have been happy with the way the trees were packaged. The trees were healthy when I received them.

Date of experience: March 17, 2025
Texas
1 review
0 helpful votes
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Trees in a Box? / Not Great
March 27, 2025

I ordered 8 Skyrocket Juniper trees a few months ago. About 3 of the 8 were "balanced" full growth. The other 5 were more 2 dimensional and thin. The tops and other branches were twisted from the boxes and have not returned to a natural shape. I am trying to wire train/support all the limbs to look decent and grow this way. I never would have picked these trees from a nursery.

Date of experience: December 20, 2024