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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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This year when replacing product that was supposed to be covered under your warranty, I had to pay for shipping. It actually didn't save me anything and it would've been cheaper for me just to re-purchase the product locally then use your warranty. In the past when I had a bad product that did not live. You would simply ship me out a replacement with no charge. Under your current policy, I will no longer be purchasing from you.
It took some time to get these and I was very excited because they are beautiful in pictures. Looking at reviews I thought they'd be growing quicker than they are. Still very stickly looking. I've done feed and water just not that Happy.
I ordered 6 blossom trees 3 immediately died after arrival and three are good. I have ordered other plants and the shipping package is good. 👍 the packaging for the trees were also good
I added a second row of future wind break trees on the west side of the property
I paid about triple what I would pay at a local nursery expecting more. What I got was tiny and basic and one of the plants died immediately. Do not waste your money.
Ive bought trees from a few nurseries and the ones from fast growing always take off the soonest. Worth the extra cost if you can afford it. Also best selection.
I'm very pleased with FGTs products and service. I ordered raspberry plants. The box was clearly labeled "Lay's Flat." That was obviously ignored by the carrier as 3 out of 4 plants were damaged. When I sent pictures, FGTs replaced the plants without delay.
I believe the lady that helped me was a girl named Alyissa. She was extra helpful very sweet and got me exactly what I wanted for my mother and father's days gift. Even recommended some root stimulation packets that I had never even thought to get. Trees and bushes are doing great there in Texas. Thank you
All of my trees have been great with fast growing trees. Everyone I've ordered and there have been many have really grow and are healthy. I have only 1 rose tree that is struggling.
The photos of the plants look full and nice, I received 2 evergreen bushes that were literally small sprigs of a plant, one is already dead. I also purchased a grass plant and lavender plants, the grass was all but dead when I received it and one of the 4 lavender plants has already died. Paid $164 for what I would say was worth $75.00. The warranty process is just as bad, need to fill out warranty information, take photos which is all fine but you have to pay for shipping and tax on replacement plants. I am cutting my losses and will not be dealing with this company in the future.
The tree was delivered two months late and was not communicated to me. It was also difficult to get in touch with customer service. I don't recommend shipping here
The two grasses I bought have been very slow to establish themselves and have not grown like the grasses I purchased from another supplier and planted in the same area
Over all good exp how ever one of the tiny trees is struggling while the other two are doing great. Have not contacted hoping tree makes it.
I bought 3 berry bushes and 2 came diseased. I tried reaching out to customer service for guidance a few times before giving up— the first time, I got a clearly AI generated message with zero helpful info and conveniently cut off at "if you have further questions, contact us at:….?." I tried to reach out a few more times and got completely ignored. I feel like I wasted my money and will not be coming back. Thankfully one of the bushes is thriving so there's that.
Let the buyer beware. Do not purchase from this company.!
I had heard the adds - needed a river birch tree, thought I'd try FGT. Ordered and paid for the tree, and that's the last I ever heard from FGT. I used the available means of contacting customer support - left voice messages, emails, etc. - filled out the forms - never received a reply. After about 6 weeks with no word, I contacted someone in the sales department - very quick to answer thinking I was ordering new products - and was able to talk her into refunding my money. In a word - a sham. As noted - I am terribly disappointed. I was hoping this would end up being a long-lasting relationship. Instead, I paid my money and was completely ghosted.
Great looking trees. Arrived well packaged. New growth and berries on all of the trees. Very pleased with this purchase.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

