On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This may be a site for a different customer.
I thought "Pam" as billed would be interactive but not.
Thanks anyway though.
I love these trees. I have purchased many of these, and have never been disappointed. I have several of these trees that are probably 20 feet tall. Most of my friends cannot believe how beautiful these trees are.
Items were received as described!
Looking forward to seeing whether they survive the winter and I see new life this Spring!
Tree came packaged well fairly fast. Waiting on Spring to see how the tree survived the Winter. If it survived the winter then it should turn out to be a pretty shaped tree that will enhance the landscaping in my yard and at my home.
Great place to buy from. Great prices and fast shipping. All of the plants and trees I receive, they all look great. Thank you!
Best price I could find for red arapaho crape myrtles. Website was easy-to-use, plants were promptly delivered in great condition, and the planting instructions could be understood by a beginner gardener.
The first set of trees was confiscated and destroyed by the US Agriculture Dept because they found bugs. (I received a letter from them) So the company sent three more. Two trees arrived half dead, limp, only a few leaves. One was completely dead. I wrote an email to the person who sent me an email asking if I received the trees, etc. I told her but never heard back. The two sickly trees are 3 feet high sticks with a couple of leaves. The third one is still a stick with no leaves. I paid over $220 for this? What a joke! I would NEVER order from this company again!
I purchased lots of trees and plants from them and not happy with any of them. I have 16 Gaint Thuja trees which are brown now and almost dead.
I have bought 10-15 trees from Fast Growing trees and have had to replace many of them and will do the same this spring
Nov. 2016 I order 6-7 foot tree. They delivered a 4.5 foot. Customer service said they would redeliver taller tree the next day. They did not. Customer service then said they would give me a credit toward a tree in 2017. Nov. 2017 i ordered 8-10 foot using my credit plus extra for taller tree. They took my money knowing they did not have a local vendor! No tree for 2017. Seriously. Now they are offering to give me a credit toward 2018? No way! I asked for refund. Customer service said they would issue a check. 3 months later, still no check. It's sad to me. I was very satisfied the first two yrs. Did they free too fast? Probably. Not my problem. Give me my $$!
Purchased Arbor Vitas and I can hear them grow at night. Great and Healthy resilient to road salt at this time. Just opened up this nudist camp and needed fast coverage that wouldn't cause injury to someone brushing against them.
Naked and damm proud in Wisconsin
Price I paid and the trees/plants I got are nowhere comparable. Very small trees, most of them looked like sticks with very few branches.
At this time I would have to vote neutral as I planted my two trees in late fall and can only hope these babies will remain alive after this very cold winter in the Berkshires of Mass. Can better evaluate in the Spring.
Although the trees are starter trees, they are always in good shape and respond well to the root fertilizer and potting soil when planted.
We ordered 15 thuja green giants, they shipped quickly and looked healthy when arrived. We had a small issue with the shipment missing part of it, and they fixed it right away. Very satisfied, would order again.
:( :( :( :(: ( :( Customer service was less than professional. :( :( :( :( :( :( :( :( :( :( :( :( (((((((((((((((((((((((((((((((((((((((
Since they were labeled as Fruit Bearing size I expected them to be more mature than what I could buy locally at Lowes or Home Depot,, but theyre not, theyre way overpriced, will not buy here again.
Ordered my trees and received them in less then a week, theyre very prompt and provided instructions how to beat carr for them. I will buy again from them
I do not have a green thumb, so I figured more mature plants might be a better option for me. Turns out, I can actually do it and it has not been a year and I'm already starting to see fruit on my lemon tree and blueberry bush. My avocado and mango trees are growing phenomenally and looks like they might produce fruit this year as well. Best company to work with, product is securely packaged and shipped. I could not be happier.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members