FastGrowingTrees.com

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FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+375
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,049
shipping
245
quality
12,364
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152,482 reviews

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Connecticut
1 review
0 helpful votes
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Arbour vitae
February 18, 2018

The price was right and the trees arrived promptly and undamaged. I planted them last fall and they are still going strong. Nothing to complain about.

Date of experience: February 15, 2018
South Carolina
1 review
0 helpful votes
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Sad
February 18, 2018

All my plants have died. What more can I say. When I received them they looked very sick. After they were planted they continue to die.

Date of experience: February 15, 2018
New York
2 reviews
0 helpful votes
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Buying trees for the first time
February 16, 2018

Excellent customer service. Explained process of ordering, how trees would arrive, warranty, etc. Did not push for sell. Asked me to call back if any more questions or want to order. Which I did!

Date of experience: February 15, 2018
Louisiana
2 reviews
0 helpful votes
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I really enjoy conducting business with women at the helm of the company. It has been my experience that female C E O's are more respectful, more concerned about their customer's experience and willing to go the extra mile to make a customer feel important.
This has been my experience with Pam's Fast Growing Trees.
Just saying!

Date of experience: February 15, 2018
Maryland
1 review
0 helpful votes
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Thugas
February 15, 2018

These trees came as very healthy trees. I could see growth starting after I planted them. Looking forward to them growing fast once spring gets here.

Date of experience: February 15, 2018
Louisiana
1 review
1 helpful vote
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What you see is not what you get
February 15, 2018

Products arrived dead/ near dead, jammed in cardboard box, was not able to revive them, definitely advise all customers to just go to a local nursery or even Home Depot where they can see what they are buying and not waste their money.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2018
Afghanistan
2 reviews
1 helpful vote
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Good quality but pricey
February 15, 2018

Found if you cant find an item at your local nursery then this is the place to get young plants. For the same price you can get a mature and larger plant locally. FedEx delivery service damages plants and dont follow labeling on packages ie; this side up, or handle gently. Customer service is great when getting replacement plants from damage during shipping. If you can find the plant you want at a nursery you will save yourself many seasons for the plant to mature.

Date of experience: February 14, 2018
Colorado
1 review
0 helpful votes
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Not fast or even growing
February 15, 2018

Terrible. Don't answer questions around best time to order and plant, more interested in just getting the plants out the door! The evergreens I bought browned out and died.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
California
1 review
0 helpful votes
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TREE IS VERY SMALL
February 15, 2018

The little tree is still very small, and I don't think it will produce fruit in the first year. When I received it it was only about 10 inches from root ball to top. In the following 6 months it has only grown about 6 inches

Date of experience: February 14, 2018
Missouri
1 review
0 helpful votes
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Thuga trees
February 15, 2018

I purchased 10 thuga trees for central texas. Which if I knew before i purchased them, they aren't great for this area. I did receive two vouchers to replace two trees that died before warranty was up. Now I see three more are turning brown. I believe the the wetness is not good for their feet. They should take this area off the list. I just wanted some trees for privacy.

Date of experience: February 14, 2018
Rhode Island
1 review
0 helpful votes
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Cherokee Chief Dogwood
February 15, 2018

So far so good. It's surviving our wet and rainy winter. Can't wait for spring to get here to see how it does.

Date of experience: February 14, 2018
Oklahoma
1 review
0 helpful votes
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Trees were small sticks.
February 14, 2018

I ordered online and paid extra for the purpose of receiving quality. The trees look better at Walmart and are cheaper. I also get to see and pick out what I buy.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
New Jersey
1 review
0 helpful votes
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Totally disappointed
February 14, 2018

Bought what was advertised as a 3 foot meyer lemon tree. What I received wasnt 3 feet but much smaller. The tree did not look healthy and it enevitably died. Bought a warranty for the tree and emailed the company and never heard back. Extremly disappointed.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
Maryland
1 review
0 helpful votes
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Theyre brokers, not a nursery.
February 15, 2018

Not the best, not the worst. Great selection, but you pay a lot more than buying from a nursery and they cant guarantee the right plants are sent every time because they dont grow them. Even if the mistake is theirs, you have to buy their warranty upfront for 10% more to qualify for a replacement (and you only get one). Ive had to follow up with customer service 2-3 times on some occasions. Once I even had to wait 2 yrs to grow up a plant and prove they sent the wrong one which was a huge waste of time, energy, and garden space. Also got a pretty damaged plant once which I was told to grow anyway because it wasnt completely dead... I ended up having to pay for a new one when it didnt survive. If you can find it somewhere else, youre better off going direct through a nursery.

Date of experience: February 14, 2018
Colorado
1 review
0 helpful votes
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This may be a site for a different customer.
I thought "Pam" as billed would be interactive but not.
Thanks anyway though.

Date of experience: February 14, 2018
Indiana
1 review
0 helpful votes
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Great Trees
February 15, 2018

I love these trees. I have purchased many of these, and have never been disappointed. I have several of these trees that are probably 20 feet tall. Most of my friends cannot believe how beautiful these trees are.

Date of experience: February 14, 2018
Ohio
1 review
0 helpful votes
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Waiting on Spring
February 15, 2018

Items were received as described!
Looking forward to seeing whether they survive the winter and I see new life this Spring!

Date of experience: February 14, 2018
Tennessee
2 reviews
0 helpful votes
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Japanese Maple
February 15, 2018

Tree came packaged well fairly fast. Waiting on Spring to see how the tree survived the Winter. If it survived the winter then it should turn out to be a pretty shaped tree that will enhance the landscaping in my yard and at my home.

Date of experience: February 14, 2018
Arkansas
1 review
0 helpful votes
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Great plants and trees
February 15, 2018

Great place to buy from. Great prices and fast shipping. All of the plants and trees I receive, they all look great. Thank you!

Date of experience: February 14, 2018
Virginia
1 review
0 helpful votes
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Great overall experience
February 15, 2018

Best price I could find for red arapaho crape myrtles. Website was easy-to-use, plants were promptly delivered in great condition, and the planting instructions could be understood by a beginner gardener.

Date of experience: February 14, 2018