FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,226 reviews

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Connecticut
1 review
0 helpful votes
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Some misrepresentation
April 14, 2025

Grass seed advertised is 50% inert ingredients, seed test date label was covered over with newer date to cover label from 2022/3 years ago! Square footage coverage listed was 5000 sq. Ft. For a 7 lb bag. Grossly overestimated.

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Inconsistent
April 14, 2025

Placed two identical orders 2 weeks apart and had very different looking trees delivered. The first order had trees that were approximately 12" tall and the second order the same trees were approximately 3' tall, which is what I expected for all that were ordered.
I did contact customer service but was not given an adequate explanation or support. I have to live with what was delivered.

Date of experience: April 4, 2025
Georgia
1 review
0 helpful votes
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Fast growing
April 14, 2025

We ordered dwarf alberta spruce and are planting them in the ground soon. Very healthy and beautiful plants.

Date of experience: April 4, 2025
Nebraska
1 review
0 helpful votes
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I'll buy again
April 14, 2025

Very easy to work with and the plants came healthy and looking great.

Date of experience: April 4, 2025
South Carolina
1 review
0 helpful votes
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Packaging
April 14, 2025

Virtually every item I purchased had some damage. Plants all seemed healthy but the last last order had both plants unsecured and the plants were barely in the containers

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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Shipping nightmare
April 14, 2025

Trees arrived in awful condition due to fedex absolutely destroying the boxes. Trees were broken, even the bamboo supports were snapped in half. The rhododendrons were left on the driveway w/o any boxes due them all falling out of the crushed packages. 27 plants, every single one of them broken and damaged.

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Excellent customer service
April 14, 2025

Rep was very knowledgeable and for questions she did not have an answer for, she contacted a fellow worker who had the answers

Date of experience: April 4, 2025
Virginia
1 review
0 helpful votes
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Poor shipping practices
April 14, 2025

I ordered two rose trees and the way they ship them makes no sense at all. Needless to say, the package came destroyed. When they shipped the replacement products, they were delivered looking like they were in a war zone.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Trees were in great shape
April 14, 2025

Bought the figs and blueberry and they came in great shape and are growing nicely

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Ordering was easy product is dead
April 14, 2025

Shopping was great with photos, and the clementine plant arrived perfectly and has already flowered and bees have done their job. The Ice cream banana came with brown leaves and is basically dead even after being planted for two weeks.

Date of experience: April 4, 2025
New Mexico
1 review
0 helpful votes
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Very happy!
April 14, 2025

I ordered this tree to replace a different species I had removed. The Muskogee Crepe Myrtle arrived healthy but in a dormant state. It has been in the ground for almost a month now. It has many sprouting leaves and is looking great. This is not my first purchase with FastGrowing Trees and I have never been disappointed.

Date of experience: April 4, 2025
New Jersey
1 review
0 helpful votes
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First time customer
April 14, 2025

Easy, professional and accurate. Purchases came when promised and in great shape! I was able to plant them the day that they came (it has been several days since) and they appear healthy. I'm thinking about additional items.

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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So disappointed
April 14, 2025

Ordered meyer lemon tree was originally supposed to arrive March 1-3 - recently received a notice saying delivery is delayed to end of April. In the interim, company advertised a promotion of half price off. My goodness how can you offer a discount to new buyers when you haven't delivered pending orders! That is terrible customer service

Date of experience: April 4, 2025
Washington
1 review
0 helpful votes
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What happened
April 14, 2025

I ordered two redbud trees in November. I believed they were dormant. They were thin sticks, but I had great hope for them this spring because this was not my first order with Fast Growing Trees, and I was very pleased with my other products. I have sent pictures and requested two replacements. I remain optimistic that this company will replace my trees and that the replacements will come in a far better condition.

Date of experience: November 12, 2024
Texas
1 review
0 helpful votes
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Very pleased with my purchase.
April 14, 2025

Ordered a Red Sunset Maple tree, it arrived promptly. The tree is packaged well. Looking forward to watching it grow

Date of experience: April 4, 2025
Oklahoma
1 review
0 helpful votes
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Not satisfied
April 14, 2025

Ordered six trees two arrived dead tried to get refund but has too aggravating will never shop here again

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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More than I expected
April 14, 2025

It's so nice to order a product that not only shows up expediently but is more than you expected. My avocado tree was that surprise.

Date of experience: April 4, 2025
North Carolina
1 review
0 helpful votes
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I have ordered more items and I am excited to see what awaits me.

Date of experience: April 4, 2025
Massachusetts
1 review
0 helpful votes
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Very dissatisfied customer
April 14, 2025

I purchased 6,3'-4' aborvities. The trees were the correct height however they looked like a sickly stick with absolutely no branches or any width to them. I called to voice my concerns and said that what I received did not look anything like the marketing material on the website. I was basically told sorry the trees were the correct height, and I was out of luck.

Date of experience: April 4, 2025
Tennessee
1 review
0 helpful votes
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Quality plants, good prices.
April 14, 2025

Bought Rhododendrons and was very pleased. Plants packaging was very good and they were in excellent condition. Planted them as soon as received and they are growing well. Will definitely buy here again.

Date of experience: April 4, 2025